Chris Brewster
What once was a proud staple of Glasgow has become a disappointing mess. This Pizza Hut suffers from ineffective and inconsistent management—one manager stands out for their effort, but another clearly can’t handle more than one or two orders at a time. The result? Ridiculous wait times, confusion, and frustrated employees who clearly don’t want to be there.
With the other location closed for rebuilding, this store was overwhelmed and completely unprepared to handle the extra demand. Most of the crew lacks proper training, and it shows. While a few employees genuinely try, they’re set up to fail under poor leadership.
The pizza is still decent—but not worth the hassle. If you want better service and faster turnaround, I suggest Domino’s, Papa John’s, or even Little Caesars.
Do better, Pizza Hut. You used to be the best. Here’s hoping you find your way back
… moreJennifer Spears
Disgrace to customer service. Food raw. Soggy, cold and onions wasn’t cooked. Doughy & Sauce just poured everywhere. Watery. They refused to give us a refund. I wouldn’t rate any stars for this place or for the employees working tonight. I have two broken ribs from a car accident and wanted take out. Never will I recommend this pizza hut to anyone.
… moreJessica Hulsey
Went up to the lady behind the cash register. Said we would like to dine in. She said feel free to sit anywhere. It’s just me and my crew tonight. I said ok thank you. We sat and waited patently for about 15 minutes. Everyone else that was there before us has already finished their food and was just talking. Server was just talking to someone. So we just left to go somewhere else.
… moreanthony hensley
Went on Valentine’s day for a heart shaped pizza with family. The place was empty. We were the only table. Waitress was rude and rolled her eyes at any questions. The name on the receipt was Haylee. She seemed miserable and was told by her manager to quit hiding in the back on her phone several times. The table was dirty, the menu was very disgusting and even the lamp shade had leftover food on it.
… morejerry
Wings was not as good as usual. Service was great. The personal Pan Pizza did not taste as good as usual either. My son said his melt was delicious. I definitely recommend this place .
… moreTodd Pennington
ordered a all meat with extra cheese got a pepperoni with little cheese and all the pepperoni was in 1 spot this place used to be really good ill call Dominos next time
… moreTina Rabideau
Was good! Had the bacon cheese bread and two pan pizzas. Worth every dollar. Don’t sit in if your in a hurry. Enjoy the time with your people!
… moreAndy Holley
Love the personal pan pizzas and wings. It’s my personal favorite.
… moreLogan Keys
Just got our food and I assume it will be good. We did have a little bit of a wait but they were quite busy. My sole reasoning for a lower review is due to one of the younger females working there who took a hit of her vape in the central kitchen where they were preparing and making food to be ready. I mean I was standing right there waiting for my food with a clear line of sight being able to see the kitchen and I was awestruck. Very interesting.
… moreScott Getic
Poor service. Even if you are the only one there servers didn’t come around to check on us. We had to go to counter to get drinks. Then had to take them back up for a refill. All they said was “sorry”. After that they still didn’t come back. Looked like they were too busy talking among themselves and on their phone. This had happened the past few times we were there. This isn’t a one time bad service. If there is ever a place where a tip is not deserved this is it. I must say we will not be back to this location for a long time.
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