Siyonna Bradford
I’m extremely disappointed with my recent order from Pizza Hut. I ordered a large five-topping pizza with extra sauce, and what I received was the complete opposite. There was barely any sauce at all the pizza was dry and the toppings were very sparse. It definitely did not look like a five-topping pizza, let alone one that was supposed to have extra sauce. When you pay extra for toppings and special requests, you expect to actually receive them. This felt rushed, poorly made, and not worth the money. Quality control clearly wasn’t a priority with this order. Very disappointed and would think twice before ordering again.
… moreEvelyn Corona
I go to this pizza hut all the time and have never had a problem, but my husband picked up cheese sticks for me that barely had cheese. I called and spoke with the manager Eddie & he said he did it himself and the amount was fine and there is nothing he can do. They look like regular bread sticks with a pinch of cheese. (Yes my husband ate one on the way home, he doesn’t regularly get them and doesn’t know how they are)
… moreMaggie T (MIIMS)
We usually order for pick up, I always give the benefit of the doubt, but this is our 2nd order for delivery and the order was the same as the last PAN pizza EXTRA pepperoni (which I paid for) and again we get a HAND toss NO extra pepperoni and even called to check status of our order and was told its out for delivery at 658pm (placed online order at 6pm), then 707pm notification that pizza was delivered so I called again the guy said “yeah it should be there in few minutes” then 739pm I call back and say still haven’t gotten my pizza he puts me on hold then comes back on and says he just pulled up (while im literally standing outside with no one in sight?) Poor customer service gotta do better ….pizza is wrong and delivered nearly 30mins after notification.
… moreGerardo Martinez
Never ordering from here again.. showed up on the time it was supposed to be ready and had to wait for them to prepare the pizza, workers running around chatting it up while people wait and this is what they give.. expensive yet B.S Service.
… moreEllie Ratliff
We placed an online order over an hour and a half ago. We called because we didn’t think pizza should take that long. The associates told us they don’t know how to help us and we’re on our own,after hanging up on us 3 times. We had to call back a 4th time to get any help, and by the time we were able to get our food it was cold and we’re missing items. Terrible customer service.
… moreDaisy Garcia
Saying that I had a bad Experience here is an understatement. I placed my order online and it was completely made incorrect, missing toppings and burnt. I called the store and the manager spoke to me. He said that he had personally made my order. I told him that there was toppings missing, and it was burnt. He then told me to come down to the store and that he would remake it. I asked him if he could please repeat the order to me over the phone and he refused to and hung up on me. I went into the store to get my pizzas remade. He was so arrogant and just refusing to help us. He told me that because there was slices missing that It was Pizza Hut policy for them not to remake our pizza. I explained that somebody in my household didn’t know the order and started eating. that’s why there was a piece missing. He just refused to help us in general. He refused to give us a refund. He refused to remake our order after it was his fault our order was wrong in the first place. Even refused to give us a receipt. That wasn’t the worst part. He started making fun of my accent. I’m still in shock. I can’t believe I was treated that way. It was so belittling I didn’t know what to do. Because he really didn’t give me any options. I told him that’s fine that he could keep the pizza. I left it on the counter countertop, Not without telling him that I would be reaching out to corporate to see if they thought making fun of the way I talked was fine with them. I don’t know if this is company policy, but all I want is my money back and a apology for this gentleman. Pizza Hut needs to do better in employing people. This gentleman shouldn’t be working in customer service or representing the Pizza Hut company. Belittling and being racial towards their guest because of the way they speak is not okay Pizza Hut. My brother took a video of the interaction that I will be sending in to corporate office as soon as someone reaches out to me. This is completely unacceptable,
… moreJer Schmitt
This is the third time with this Pizza Hut on east flamingo, recommend recommended that you don’t waste your time. The worst experience ever. All three times well over an hour. And the app is a joke all three times it says dropped off and they’re not even here. I can’t believe I did this three times.
The pizza wasn’t even hot, the pepperonis look disgusting on this New Yorker. And when I called back to get a refund, they told me I had to call to talk to a general manager to even get a refund on the pizza? Can you believe I did this three times?
… morerachel duron
We have been ordering pickup from here for years. But last week we were busy so we paid extra to have it delivered. Big mistake. I spent over 80 dollars, and my husband and I barely ate. It was overcooked and barely warm. Such a disappointment. We got what we normally like. My kids ate but complained that it was dry and hard. Our pasta was so dry. The chess garlic sticks were the only thing that was good.
… moreSophia Devine
Edward makes the best pizza and the woman who took our order was accurate and polite. Me and my bf and our families love coming here for great pizza and great service.
… moreMango Berry (MangoBerry)
They’re usually pretty good but the last couple of times I got fries here they barely gave me anything. I ordered double fries just for them to say that they put both orders of fries in one box I barley got an order of regular fries second time they just gave us 20 pieces of fries
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