Marty Pirone
I was unfair with my previous rating of the Edgewood., Wa., Pizza Hut yesterday. It was just frustrating. So I received a do over from them and it is a great difference in the New Yorker I purchased.
The General Manager, Connie, was kind and helped us with the incorrect pizza the first time around.
The pizza had very little sauce, And the extra cheese and olives were almost non existent. See first picture.
But the pizza I received today was good and expected I should have received the first time. See other pictures.
Thank you for making this right.
Martin P.
… moreDarrin and Cindy Davidson
Tired to order from them. They canceled the order on us and said they won’t transfer back the money until days later, claiming their system was down. They treated us rudely on the phone and wouldn’t even give us a simple explanation.
… moreJoseph Freitag
$1 for an ounce of sauce?? Was headed to a friends birthday party. All 3 marinara were this full.
… moreMaurice Wilkins
If I could give this location zero stars, I would. The staff at this Pizza Hut (719 Meridian Ave E, Edgewood, WA) were not only rude but openly mocked my severe hearing disability. When I asked for their names to report the behavior, they refused. To make matters worse, the delivery driver didn’t even complete my order, dropped the food he did have, tried to “fix it,” and still attempted to hand it to me as if nothing happened.
This was insulting, unprofessional, and a complete violation of basic respect and food safety. As a disabled veteran, I will be reporting this discrimination to the ADA and my VA representative. Corporate needs to seriously reevaluate who they are hiring at this location.
… moreOlivia Schreib
I’ve waited until this happened for the 4-5th time to actually complain about it. I’ve never said anything I always just accept it and eat it but whoever is working here literally cannot seem to add more than two ingredients. DO NOT ORDER THE PESTO PIZZA BECAUSE THEY CANT EVEN ADD ALL THE INGREDIENTS AND GOD FORBID YOU CUSTOMIZE IT. They didn’t even finish cutting my pizza this time lol. I’m not coming back here they must be high :/
… moresupsarahbellum
Literally every delivery driver has been so great, and the manager on the phone was very helpful. Great staff. But for whatever reason, the pizza crust here is ALWAYS underdone. Just regular ol’ pizza crust will be translucent with even one topping.
The only job Pizza Hut has is to make pizza. Maybe their oven is bad? One time it was raw and we got a refund. We ask for well done crust and still get limp crust.
We will wait months between orders and think, ‘maybe this time it will be different’. But nope. The pizza from this Pizza Hut is always doughy, soggy, limp, and yucky. ):
… moreLesley Blair Paine
I loved the spicy pizza. My husband picked off the peppers. He says the chicken was still spicy. I love spicy.
… moreMechelle Abrams
They forgot one of my pizzas. When I called about it I was transferred and then hung up on. I finally got them to remake it and send it to me and that took almost an hour despite the fact I live less than 8 minutes down the road. I’m really considering demanding a refund for that pizza. I’m never ordering from this particular Pizza Hut again. I was trying to be nice over the phone but they were rude about it.
… moreWayne Samaga
The Edgewood Pizza Hut is my go-to Pizza joint because of its fast service, great staff and always looking out for the best deals for its customers!!! There are at least a dozen Pizza joints between where I live in Graham and the Edgewood Pizza Hut, but I respect and enjoy their service! Thanks for being a part of the community!
… moreMr. Rob.
I believe I spoke Cindy…. Sorry for miss spelling or use of wrong name. Anyways, I made a mistake in my order and called for help in fixing the issue. The team very quickly had me speaking with the proper authority. The manager was very pleasant and helped to expedite the issue quickly and efficiently. Very pleased with their ability to resolve issues in such a professional manner. Good job team Milton Pizza Hut! Love Rob Dog
… more