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Find your nearby Pizza Hut® at 2765 NW 49th Avenue in Ocala, FL. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Popular delivery, carry-out & dine-in chain known for pizza, wings & pasta, plus sides & desserts.
Address and Contact Information
Address: 2765 NW 49th Ave #16, Ocala, FL 34475
Phone: (352) 509-9700
Order and Reservations
Order: Order online
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Last Updates
Reviews
naomi olivo
i had recently left a good review for this location because they had always been very good. Today was not even partly good. My husband pre-ordered two personal pizzas online. we waited until the app told us it should be ready and headed there. When we arrived the place was packed with very upset customers. And our order was not yet ready either after a half hour wait and a mob forming in the lobby of customers saying they had been there for over an hour waiting for their orders we were given the two personal pizzas.
Our order was two pepperoni personal pizzas one with light sauce and when we arrived at home. I have to say i haven’t been so mad in quite some time but i am livid at this point. This is unacceptable and especially if it just came out of the oven supposedly .. Neither pizza looked like they even have cheese on them or sauce n they barely have pepperoni .. this is ridiculous .We spent our money and time to drive clear across town and to go pick up the worst pizzas ive ever seen. The woman at the front doesn’t seem to know how to keep the orders coming they are all sitting in the warmer while people wait It’s absurd to be honest. But they are quick to ask for the tip tho.. I gotta tip for them Do Better if you are under staffed then hire more people and make pizzas that do not look like this ..pics provided
… moreOur order was two pepperoni personal pizzas one with light sauce and when we arrived at home. I have to say i haven’t been so mad in quite some time but i am livid at this point. This is unacceptable and especially if it just came out of the oven supposedly .. Neither pizza looked like they even have cheese on them or sauce n they barely have pepperoni .. this is ridiculous .We spent our money and time to drive clear across town and to go pick up the worst pizzas ive ever seen. The woman at the front doesn’t seem to know how to keep the orders coming they are all sitting in the warmer while people wait It’s absurd to be honest. But they are quick to ask for the tip tho.. I gotta tip for them Do Better if you are under staffed then hire more people and make pizzas that do not look like this ..pics provided
Tankslayer2
Cashier was fast to find my pick up order. Paying in store worked very easily and received my food, nice, hot, and fresh with the items I ordered. The cashier was also very kind and quick so service was amazing. With only the store being small in the area, at least the food was great to have especially on a pre-order. If out of curiosity, I had the meat lovers melt which came with Marinara and added some garlic dipping sauce as well. Very nice different flavors to have.
… moreRyan Poling
Never had such a bad customer service experience in my life! I usually don’t do bad reviews but potential customers need to be warned.
I ordered a large pizza with dessert and sauces for delivery about 830 on a Tuesday. I looked at the estimated time 15 minutes later and it said 114min. So I called and asked if it was accurate the lady said yes the deliveries are backed up. So I said I would go pick it up instead. She called back and said her driver could drop off my food on her way to another delivery and would be about 20 minute wait so I said that’s fine. 45 minutes passes so I called the store and they told me the person couldn’t find my address and called my phone and I didn’t answer.(I have a hungry pregnant girlfriend waiting on her food. I was sitting by the door and phone the whole time) Then was told my food could be delivered after the rest of the orders were done so I decided to pick it up myself.
Upon returning to the store the lady said she would give me a discount but then when I get home i found out she charged my card double!! On top of that my order was extra cheese (look at the pictures and you decide) then I had to go back to the store because she gave me ranch instead of garlic butter sauce. Needless to say this was a $70 mistake that I’m out and won’t be ordering from pizza hut again.
… moreI ordered a large pizza with dessert and sauces for delivery about 830 on a Tuesday. I looked at the estimated time 15 minutes later and it said 114min. So I called and asked if it was accurate the lady said yes the deliveries are backed up. So I said I would go pick it up instead. She called back and said her driver could drop off my food on her way to another delivery and would be about 20 minute wait so I said that’s fine. 45 minutes passes so I called the store and they told me the person couldn’t find my address and called my phone and I didn’t answer.(I have a hungry pregnant girlfriend waiting on her food. I was sitting by the door and phone the whole time) Then was told my food could be delivered after the rest of the orders were done so I decided to pick it up myself.
