Vertrice Perry
I was really disappointed with our dinner tonight. The pizza crust was so thin. We don’t like thin crust. I called the location about it the person who made the pizza said it was hand tossed. It was hard too. Next time Dominoes… Pizza Hut really sucked tonight.
… moreJoyce Grace
There was a $2 personal pan pizzas special on Tuesday ( while supplies last). It was nice to be able to get 4 personal pan 1 Topping pizzas for my family. Everyone was able to have the pizza they liked. I don’t know if the $2 special is every Tuesday but I will be checking to are if it is the special next week.
Next Tuesday check the app to see if it’s available.
… moreLa Wanda Fleisher
**I should have read the reviews first. This establishment is not Honest! Food is cold. ****
I placed the order via online. I had a coupon for 50% off my order. My husband arrived and the manager Laura decided to dispute charges. I am handicap at home in Moorpark. Get to the car the order IS incorrect. He brought the food back in! Had to wait 12 minutes for correct pizza. Laura Mgr refused to make the order fresh as well. According to her “It will keep warm in the Box” on the shelf. 12 minutes! $38.38 thrown away!! It was COLD! Horrible service. Not Honest! Very disappointed a coupon cost me dinner I choose.
… moreMother of Pigs
I ordered 2 personal pizzas but was charged for 1 personal and 1 medium. I haven’t ordered here before, so I didn’t know the prices, I didn’t realize I was getting overcharged. They wouldn’t give me a refund. I ordered personal because I don’t have room to carry anything bigger than personal. While I was ordering, in person too, the guy taking my order kept asking me to repeat myself. Then, when I got my order and told them it was the wrong size, the manager was telling me that I was the one who made a mistake. I was not rude to the guy taking my order or the manager. We are very displeased with our experience at Pizza Hut. I thought it would just be 15 minutes in and out.
… moreAamina’s Moment (DNA Generation)
My family usually orders from Dominos & this visit to Pizza Hut confirmed why we like Dominos better. The delivery person called to ask if we wanted our food delivered to the door…I couldn’t believe it. We were not coming to his car to pick it up…absolutely not.The chicken was rubbery, there were pieces of chicken in the cup of bbq sauce we paid extra for, the quality of the food was disappointing.
… moreMaike Campagna
Thought I give it a try since the heart shaped pizza for V-Day seemed to be a cute idea. Unfortunately the pizza was overdone, crust was inedible and the pizza was cold, not lukewarm but cold. Was my first time ordering here and sorry to say my last time. When I complained over the phone (I ordered online) they offered a discount on my next order which I had to decline since I won’t be ordering again. They told me they could pick the pizza up for a full refund. I agreed. Nobody showed up for over 3 hours. I called again and was told I will be refunded and could keep it or throw it away. While the pizza was unacceptable, the customer service was friendly and professional. I had called Toppers (my favorite) and they actually offered a heart shaped pizza as well. Funny and delicious.
… moreErin Moreno
I do not plan on ordering from Pizza Hut again. It had been several years since my last order, so I decided to try it again. I simply do not enjoy your product. The flavors were mediocre. With so many other options, I feel my tastes are better suited to other pizza companies.
… moreRobert Kurashige
Their app gave a promotional price that is not honored at this store. No Disclaimer, no notificación. Just an email saying order did not go through, contact the location. It took minutes of confusion then placed the order and realize the price was $2 higher than the menu. 15 more minutes discussing this with the manager over the nondisclosure on the app. Nothing they could do. Big New Yorker was horrible at any price. Cheese and sauce was dry, thin and aweful. Pepperonni was paper thin. Worse than a high school cafetería. Caused intestinal distress. Will delete the app and not patronize.
… moreL Reyes
We haven’t ordered from here in a while. Well the toppings are very sparce. Had we ordered a 1 topping from somewhere else we would have had more toppings then our 2 toppings we ordered. The order was missing all of our sauces and the cheese shaker we paid for. The driver said 5o call the store for a $5 credit. Sorry I didn’t want a credit for a place I don’t intend on ordering from. It just reminded me of why we don’t order from there. Good Luck & Farewell.
… moreManny Rodriguez
I ordered my pizza through the website. My pizza was not ready when I got there because the order was sent to the wrong location. I had to drive across town to get my pizza and even when I got there the pizza was not ready and I had to wait another 20 minutes so the overall process took over an hour. I noticed a difference between 1st Street and Alamo Pizza hut. 1st Street is very light on the toppings where Alamo you can actually taste the toppings.
… more