Erika
Ordered online at 6:30pm and did not receive my order until 7:48pm. The wings box was kind of crushed and I ordered 8 wings and only got 6. There was no seal on it. Then the pizza box wasn’t complete sealed with the sticker, it was kind of like a loop. My food was cold and the pizza tasted weird so I tossed it since my stomach started to hurt after 1 slice. I will just stick with the Pizza Hut in east chase since it tastes better. I only ordered from here since it was the closest delivery wise and only 6 mins away, and I have a newborn so I thought it would be easier. I also called at 7:06pm was placed on hold for 8 mins then the lady told me my order was about to be the first one out the door. Disappointed and was a waste of $25.
… moreNiesha Saif
I have never experienced anything like this from a pizza place let alone any food place in my life! We ordered pizza Saturday night 11/29 at 6:52pm the order was marked as delivered at 7:17pm. We didn’t hear a knock or receive a call so by the time i went to the door some time had passed. There was no food at the door, So of course we immediately called the restaurant to see what was going on. They told us nothing could be done it says it was delivered immediately irritated at the fact that we called. I argued back rightly so because the pizza had not been delivered. After going back and forth and the manager not understanding that we had not received the pizza and just automatically assuming we had stolen the pizza or wanted a refund or whatever she finally says “our driver is old maybe he hasn’t delivered it yet”. Instead of saying that from beginning which i would’ve understood and just waited a little longer, they just assumed we were up to no good. The driver finally arrives closer to 8 i was still on the phone when the driver arrived. Our order was wrong. The store called us back and asked if we got our order and i let them know yes but it was wrong. She told me we weren’t allowed to order from there anymore. So basically we were banned because they were in the wrong. I was already planning on never ordering from there again. They treated us like we were wrong from the very beginning! The driver marked the order as delivered way before time, the ladies at the store were rude and assumed we were lying, and when we finally received our order it was wrong. This was actually our first time ordering from this Pizza Hut, we just moved in the area we learned our lesson never again! I believe the general manager’s name was Brittany or Brianna i didn’t bother to call back and ask.
… moreemilia campos
Terrible delivery, I ordered 2 deals which was all together 4 large pizzas , 2 orders of breadsticks + 2 orders of cheese sticks , and 1 two-liter soda. They got it wrong the first time and then the second order again got it wrong. One woman said it was correct and read the receipt but swore it was right when it wasn’t which had been mentioned MULTIPLE times. Then a manager or whoever again read the receipt back and it was known what the mistake was but they said it wasn’t a thing they could do.
… moreSylvester Burns
I recommend going to another location other than Meadowbrook or perhaps learn to make your own pizza. Very weird location! They have the doors locked before 8 PM and you’re not able to be accommodated in person. Maybe the business is going contactless altogether soon enough.
… moreCristina Garcia
They don’t acknowledge you when your standing right in front of the register. They had a baby with no shoes and a random man in the kitchen and I’m assuming a ex Employee asking for her job back to the manager ? Walked right past me to smoke and chat outside with the lady asking for her job back the pizza is under cooked and they didn’t even cut it right and we ended up throwing it away bc it tasted weird. Save your self from this location. Absolutely ridiculous
… moreCorey Arnold
“Fool me once, shame on you; fool me twice, shame on me,” This Pizza Hut can not seem to get an order right and will flat out give you what ever they think is correct without double checking and insist it is right when you tell them it is not correct. I had to call out the missing ingredients with the receipt for them to go looking for the correct pizza then coming back offering to remake it. Unfortunately as I am on my lunch break I did not have 15+ minutes to wait. Previous times this year I have picked up orders and not checked and the items would just be wrong.
… moreBilly Greenlee
Absolutely the worst Pizza Hut I have ever ordered from. Order was wrong. Pizza arrived at room temperature. And the person answering the phone was terrible. Told me I was lying about the food being cold and that the order was checked and was right. I asked for it to be remade and was told to talk to a general manager the following day. Never seen anything like this. I will never order from this location again.
… moreJade Duffey
The manager or general manager as she stated was very rude, currently trying to communicate with anyone that may want to know how she is the most unprofessional manager I have ever encountered in my life. Wish I could provide a name but she refused to give it. With her behavior I can see why!
… morekevin waters
I used to come to this location a lot before they moved to another spot, right behind their old location. Seems like the pizza dough was getting worse every time I visited. So I haven’t been to the new location until this past Sunday, the 17th of December. The pizza had just come out of the oven, and looked dry already. The employee for no reason offered me complimentary bread sticks. People, when I got home, they were absolutely horrible looking. I even threw them in the oven to warm them up.
And they tasted as bad as they looked. It’s been over 8 months since I was there. Probably won’t go back. Look how thin the dough is. And are the bread sticks supposed to look like that ?
… morePouya Pouya
Ordering was fast. Store was very clean and food was hot and ready upon arrival. Heard they’re under new management. Whoever has been running this store the past couple months, keep up the great work!
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