Upon returning to the store the lady said she would give me a discount but then when I get home i found out she charged my card double!! On top of that my order was extra cheese (look at the pictures and you decide) then I had to go back to the store because she gave me ranch instead of garlic butter sauce. Needless to say this was a $70 mistake that I’m out and won’t be ordering from pizza hut again.
Eddie Tillander
The person that took my order didn’t get it correct. Everyone at the store when I picked up my pizza had a great attitude and great service. Even though the person on the phone gave me the wrong crust of pizza was still very good.
… moreMeghann Hotmire
Order disappeared into thin air, kept getting directed to different Pizza huts. The first time I called them I spoke to Adrian who said she would credit the oder using the stores number and the order would not be under my name but we would get the food. I provide her the shipping address at the end and she says oh we don’t ship there. Then the reroute start to end up back to the same person same store. They’re indeed the ones who ship to the address. They refuse to give the food or the money back, refuse to give the store ID number so I can report this transaction, and refuse to give their last name. The girl at front is litterally the person I spoke to on the phone who lied about the whole credit thing saying that didn’t happen. If it’s not something she could do she should’ve just said so. This location is scamming and I will be reporting it.
… moreTracy Sain
Honest review ahead. We have ordered online from this location in the past. The food is always pretty good. Typically what we ask for. They did, however, give our order to someone else about 1 month ago accidentally…BUT, they were professional and cordial. They quickly made us a new pizza and gave us a free desert, parm cheese container, and crushed red pepper container. Also provided 50% off on the pizza itself. So they fixed the problem perfectly! Tonight we went back and they were ON POINT! Ordered a LARGE thin crust pizza with creamy garlic parm for sauce, meatballs, bacon, onion, mushroom, and tomato FOR $12.99! WHAT! All Wow. Really great pizza and got a confirmation it was ready for pick up exactly when they said it would be done so it was perfectly hot! Very pleased. Usually don’t eat chain pizza, but this Pizza Hut location really hit the spot tonight! Thank you! Will be back, for sure! Pictured is the pizza I described. This establishment knows how to make great pizza AND knows how to provide exceptional customer service!
Update: You’ll thank me later! When George is the working chef, you get fabulous, perfectly cooked pizza. Tonight, we got the new double pepperoni with hot honey on thin and crispy crust. He knocked it out of the park again. Super crispy, perfectly portioned toppings, and ample hot honey! Yum! Thanks, George!
… moreUpdate: You’ll thank me later! When George is the working chef, you get fabulous, perfectly cooked pizza. Tonight, we got the new double pepperoni with hot honey on thin and crispy crust. He knocked it out of the park again. Super crispy, perfectly portioned toppings, and ample hot honey! Yum! Thanks, George!
SHANDRA NICHOLS
Disappointed with the service tonight. I placed an order at 7:04 PM with a scheduled pickup time of 7:19 PM. When I arrived, I was told they had accidentally given my order to a DoorDasher with a similar name. The cashier spoke to the manager then let me know they’d need to remake the order, which would take another 15 minutes. Unfortunately, we didn’t receive our food until 8:04 PM.
What made the experience worse was the manager’s attitude—unapologetic and dismissive. I even overheard her say, “We aren’t giving any discounts, we’re busy.” Thankfully, the younger staff members were more understanding and offered free cheesy bread to make up for the inconvenience.
Still, the lack of accountability and poor customer service from management means I won’t be returning. They lost a customer tonight.
… moreWhat made the experience worse was the manager’s attitude—unapologetic and dismissive. I even overheard her say, “We aren’t giving any discounts, we’re busy.” Thankfully, the younger staff members were more understanding and offered free cheesy bread to make up for the inconvenience.
Still, the lack of accountability and poor customer service from management means I won’t be returning. They lost a customer tonight.
Brittany Gonzales
Second time I’ve had issues with delivery. Last time they made up for it and were nice. This time I can’t reach anyone at all and this is how my pizza arrived! We literally opened the lid to THIS
*edited to add…the manager reached out a few days after this review and made a good faith effort to make things right. I haven’t ordered again yet but will try them once more because I appreciate when management does their best and tries to make the customer happy even when mistakes are made.
***2nd edit a year later. Still a horrible location! I ordered the “NEW” tavern style pizza. Looked EXACTLY LIKE THE ONE PICTURED FROM LAST YEAR that I ordered which was thin crust. Barely any sauce. Pizza arrived 20 minutes past the expected time and COLD. cheese was stiff. Toppings dried out. Idk what’s up with this location but definitely not worth the $50!!!! Could’ve fed my family much better for that price. Horrible horrible!!!!
