Lakeisha Musser
Ordered pizza with breadsticks and hot wings. The driver took 12 minutes and only takes nine minutes to get from my place to their location. He went the wrong way he came across like he was coming to our place and then turned around with the opposite direction and then turned around and came back, then said that he delivered it at 9:22 and I was standing outside the apartment never seen a Pizza Hut so I called the store and the manager was like why can see him and he’s right there he’s five minutes away so he turned back around. He never stopped at my apartment. He never called. My pizza. Was doughy wasn’t cut right was not well done like I asked I asked for it to cut in squares of cut like a regular pizza pie. He tried to claim that the driver knew where he was going and obviously if he knew then he would’ve been here on time and our pizzas wouldn’t have been cold and uncooked in our pizza and breadsticks would’ve been cut correctly. I am very disappointed went back to get a refund to give me a refund for my purchase, but they didn’t give me back my tip for the delivery driver, who didn’t know what he was doing so I’d like my tip back cause I will never order from a Pizza Hut in Rapid City again. When I went to the restaurant with the rest of my food, the man was disrespectful and he tried to justify what he did wrong instead of taking longer and putting the pizza in and cooking it correctly and then cutting it correctly. He sent me a messed up order and then tried to claim it was my fault. My Cinnabon‘s were squished. The delivery driver didn’t take care of my order at all. The manager doesn’t know how to cook in his restaurant with stealthy and there’s some weird stuff going on. I don’t think it’s just a Pizza Hut. I’m pretty sure there’s other stuff going on and I don’t think it should be running and it’s filthy disgusting the people are disrespectful and he claimed that he was the only one there when I got there there was four employees but he couldn’t pick up the phone. He kept putting me on hold every time because he didn’t want to deal with what he knew he did wrong and he hung up on me instead of dealing with the situation and being respectful he was a jerk. I want my tip back because you guys don’t deserve it.
… moreDylan Brings Plenty
Picked up my order, made it home, opened my custom pizza and it looks like they threw the pineapple and banana peppers on after it was done cooking. Disappointing as I spent over $20 on it.
… moreKaren Miers
I had ordered a large thin crust pepperoni pizza and 2 double orders of bread sticks, and 2 extra marinara sauce. I had to called back the store cause they forgot my second order of double order of breadsticks. They wanted to give a credit which I get but I wanted what I ordered. The person I talked to on the phone said that they would put the order in oven. I went to the store to pick up my double order breadsticks, come to find out they never put it in so.instead of waiting for 15 minutes I had to 30 minutes.
… moreKayla Bales
Pizza was made PERFECT! The stuffed crust is always so soft and fluffy! The manager Jamie Bales was super nice and helpful when I asked him about some cool things to go check out while up in rapid City! The inside was nice and clean! Overall it was a great experience
… moreArlen Rich
Me and my girlfriend ordered a pizza and apparently someone put in an order they couldn’t pay for so they hooked us up with some free items! Coolest restaurant experience I’ve had in a very long time! Thank you! ❤️
… moreHarrison Martin
I hate to leave a 1 star, because the pizza, itself, was great. However I ordered several different sauces that were not delivered and that is 100% unacceptable. I travel for a living and expect certain things I pay for to be delivered.
… moreR. R.
My pizza was hot fresh, almost imaginary. Latoya was fantic and anticipated almostneverytuing i might need. Thank you so much!
… moreJessie Bales
I was on pizza duty for a retirement party. Had a complicated order. Jamie the manager was very helpful. The food was hot and great! Highly recommend
… moreHannah Brink
The wings were perfectly crispy, and the melt was scrumptious. The driver was extremely nice, and courteous. Best pizza hut in the area.
… moreJerid Maskovich
I will say that Jason on the Haines location is absolutely the best! He puts his heart in to his job. Every pizza made here is prepared with love for his customers! This is also the cleanest Pizza Hut take out store I have seen.
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