Deborah Perkins
We have been getting pizza from pizza hut and order the hand tossed but this time the dough tasted like cardboard. It was the most terrible pizza I’ve had in a long time. I have made pizza dough alone of times and it should have a yeast taste to it , this had no flavor and had been made ahead and stuck in the pan and let set. So much for fresh pizza. I won’t be buying pizza here again.
… moreRachel Burns
Y’all need a new pizza cutter…
04/2025 update. Y’all still suck at cutting pizza slices! We LITERALLY had to grab our own pizza cutter to properly slice the pizza so we could easily grab it. Guys. Please. Sharpen the cutter or teach your staff better.
… moreBrandon milliken
The black girl is very rude Hung up in my face because I wanted to add a ranch for my wings.
Low quality, trash food, and even worse customer service.
… moreR V
I don’t see much Marinara sauce at all. Hard to tell if any on it.. Takes away from the flavor… Will be a long time before a I go back..
… moreBirdie
Can’t pay on line. This is the 2nd time this has happened with a different card. It says my CVV is invalid? Use this card all the time with no issues. I wish they would fix this Pizza Hut is my favorite but you keep forcing me back to Dominoes.
… moreAnna Gargis
Out of 4 employees working, 2 girls went from smoking in the parking lot to clocking back in and propping up against the counter while the other 2 employees ran around trying to make and box orders, answer the phone and wait on customers at both the window and counter. App said our order was ready. After sitting in the drive thru for 5 minutes we were told to pull around to the front because the order was not ready. Another 10 minutes later, one of the parking lot girls brings the order out. Quickly checked order, toppings wrong, supposed to be 1/2 & 1/2. Not worth wasting time with. Get home and breadsticks are actually half of an order of cold, dried out cheese breadsticks.
… moreTammie Ewert
I order a deep dish i didn’t get a deep dish looks like thin crust the pizza wasn’t even hot was not happy with this at all be awhile before I go back
… moreToby Keeton
Save your money. If you order online. They use doordash. So when the order you placed is wrong. An completely the wrong Pizzas you can’t really do anything about it. They won’t answer the phone. I’ll never use them again. I’ll go to domino’s.
… moreMichelle Underwood
The service was fast, and the employee was friendly. The food could have been better if it had been hot, especially when I ordered it over the phone. I arrived early and waited 5 minutes for it to come out of the oven. I ordered the same pizza at the Muscle Shoals store, and it was AWESOME. UNFORTUNATELY, In comparison, I wasn’t pleased with the Florence store because I was expecting that same great taste I experienced with the MS store. I wasn’t too happy with the overall quality taste of the pizza.
… moreTara Plank
Ordered pizza, hot wings without bone & breadsticks.
Haven’t eaten at a pizza hut in decades. This was 1st time at the Florence, Cox Creek pizza hut & I gotta say, the food was damn good!! Will definitely be returning.
… more