… more*edited to add…the manager reached out a few days after this review and made a good faith effort to make things right. I haven’t ordered again yet but will try them once more because I appreciate when management does their best and tries to make the customer happy even when mistakes are made.
***2nd edit a year later. Still a horrible location! I ordered the “NEW” tavern style pizza. Looked EXACTLY LIKE THE ONE PICTURED FROM LAST YEAR that I ordered which was thin crust. Barely any sauce. Pizza arrived 20 minutes past the expected time and COLD. cheese was stiff. Toppings dried out. Idk what’s up with this location but definitely not worth the $50!!!! Could’ve fed my family much better for that price. Horrible horrible!!!!
Jon Erdmann
I went to the store to order and pick up a pizza. After about 10 minutes of trying to order from the cashier, I learned he did not know how to ring in my order correctly, and so I had to do so on my phone.
I ordered a pizza. It was 7:07 PM and it said it would be ready in 14 minutes.
Well, that didn’t happen. They kept saying it was the next pizza, but it wasn’t. Several orders went out. The manager told the guy on cut table wearing street clothes and was bare handed reaching into his pants to pull up his pants that the next order was mine. It wasn’t, and neither were the next 4 or 5.
It was 30+ minutes late, and then they made it wrong. They cooked the tomatoes, so the manager told them to take it off and then recook it. They burned it.
When they were done burning the pizza, they tell me now they are out of tomatoes.
I asked for a refund since I paid cash.
They don’t do refunds.
I asked to speak to the manager on duty.
She said she does not give refunds.
I told her I wanted my money back.
She said only the general manager can do that but he won’t be in for 3 days on Monday morning.
I told them to call the general manager because I wanted my money back.
15 minutes later, they are ready to give me my money back.
It took 55 minutes.
They offered me the burnt pizza, but I did not want it. She said it had all the other ingredients and was fine and then she showed me.
It did not have the pesto drizzle, so she put it on the entire pizza, which was wrong. It was suppose to be on the margherita half, not the ultimate half.
They made it with the wrong pepperoni as well. It was suppose to be the small crispy curly kind.
Not only did it not have the tomatoes, but they also did not have the garlic.
Not to mention they were out of the sweet marinara sauce.
And they refused to give me a refund? They had to waste my time? I should have been in and out in 15 minutes or so.
I wasted over an hour and 5 minutes total arguing about me getting my cash back!
For a burnt pizza, made wrong, and missing ingredients.
NEVER AGAIN!
… moreI ordered a pizza. It was 7:07 PM and it said it would be ready in 14 minutes.
Well, that didn’t happen. They kept saying it was the next pizza, but it wasn’t. Several orders went out. The manager told the guy on cut table wearing street clothes and was bare handed reaching into his pants to pull up his pants that the next order was mine. It wasn’t, and neither were the next 4 or 5.
It was 30+ minutes late, and then they made it wrong. They cooked the tomatoes, so the manager told them to take it off and then recook it. They burned it.
When they were done burning the pizza, they tell me now they are out of tomatoes.
I asked for a refund since I paid cash.
They don’t do refunds.
I asked to speak to the manager on duty.
She said she does not give refunds.
I told her I wanted my money back.
She said only the general manager can do that but he won’t be in for 3 days on Monday morning.
I told them to call the general manager because I wanted my money back.
15 minutes later, they are ready to give me my money back.
It took 55 minutes.
They offered me the burnt pizza, but I did not want it. She said it had all the other ingredients and was fine and then she showed me.
It did not have the pesto drizzle, so she put it on the entire pizza, which was wrong. It was suppose to be on the margherita half, not the ultimate half.
They made it with the wrong pepperoni as well. It was suppose to be the small crispy curly kind.
Not only did it not have the tomatoes, but they also did not have the garlic.
Not to mention they were out of the sweet marinara sauce.
And they refused to give me a refund? They had to waste my time? I should have been in and out in 15 minutes or so.
I wasted over an hour and 5 minutes total arguing about me getting my cash back!
For a burnt pizza, made wrong, and missing ingredients.
NEVER AGAIN!
ItzDezibabi Wynn
Omg whoever is the cook now sucks all my pizza for two weeks sucks soggy and just disgusting fire the cook in real life nasty won’t ever
… more