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Find your nearby Pizza Hut® at 1144 Gallatin Pike S in Madison, TN. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Popular delivery, carry-out & dine-in chain known for pizza, wings & pasta, plus sides & desserts.
Hours
| Tuesday | 9 AM–12 AM |
| Wednesday | 9 AM–12 AM |
| Thursday | 9 AM–12 AM |
| Friday | 9 AM–1 AM |
| Saturday | 9 AM–1 AM |
| Sunday | 9 AM–12 AM |
| Monday | 9 AM–12 AM |
Address and Contact Information
Address: 1144 Gallatin Pike S, Madison, TN 37115
Phone: (615) 870-0413
Menu Photos
Order and Reservations
Order: Order online
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Pizza Hut
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Last Updates
Reviews
Miranda Nelson
EDIT 06.17.25: We spoke with the GM Richard and we agreed to get a redo on our order instead of a refund. I feel obliged to give an update because we appreciate that Richard did his best to make it right for us, but unfortunately the quality did not improve much. Pizza was still soggy, just not like any other pizza hut location I’ve ever gone to (for reference I go to the Donelson location frequently and they are ALWAYS consistent) but the cinnamon rolls were closer to cooked this time—still sticky dough in some places however. Upgrading to two stars because quality did improve slightly (cinnamon rolls were edible) and we appreciate the customer service.
Richard also offered for us to call the store again if the order was not fixed last night, but with the 2nd order being roughly the same as before, we have kind of lost our faith in this pizza hut. At this point I would say maybe it’s just our tastes, but the first time we ate at this location it was the BEST, and the second time was so bad it caused me to start writing this review—I’ve left only 2 google reviews in my LIFE. So, I know this place is capable of meeting the standards of the company, but from our perspective it’s high-risk, high-reward. At this point we are accepting that we gave them a second chance and it’s just not it. If you like and trust this location, don’t let me sway you, but if you’re going here first time, you are rolling the dice. At the very least, best advice is DO NOT ORDER DELIVERY FROM THIS LOCATION—you’re gonna want to be there to make sure it is cooked.
6.16.25 (Photos included) Ordered pizza and cinnamon rolls from this location online, automatically chose the nearest to me. Cinnamon rolls were actually NOT cooked—just icing on top of dough. Pizza was undercooked based on usual experience at Pizza Hut (being crispy and delicious compared to other pizza chains), the dough instead here was flimsy and soft. But after the cinnamon roll situation, all I can say is at least the pizza is edible :/
Would highly recommend avoiding this location at all costs. If you are ordering online and this is the closest one to you, choose ANY another pizza place. This location will give you the same quality as Domino’s for 3x the price.
… moreRichard also offered for us to call the store again if the order was not fixed last night, but with the 2nd order being roughly the same as before, we have kind of lost our faith in this pizza hut. At this point I would say maybe it’s just our tastes, but the first time we ate at this location it was the BEST, and the second time was so bad it caused me to start writing this review—I’ve left only 2 google reviews in my LIFE. So, I know this place is capable of meeting the standards of the company, but from our perspective it’s high-risk, high-reward. At this point we are accepting that we gave them a second chance and it’s just not it. If you like and trust this location, don’t let me sway you, but if you’re going here first time, you are rolling the dice. At the very least, best advice is DO NOT ORDER DELIVERY FROM THIS LOCATION—you’re gonna want to be there to make sure it is cooked.
6.16.25 (Photos included) Ordered pizza and cinnamon rolls from this location online, automatically chose the nearest to me. Cinnamon rolls were actually NOT cooked—just icing on top of dough. Pizza was undercooked based on usual experience at Pizza Hut (being crispy and delicious compared to other pizza chains), the dough instead here was flimsy and soft. But after the cinnamon roll situation, all I can say is at least the pizza is edible :/
Would highly recommend avoiding this location at all costs. If you are ordering online and this is the closest one to you, choose ANY another pizza place. This location will give you the same quality as Domino’s for 3x the price.
A Webb
I can’t believe someone would actually serve this to someone and think it’s okay. Just because you close at 11 and an order is placed at 10:45 doesn’t mean you can serve customers anything because you’re “ready to go”. Amanda had a terrible attitude with my husband when he placed the order. I was so scared to eat this I just threw it in the trash. Wasted my money. If you’re looking for edible food DO NOT ORDER FROM HERE!
