3.4 – 211 reviews • Pizza restaurant
Branch of a long-standing area chain turning out specialty pizzas, wings, subs & craft beers.
✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
Menu Photos
Related Web Results
Reviews
Lori Rentsch
So it’s your last night at the beach. Staying at the Holiday Inn. Already had plenty of seafood. Husband wants pizza. Delivered, because you’ve already walked six miles or so up and down the boardwalk for the day. Go online to look at options and there are a few nearby who deliver. But the more you read reviews the more confused you become and honestly a bit worried. Seems like all the places have some really negative reviews, but what was the deciding factor for us was the owner’s responses to those reviews here at Tugos. It was so clear to us that this is an owner who cares passionately about his business and is giving it absolutely everything through some incredibly difficult times. As a customer, imho, you can’t ask for more. Although his sense of humor is an added bonus. (and no we don’t know him, we literally were in Ocean City for the first time in our lives for just three nights this September).
So I called around 5:30 on this Sunday night. We saw that the pizzas come in only two sizes, and having read how “small” they were, we opted for the larger of the two…the “extra large” pepperoni. (16 inches) Gal was friendly on the phone. Took a credit card, asked for our room number and told us it would be 30 to 45 minutes. Cool, take your time. Around 35 minutes later, there was a knock on our fourth floor room and a friendly appropriately-masked guy delivered our piping hot pizza. Crust is nice and thin and foldable, with lots of gooey stringy cheese, covered in pepperoni (we blotted some of the grease). Sauce ample and tasty. Nice pizza. Very rich! I could only do two pieces myself. We would have been perfectly fine with the smaller one for the two of us.
Note: we had read complaints about the prices. I have to disagree. Not sure where some folks get their pizzas from, but this was very reasonable, good quality and free delivery! (of course we tipped)
… moreSally Baker
Love this place! Every time we visit (3-4 times a year) we order from here. Walked down and got food and ordered to our room. Great food, and friendly staff.
… moreAlan Robinson
The young man managing the 18th st. Location is fantastic. Polite, courteous, accurate, and fast service. Was there at Friday the 20th and tues 24th. Great, and I am going right now. Have a nice day pizza tugos. By the way, fabulous food.
… moreDave Keane
Ordered delivery. $80.00!! Absolutely the worst food I have ever received!! Ordered a salad, stuffed into a tiny box, and did not even receive a fork!!
Do not waste your money here!!
… moreLiam Moore
I ordered a pepperoni pizza on DoorDash and after I didn’t receive my order for 45 minutes, I called and was told they were waiting on a driver and it would be to my hotel in 15 to 20 minutes after waiting another 45 minutes it said my order was complete yet there was no driver in the hotel lobby. Pizza Tugos fullfills their own deliveries so they are able to keep getting away with scamming their customers. It’s kind of disappointing when you are lied to by customer service and never receive your food after an hour and 30 minutes of waiting.
… moreJason M
Terrible. Hoagie says it comes with lettuce, oil, vinegar and tomatoes. It came with none of that and only what I selected as add on smh
… moreCrafty Sofi
Pizza had a perfect ratio of sauce, cheese, and topping. Not greasy. Staff was courteous and nice.
… moreHicham Tahiri
My wife & I ordered Philly cheese steak sandwich & it came with lots of hair in hers. It was disgusting that we couldn’t finish up our food. Manager did not come to our table to apologize to us. It was very gross like coming out of sewage or a sink . Awful experience & bad attitude from the manager who did not come to us but wanted to charge us for the 2 sandwiches. Never again. Run for your life. Hygiene not taken seriously over there it seems.
… moreKelsey Haendel
Ordered a delivery and they never showed up. We called to check on the status and they lied saying that we didn’t answer the door even though they did not knock or even show up. We waited in the living room of our rental next to an open window and no one ever attempted to deliver.
We then tried to follow up again via call and was hung up on. This is absolute INSANE customer service. We had to cancel after two hours of no valid response. Will never attempt to order from this restaurant again.
… moreAmy Ford
What a nightmare. No cheese on a cheesesteak when I requested American cheese. Utterly gross.
… more … View more