Bridgette Larkins
I did my order online so all I have to do was pick it up. It was quick and simple. Tried the new “My Hut Box” with a full chicken parmesan melt and drink for about $15.. and that was going to get my order. Had I set it for delivery it would have cost me closer to $25 which is what one of their regular pizzas starts at.
Food was satisfactory considering it is what you’d expect from pizza hut but no points on the presentation aspect.. it looked like it was just thrown in the box and sauce was everywhere. I got my order around 9 pm so ♀️…
In today’s times with what I call post pandemic pricing (or should I say over pricing) even franchises like pizza hut should think about standing apart even from other pizza huts.. I still enjoyed the process though.
… moreNaomi Peoples
I ordered delivery. Couldn’t check my order because the phone auto msg hung up since after 1am. The lady delivered my pizza without a bag or any protection from the MINI VAN she was driving with a DOG KENNEL ON THE ROOF. YOU NEVER MIX PET SUPPLIES WITH FOOD DELIVERY!! APPEARS UNSANITARY. my pizza wasn’t square cut as I requested . They didn’t follow instructions to upgrade my pizza size to a XL large. The website is not very customer pleasing because you can’t even order what you want with the choices they give and putting it in the comments was unsuccessful because they don’t seem to read special requests. A good manager would have contacted me to confirm my order and let me know if my request was impossible. XL Square cut pizza delivered in a pet mobile and possibly exposed to dander or other pet bacteria that’s airborne and able to access the pizza box that WAS NOT SEALED, COVERED, BAGGED, OR PROTECTED FROM GERMS.
… moreLuscious Allen
Call to place an order and No one pick up. I assume that it was busy but when I got there. No line outside or inside. Ask the cashier if they was busy and she said no. Place my order and call to see if they would pick up. 20 minutes waiting the phone ring and they NEVER answered it. They had time for silly conversations but no time to take phone orders.
… moreR. Phillips
I ordered a meat lovers large pizza on the Moblie app with special instructions to put half red onions on the left side of the pizza. I also put for the pizza to start at 8pm, mind you it was ordered at 6:45 or so. Igor my pizza about 8:30 and the delivery guy was very pleasant. I opened the pizza and it was onions over the whole pizza, I immediately called and spoke with Jose. Jose was the rudest person to be the first contact I have EVER spoke too. I informed him I ordered online with special instructions and my pizza was wrong. In a very rude manner he says “well we don’t go by special instructions online. I’m like ok, but you deliver the order at the time people select? How can you see that but nothing else. He states that they can not see anything but the order and no special instructions. I’m said well do you have a corporate number? He said find it online and hung up…… just rude. I knew I should of ordered from the one on fig and all my food was cold and tasted old this chicken was hard as a rock
… moreGianni George (Truthtella)
It’s tasty but unfortunately they stopped serving the whole grain pizza. The GMO-wheat is designed to cause digestive issues like IBS. Offer some Italian heirloom wheat instead of the glyphosate-poisoned, GMO wheat that the sIaves of AmeriKa are forced to consume without any warning of its toxicity.
… moreNicole Lee
When I placed my order for delivery it gave me a timeframe of 10-20 minutes . I placed my order at 9:10 the pizza was not delivered until 10pm . I contacted Pizza Hut to inquire about my order and the supervisor was very rude . He told me , “oh well, we are doing the best we can, we have several deliveries and Uber picked up your pizza at 9:30pm. Give them 15 more minutes.” This was already at 9:55pm. Pizza Hut is literally 5 minutes from my house. The supervisor never apologized for the inconvenience. His tone and attitude was so bad I had ask him was this a corporation or franchise. He identified himself as the general manager . He refused to give me the owners information. He directed me to file a complaint online . This was by far the worst service and experience ever . Had my kids not have been hungry and me being out of town I would have canceled this order immediately.
… moreJuan R AviLA
Although the person wasn’t being personally aggressive. His attitude towards my questions were in the worst way. No type of gratitude or knowledge of how to talk to a customer. And then before that. He took a phone call while he was attending me. Prices are way too high for what the quality of what hall are selling. Parking lot is empty. Thought I was lucky, haha. Guess not.
… moreDaniel Vasquez
Edit: After speaking with a Pizza Hut service agent, they were able to assist me and get me a replacement pizza. Glad with their service and for reaching out. Changing my raring from 2 star to 5 star. 02/13/22
The pizza I ordered was not cooked well. Barely any cheese and sauce. Was mostly bread. Next time I order Pizza, i want it verified that is good before delivery.
… moreMo “Somemo” C
Pizza cooked to hard for me and the melts had really nothing in it
… moreLeroy Shelley
Be sure to take an inventory of all of your food! Half of our chicken was missing from our order!
After I, reported the problem with our food; they,claimed that they have Camaras in the store; and, the drivers wouldn’t eat any of the customers food!
I, asked them do they have Camaras in the driver’s cars?
Then; the representative on the phone! Decided to offer me, a 10% discount on a future order!
I, advised Pizza Hut representative to donate, the missing food to the homeless! Because; he may be homeless; one day as well!
… more