Yaky Padilla
My experience was terrible. I placed my order through the app, obviously to save time and pick it up. When I arrived, there was only one person serving another customer. It took them over 20 minutes to deliver my pizza, even though there were other people there. Unbelievable! And to top it all off, I paid extra for pineapple and they didn’t even put it on. It’s disrespectful to customers. I’ll never go back. Domino’s is much better!
… moreD. Parker
Just placed a delivery order online and was disappointed to learn while the website (a post-order screenshot), text and email all confirmed a delivery order, I also see order details are vague about it being a carryout. I called the number listed for the store and reached only a call center. 2 employees and a supervisor later, they informed me this store is closed and cannot take delivery or carryout orders. Why is this a location that pops up as available online and on the app if they aren’t taking orders? Both call-center employees gave different dates I’d be getting my money refunded (more than 7 days between what each said) and the call center supervisor said it was up to me to call the store directly if i don’t see a refund…the number she gave me is not the local store but the same call center again. Get your act together Pizza Hut. This has been a great store in the past, but apparently corporate/systems/call center know nothing. It is wise not to order from this store online or via the app since the center is saying they are closed and are not taking orders. Your money will float somewhere until sometime.
Weird reply from the owner when corporate call center says they are closed = not in business.
… moreNatalia Rohr
10/10 pizza, Nick and Anthony were very helpful when it came down to a slightly difficult order. Was made in record time with amazing quality. Thanks guys!
… moreStephanie Werner, MBA
Horrid. Called to get a refund because I’ve been waiting over an hour and a half for delivery. Don’t know where the number leads but apparently it’s not the actual store because I was told the store is “offline”. Mmmmk. Never will I spend $50 on crappy pizza (I’m assuming) ever again.
… moreEmily Hammond
Quick takeout was so wonderful. Jason at the front was extremely kind and made my day! Pizza was delicious and I’ll get delivery and takeout here over and over!
… moreJim Bass
Food was delivered in a timely manner and driver was super friendly. The food, however, left lots of room for improvement. Crust was doughy and some of the toppings tasted stale. Definitely not up to the company standards
… moreAvalyn Lavigne
I absolutely love this Pizza Hut! My food is always delicious, hot and ready and made to perfection! The people that work here are very polite, kind and helpful. I really am so pleased with this Pizza Hut! Thank you for your excellent service and delicious award winning food! We are so grateful for you!!
… moreAlexa B
Ordered carryout, pizza was ready and fresh. Nick was nice and got us taken care of quickly. Glad we chose Pizza Hut tonight!
… moreDakota Martin
I had one of the worst customer service experiences with Pizza Hut recently. The person who took my order over the phone was incredibly rude and dismissive. They acted like I was an inconvenience, rushed me through my order, and didn’t seem to care at all about answering basic questions.
Unfortunately, the poor service didn’t stop there — the delivery driver showed up with the same bad attitude. They were short, unfriendly, and acted irritated as if the whole delivery was a hassle for them.
It’s really disappointing to see this kind of behavior from a company that used to be known for decent service. I won’t be ordering again anytime soon.
… moreTristan Price
The man working the desk was very kind and gave me a discount for waiting so long for my order. It was supposed to be ready at 6:30pm and I didn’t leave the Pizza Hut till 7:19pm. It wasn’t a big deal I understood, but when I got home the pizza tasted like it had not been cooked all the way and not worth the wait. We didnt end up eating the pizza and only ate the cinnamon sticks, those were actually cooked fully. This Pizza Hut needs some serious help.
… more