Katie Bailey
Ordered the triple treat box and a two-liter of Pepsi Zero. Order arrived late, driver insisted on handing it to me instead of leaving it at the door as requested, and then forgot the soda. I contacted them and asked if they had a soda they’d forgotten and they said they didn’t, and that they asked the restaurant too and the restaurant denied me ordering a soda even though it’s on my receipt both physically and in email. I contacted customer support and after asking me for all kinds of information said that they could only offer a coupon for a free pizza in compensation, so I took it. They emailed me the coupon and forgot to include the actual code for the coupon so it could be used – almost as if the email was a template and they forgot to fill out the most important field. I re-contacted customer support asking if I could just get a refund or have someone bring me the drink, and they said the coupon was the only option – and since the coupon had been sent already, despite it literally not being complete or able to be used, they could only “escalate the issue”. So I paid for a drink I didn’t get, spent over an hour trying to find a resolution, and ended up with a coupon I can’t even use because whoever sent it forgot to include the only part of the coupon that matters.
… moreFranchesa
I will NOT be returning to this Pizza Hut location. The lady at the front was very kind and understanding, but the kitchen staff was rude. I ordered a triple play and my pizza’s were all messed up. The host said that they would remake my entire order, since they couldn’t take it back. After the pizzas were done, the kitchen staff argued about remaking the whole order.
… moreBrenda Morton
Pizza hut has the best tasting pizza!! We ordered the large pepperoni and sausage pizza, and the Buffalo hot wings. My husband ordered the pizza and wings on line, the order was ready to be picked up when we got there, the only problem was we ordered Stuffed crust!! But we received hand tossed crust. But, it was good. We ate it anyway!! I love, love, love their Buffalo Hot Wings, they are always hot and fresh! We would definitely recommend Pizzahut for all your cravings
… morejonathan padilla
They suck making me order more food than I need or want so I can get it delivered. Would not be ordering from them. I am only one person and do not need 20 something dollars worth of food.
… moreCourtney Norton
This lady was very unprofessional, never going here again. She was cursing me out about wanting a refund for my pizza that she burnt twice. She said she’s the manager and been at work since 5. That’s not my problem, I just wanted my pizza made right.
… moreTaylor Samuels
So I ordered tonight wanting to get some wings and fries. What I got was an hour wait when they said 25-35 minutes, some room temp fries that look like someone has been snacking on them, and barely warm wings. I get that times can change but if I’m waiting an extra 30 minutes I expect it to be hot. Not ordering from here again. Not worth the price at all.
… moreTaunya Perlak
Just want to say this ph needs to keep up the AMAZING job. Traveling on the interstate i ordered on my travel route and puzza was amazing very kind staff helpful and VERY pleased!!! Thanks yall
… moreJoseph Armstrong
I’ve placed many orders but today I get somebody on the phone with a thick accent and sounds like their phone is in a hole. At the end of the order he wants to transfer me to a third party to give my credit card information. NEVER have I been transfered someplace different to give my credit card information. When questioned the guy talked over me and wouldn’t listen to my concerns or that this was something new. USE CAUTION!!!!
Too bad I’ll start using someone else if this is a new thing with them. I don’t understand why the person taking the order isn’t the one that completes the transaction.
… moreSteph Crenshaw
Leah and Stephanie helped me and are the nicest workers! Love this place.
… moreSara Beth Freeman
My favorite pizza usually. Didn’t eat this one. Great service w delivery.
… more