

Find your nearby Pizza Hut® at 2438 S. Church St. in Murfreesboro, TN. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Popular delivery, carry-out & dine-in chain known for pizza, wings & pasta, plus sides & desserts.
Address and Contact Information
Address: 2438 S Church St, Murfreesboro, TN 37127
Phone: (615) 898-0996
Order and Reservations
Order: Order online
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Reviews
If I could give more than five stars I would.
I was so bummed when the following week this location was sold out so I drove to the other pizza hut location where they still had some in stock.
This past Wednesday I placed another order for the wings at this location. They showed in stock & I was thrilled that it would be convenient to grab after kid activities ended for the day. As I arrived to the location I received a call where the gal explained they were out of stock & she could replace them with the normal wings which come in an 18 count vs the 20 count. I explained that we really like the mini wings as they are more crispy and asked if they could make them crispy. She explained they could. We hung up & I walked in to pay for the order & pick it up. The gal is spoke to on the phone was not the gal who was working the register so I explained what had just taken place on the call. She was seriously SO KIND. I showed her the app where you could still actively place the order for the mini wings & she explained Eden told her it “looks bad” when things show sold out even though they sold out about 6-630 they were still showing available at 745/750. She made a phone call to Eden who told her that despite what I was told on the phone that my 20 mini wings would be 18 regular wings that they would just cancel my order. I was not upset with the gal who was standing before me and even told her that her company was not setting her up for success. I am huge at people being set up for success because why would you not want to do that. What an awful experience the upper management is putting their front line works in to make an enviornment where customers feel wronged and the employees are unsupported. I hope the very respectful gal who was running the front leaves and finds a company who appreciates her. As for Eden maybe you should be let go and the gal running the front could take your position.
My response to yours:
Your responses both here and on on the official app complaint is a half thought out, pathetic response to try and cover yours and your general managers jobs. In speaking with your “new shift lead” who “did not know the procedure” for out of stock items, she specifically stated that she DID know how to mark it out of stock, but had been specifically told not to do so. If not to scam customers what other logical reason would there be for this? This was also reflected by the staff IN THE BACK OF HOUSE who stated THREE times in the 15 minutes we waited in your lobby that MORE orders came through for the promotion and were yelling up front complaining that she would also have to deal with those customers when they get there. The fact that you are trying to throw a new shift lead under the bus is disgusting.
To add to this, WE DIDNT PAY FOR THE TWO ORDERS. What is there to refund? You clearly didn’t care about the situation enough to figure out what even happened. Either you and the gm don’t care about anything, and are just collecting paychecks until your restaurant becomes unprofitable and you get fired, or you have no ability to manage your employees, aka the gm, and hold her to your companies standards.
As someone who managed the second highest grossing taco bell in Colorado for 10 years, this whole interaction from start to finish has been astounding. I find your responses both disrespectful and in poor taste.
Have a blessed day!
Jeff
Thanx for a great family night! Xoxo