Pizza Hut

  3.7 – 319 reviews   • Pizza delivery

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Find your nearby Pizza Hut® at 2222 E. William in Decatur, IL. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Popular delivery, carry-out & dine-in chain known for pizza, wings & pasta, plus sides & desserts.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Pizza Hut 62521

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Order: Order online

pizzahut.com

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Reviews

Gerald Hartman
This is by far the best Pizza Hut in the area. The food is great, but what really pushes this Pizza Hut above the rest (and most any pizza place for that matter) is the exceptional service from the Manager here. Amanda is passionate about her job and does a great job making her customers happy and satisfied. The food is always excellent, but what really makes me come back consistently is her wonderful attitude. She has made my day on multiple occasions. One time I had an issue with my delivery, and after apologizing for the mixup, it was taken care of and corrected within 15 minutes. I couldn’t recommend this Pizza Hut enough. I recommend ordering directly from Pizza Hut rather than DoorDash, as the drivers here are great as well.
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Ray Hughes
I’ve always had decent service ordering delivery. Not sure how it’s so difficult going to carry out. Last time I went there and the window had a tint that seemingly made it so the cashier couldn’t see me and I spent close to 30 minutes waiting for someone to notice me. The most recent time was the worst. I put in my order at 5:15. due at 5:48. I pull up and there’s an issue with a another customer and staff going back and forth that goes all the way until atleast 6:30. But the time I get up there the order is cooled off and I’m just ready to call it a day. I’m not the type of guy that even writes reviews, but the past few times have been so frustrating.
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Deb Phillips
ordered thru door dash. Once it arrived my pp was in a plastic bag. The bag was sticky. It also was on the top of pizza box, I called and manager thought it was sauce. Told her it didn’t have a smell. She said she could replace it and it d be a hour. 15 minutes the manager was delivering it, I told her customer service needed improvement
Her next message was…if you want your pizza you’ll have to come n get it. I got in my car and got my money refunded.
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Katie Miller
Ordered pizza through the app on Williams St in Decatur, IL and chose to pay in the store. Never again!! Went in to pay got my food everything was fine went home. The next day I logged into my bank to check my account and they had added $10.98 on to my debit card without my knowledge or consent. I have called many times to have it applied back. They always give me the run-around oh it takes two weeks to go back in your account blah blah blah it’s been over 2 weeks I called again and again they told me it takes time. This isn’t the first time I’ve heard of this happening and I feel like they’re scamming people but yet not being held accountable for it. I understand it’s only $10.92 but I also believe people should be held accountable for stealing which is ultimately what the manager did. I am now disputing this through the bank which I really didn’t want to do seeing as they said I may have to put a police report in if it’s approved. I did not want to do any of that but stealing is not okay in any form I know I will not get this money back which is what I told the bank when they told me I needed to dispute the charges and I told them I am sure that it won’t get approved and I’m not going to sweat it but it’s the principle of the fact that stealing is not okay. Also I talked to three different managers and none of them seemed concerned so I feel like this is higher than it just employees stealing this is the managers stealing.
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Kelly Schindler
Pizza would be great if they weren’t consistently short on sauce. I even ordered extra sauce, & still, hardly any
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Brittany Stolley
I’ve waited for awhile to make this review. After several times getting from this location I love the quality of the food I get and the people have been very nice. Keep up the great work.
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Danny Butler
Never get my order quite right, but never inedible. Here’s my “ham” with jalapeño and pineapple. As you can see, no ham. Lol. Never raw, late, or demolished but never correct. A cheap and quick delivered meal on the east end great for busy work days.
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Isaiah Wichert
Ordered a large pepperoni and we got this mess.. Called the store they offered to replace it. The replacement wasn’t even correct.This is the first issue we have had.
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Rebecca Moretti
Roe and Ashley are amazing super friendly and always have good attitudes make u feel welcome. The food is always fresh and taste really good. Roe made a recommendation for me to try the melts and they were so good will definitely be getting again!!!!!!! 10/10 would recommend
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Rick McNeely
This place is always fast. I leave the house right after I order and get to the restaurant in 15 minutes. The pizza is pretty much always ready by then. I love pizza hut pan crust and the cheese and veggies are always delicious. Staff are very friendly. What’s not to like?
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