… moreNisha B
I paid 50 dollars for my order just for them not to get my order right I paid for item on my pizza and it wasn’t on there and they won’t answer for me to let them know poor service this is my 2nd time order from this location and they disappointed me yet again I will not be returning
… moreTiara Mitchell
To Whom It May Concern,
I am writing to formally report an unacceptable experience I had at your location involving the General Manager, Richard.
I visited the store during my lunch break, which is one hour long. I spent the majority of that time waiting for my order, which was never received due to poor time management by the food preparers. Because I could no longer wait without risking being late returning to work, I requested a refund.
The General Manager was initially unwilling to issue the refund. I was asked to sign my receipt, which I did. After leaving the store, I received a phone call from Richard, who proceeded to argue with me over the situation after I stated that I intended to contact corporate regarding my experience.
During this call, Richard further escalated the situation by threatening to contact my employer’s Human Resources department and falsely accuse me of throwing a receipt at him. This allegation is untrue and extremely concerning. Contacting or threatening to contact a customer’s employer over a routine service complaint is inappropriate, unprofessional, and retaliatory in nature.
I expect management staff to handle customer concerns professionally and respectfully. The behavior displayed by the General Manager was the opposite and has left me deeply disturbed.
I am requesting that this matter be formally investigated and that appropriate action be taken. I would also appreciate confirmation that no attempt has been or will be made to contact my employer regarding this incident.
Thank you for your attention to this matter. I look forward to your response.
… moreI am writing to formally report an unacceptable experience I had at your location involving the General Manager, Richard.
I visited the store during my lunch break, which is one hour long. I spent the majority of that time waiting for my order, which was never received due to poor time management by the food preparers. Because I could no longer wait without risking being late returning to work, I requested a refund.
The General Manager was initially unwilling to issue the refund. I was asked to sign my receipt, which I did. After leaving the store, I received a phone call from Richard, who proceeded to argue with me over the situation after I stated that I intended to contact corporate regarding my experience.
During this call, Richard further escalated the situation by threatening to contact my employer’s Human Resources department and falsely accuse me of throwing a receipt at him. This allegation is untrue and extremely concerning. Contacting or threatening to contact a customer’s employer over a routine service complaint is inappropriate, unprofessional, and retaliatory in nature.
I expect management staff to handle customer concerns professionally and respectfully. The behavior displayed by the General Manager was the opposite and has left me deeply disturbed.
I am requesting that this matter be formally investigated and that appropriate action be taken. I would also appreciate confirmation that no attempt has been or will be made to contact my employer regarding this incident.
Thank you for your attention to this matter. I look forward to your response.
Allison M
Just ordered a HUGE order for my work place. 70 pizzas with less than 24 hour notice. (I know I’m sorry). General Manager Richard was amazing. He was so polite and understanding and also helpful. Thank you Richard and team!!!
… morediscord plug
We got a party bundle with wings, bread sticks and 2 pizzas it was good till 4am when I started throwing everything up. Everyone who ate it had stomach issues I don’t know if it was the chicken wings covered in sauce and grease. But I still got some pizza left I’m going to gamble with hopefully I don’t throw up again!
… moreKerri (Electra)
Been sitting in drive through lane for over 30 minutes. Lobby is locked and shouldn’t be. Then when I call to ask why the wait is so long, they hang up on me.
… morePaula Johnson
We use to come to this location all the time until they started making you wait in line ( drive thru only) behind other cars over 10 mintues not asking the car in front of you to.move over & or come back through the line.
We tried it again last Friday the employees were nicer, presentation was better, food was better, lines moved better as well.
… moreWe tried it again last Friday the employees were nicer, presentation was better, food was better, lines moved better as well.
Hunter
It’s all terrible the food is fine but you have to wait ten years to get your food. Even if the app or website says it’ll be 20 minutes it takes an hour so to get it and it’s not even warm. I try to call and get out on hold for ten minutes to then hanging up on me. I’ll never order from here again this is ridiculous.
… morekatesha blivens
Got here at 11:10 didn’t get food until 11:50 food was bad and I asked for boneless wings and they gave me bone in and expected me to keep it with no explanation on top of my coworkers never received her food at all and the manager rude and didn’t care
… more