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Find your nearby Pizza Hut® at 6409 Hillcrest Ave in Dallas, TX. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Popular delivery, carry-out & dine-in chain known for pizza, wings & pasta, plus sides & desserts.
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Reviews
P T
The person whom I took the pizza from was not at the counter. I had to spend 5 min saying excuse me 100 times and then I had to go a little bit further and scream. Then she came outside with some attitude. There were two other people waiting outside. She needs to be let go immediately This happened on December 16 around 7.40 pm. So whoever that person is she needs to go
… moreAlex Valdez ASMR
I just wanted to leave a review to recognize an amazing employee at the Hillcrest location. Never have I felt as welcomed in an establishment than I did thanks to Nora’s hospitality. I will return solely because she gave me such an amazing experience. She was both kind and friendly as well as extremely helpful to me. Appreciate you so much!!
… moreNoah
We placed an order and they took 15 minutes just to get my pizza. Thats not even the worse part they were playing around in the back while i was waiting for the pizza.
… moreNatasha Bonner
Arianna helped me with my order , very kind, food came out great!
… moreLauren Dale
Ordered a pizza for delivery around 7:15pm they are still open and accepted the delivery. The estimated time of delivery was 55 minutes. I checked the tracker several times and it said we’re making your order and hour goes by and it says the same thing. I call them and no answer, I continued calling them and they finally answered and rudely said were closed and gave a bunch of excuses as to why the pizza isn’t delivered…. basically this location is lazy does not care about its customers and will lie to cover up their absolute failure of being a Pizza Hut location. DO NOT ORDER HERE
… moreJordan Hartley
I would give this store 0 stars if I could. I cannot even begin to express how disrespectful and unprofessional the staff at this store is, not to mention how absolutely terrible they are at getting ordered items to the customers, which is the entire point of their business. A few weeks ago a pizza I ordered was just never set up to be delivered just left on ‘In the oven’ and I waited hours for it as it was my dinner just to find out the store was closed and they never even sent it to be delivered. I contacted customer service and they said the store would contact me in 3-5 business days. No one from the store even attempted to contact me–I had to reach out to corporate CS multiple times. They finally called me but I was in a work meeting–they didn’t even leave a voicemail, that’s how much they really don’t care about your poor experience. Now today, again, they’ve left items undelivered. Today it was just 2 drinks which isn’t that big of a deal but it was still around $5 and given my previous experience (Oh ya they didn’t even refund me for the undelivered pizza btw) I am done wasting my money with them, so I kindly called them to ask for it to be delivered to which the woman on the line was extremely rude to me and saying it wasn’t their fault it wasn’t delivered. ??????. I was like I placed an order with you and items are not delivered, that is your responsibility regardless of if you sent it with a third party or not. She continued to be rude and not offering any solutions (a refund, points, redelivery, literally not offering anything) but I was not going to just take no accommodation at all so she finally goes “fine we will get it out to you”. It’s been a couple hours, still no drinks. So I called the store just to check-in and they deliberately ignored my call multiple times in a row. I’m not even being a Karen as i’ve been more than patient with their egregious service, but at this point it’s a lost cause for this location. This is a horrible store and needs a serious staffing and culture overhaul. Don’t waste your money here. Go to the one on Oak Lawn; I never have issues there and they are respectful.
… moreJenn Irene Duarte
This joint is the best. Maria couldn’t have been a better manager/person. Always fresh and on time.
… moreKemarr Roybiskie
WORST Pizza Hut experience ever. Placed a delivery order at 9:19pm..order was supposedly going to be delivered between 22-29 minutes. After 2 hours of tracking my order and still seeing “your order is being made,” I called the store, only to never make contact with anyone. I then decided to go and pickup my order because it was clear it would never be delivered, but to my surprise the store was CLOSED.
The next day, I attempted to call the store to figure out why I was never notified about the status of my order. After calling TEN times and being hung up on before speaking with anyone, I finally was able to hear a human’s voice who could transfer me to a manager. The manager, who’s name I was not given, was extremely RUDE and unapologetic about my experience. He claims the store had to shut down early due to being offline and no order should have came through. Not once did he apologize, instead he insisted on repeating himself and telling me my order should have been cancelled and to check my email for the cancellation that was never there.
I will N E V E R order from this location again. Instead, I will stick with the Pizza Hut on Oak Lawn. After making blank trip to this Pizza Hut, I went in and placed an order on Oak Lawn and received it within 20 minutes.
… moreThe next day, I attempted to call the store to figure out why I was never notified about the status of my order. After calling TEN times and being hung up on before speaking with anyone, I finally was able to hear a human’s voice who could transfer me to a manager. The manager, who’s name I was not given, was extremely RUDE and unapologetic about my experience. He claims the store had to shut down early due to being offline and no order should have came through. Not once did he apologize, instead he insisted on repeating himself and telling me my order should have been cancelled and to check my email for the cancellation that was never there.
I will N E V E R order from this location again. Instead, I will stick with the Pizza Hut on Oak Lawn. After making blank trip to this Pizza Hut, I went in and placed an order on Oak Lawn and received it within 20 minutes.
Sharony Guzman
Yessenia, is amazing we came to order a couple of pizzas and she was working by herself and she was able to get us our pizza out in 15 mins even tho she was busy. She served us with a smile and give us our order right in time for lunch. Great customer service will come again!
… moreMary Needleman
Pizza was great, workers are kind, BUT it is insanely hot. I feel bad because if I was in that store for only 5 minutes and I walked out looking like I came out of a sauna, I can’t imagine what those poor sweet workers have to go through in a day. TURN UP A/C FOR THE PEACE OF THE HARD WORKERS!!! much love for the girl working at the front desk❤️
… more