Cali Geltmeier
We ordered online at 8:35 and the pizza never came it’s currently 10:30 and still no pizza… I’m actually starving!!!
… moreNadezhda Jimenez
If I have the option to give a 0 star I’ll do it. I did an online order at 7:05. My food was supposed to be ready by 7:20 and they didn’t give it to me until 7:40 WORSE, WORSE, WORSE SERVICE EVER.
… moreJulia Torres
Terrible management all around. The whole building is basically ran by family. The General Manager is nothing but rude and disrespectful, the food is always either wrong or late.
… moreGlenda Bonner-
I came in with my 6 year old and the menu screen was flashing I barely caught the display. I asked the counter person what deals they had, she didn’t answer she just whispered over quickly to a co worker about a older that was ready. I felt a bit rushed so I said how much is your small pizza she said depends on the toppings I only want pepperoni. She said 8+ some change. Order is ready in 13 mins. My daughter and I sit down to wait. And when my order was ready she brings it to the table. I looked at it and said ma’am I didn’t order a personal pizza. I ordered a small she persist to tell me n a nasty manner we don’t have smalls. My main
complaint is the customer service. No promos or anything else to advertise what all you can get for what you want to spend she was utterly rude. My daughter ate the entire pizza now I will find some place else. Gabrielle is the name on the ticket
… moreChuck Brister
Sam the so called Manager is very rude the pizza was dropped and shifted to the side , she said she would refund the money and not re make a new pizza, we will not order from here again ! I will reach out to corporate on this as well. We spent $139 bucks as well as pictures to prove it!!
… moreMarcia Thompson
That pepperoni lovers is so good. I move a lot, around Texas, this one is awesome.
… moreTrinity Siemer
I walked into Pizza Hut and was greeted by a staff that looked like they’d just stepped out of a “stoner chic” photo shoot. Half of them appeared to be high off their rocker, yet still somehow managing to assemble the world’s most delightful pizza. Honestly, it’s a miracle they remembered to put the cheese on before the toppings. But hey, whatever they were on clearly worked, because the pizza was *chef’s kiss* perfect! If you’re looking for quality pizza and a little unintentional comedy, this is the place.
… moreChristine 63
They didn’t cut my cookie and since we were at at Hotel I had to literally cut it with my credit card just to be able to eat it. Gross. Seriously how unexperienced or distracted can the staff be???
… moreFrench Taters
Bunch of morons at this location ! Ordered 1 pizza and wings and the driver acts oblivious to the fact there was a second item while handing me the receipt. Can’t wait to order and never tip – called today the next day to have order fixed manager refused to replace the order said we should have called the same night but every time I called I was sent to a call center . Extremely rude manager needs to learn customer service will never order from this ELGIN TX location again or any of my family for that matter
… morecheychey sterling
Special request- for one of the most treasured moments. A “Friends” box for the Reunion night. They topped it off! Thank you Pizza Hut!
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