James W
I ordered delivery from a company that hires their own delivery drivers. They chose to bring in a DoorDash driver to deliver my order. This caused it to take an extra 40 minutes. The food arrived cold and I was glad I chose to pay with cash, because I wasn’t paying for cold food, and told the driver to return it. I tried to call the store, was on hold for over 10 minutes before I gave up. Will never patronize this Pizza Hut again.
… moreMichael Phillips
Placed a delivery order. Stated delivery estimated at 424pm today. Wasn’t delivered until 445 and the delivery driver never knocked on our door as we ended up seeing on our camera’s. Pizzas were cold and wet when we found them 3 mins later. I have been trying to contact the store for 10+mins and have gotten nobody. After reviewing my cameras closer they used doordash to deliver my order. Even though I placed my order with the pizza hut website. I also tipped almost 25%. I guess I’m doing a charge back with my bank
Update: never reached anybody on the phones even after waiting on hold for 25+ mins. In that time I posted this review and spoke with my bank to dispute the charge.
Update 2: I did go to the pizza cares link the same day as nobody would answer the phone after 30mins. I was told I would receive a response within 3 business days from the store leadership. However, much like the phones I never received contact as stated. So I guess pizza hut and the store does in fact not care.
Update 3: I still have yet to receive any communication from this store. Pizza hut cares team as reassured me at the beginning of the week that I would and apologized that I haven’t. Clearly there is a lack of care at this restaurant and pizzahut as a whole. On top of all that my bank is telling me pizzahut is stalling the dispute of the transaction. I’ll keep updating this review as it progressives. But obviously I’m never ordering from this particular store again. What a disaster this as all been 2.5 weeks after the initial issue
… moreNick Cangemi
Pizza Hut has been my favorite fast food pizza chain since the mid 90s and I believe they are still better than their major competitors (Papa John’s, Domino’s, Lil Caesar’s etc). Shoutout to the original stuffed crust, the greatest chain pizza item in history. That being said, the cheesy bite pizza is not as good as the OG stuffed crust. Not as much total cheese in the crust. The highlights of this order were the bacon, which is definitely real bacon, crispy and delicious, and the ranch sampler trio! All three ranches were distinct and tasty in their own way!
… moreSarah Regn
Not the first time this location has disappointed. Ordered a medium 3 topping pizza and breadsticks. One of the topping was black olives and there had to only have been five slices of olives on the entire pizza. Two slices didn’t even have any. The breadsticks were also cold by the time I received them. Paid almost $30 for this meal, to be disappointed. And of course, this location isn’t accepting online surveys
… moreStephanie Ruscigno
I ordered 1 medium pepperoni 1 medium bacon and 1 large pepperoni and mushrooms and an order of bread sticks. All three of my pizza’s were just pepperoni and never received my order of bread sticks. This isn’t the first time this has happened. I didn’t leave a review last time because I understand mistakes can be made but when it happens repeatedly it’s irritating.
… moreS McKechnie
An impromptu lunch visit for the $5 lunch special turned out to be a tasty and satisfying meal with a Pepsi. Friendly staff with creative decorations put us in the holiday spirit. Sometimes unplanned events have a way of making your day that much better!
… moreDiane Lovelace
Atmosphere was ok, very fast. staff was friendly however I made a pick up order for a meat pasta and boneless wings. Everything was sooooooooo dry and hard ! Extremely disappointed. I live less than 5 mins away so my order did not sit. Disappointed to the point where I would never order those items again or shall I say from this location. The pasta had barely any sauce like it was from days ago chewy and the meat was jerky cheese was like toast n burnt. Ingredients looked glued together n hardened. Extremely disappointed because I love pizza hut above any other pizza chain and I have never been so turned off by a meal literally saved it to take it back today n didnt refrigerate so employees could see. Gotta stop overcooking things cook. No one is trying to break a tooth or end up choking on hard food. Cooks have to take the time to do better. If you wouldn’t eat it don’t serve it! You look at it before it’s packaged. Sending out poor quality items is bad for business.
… moreHerman Miranda
Placed a order on the app wasn’t notified my food was ready for pick up medium pizza and wings my wings don’t even look like they was tossed in the sauce what’s going on I use to get them wet now look at them
… moreRaj Rai
Will is amazing. I don’t know if he owns the store but he definitely treats his customers like he does. His customer service felt like I was getting pizza at a Ritz Carlton and he went above and beyond to communicate and make sure our order was right. I always hesitate to order from Pizza Hut but Will did such an incredible job and the food was made perfect, we will be ordering more often! Melissa was also super nice as well!
… moreMatt Walterson
On time delivery? always.
Get what you ordered? Maybe
Was what you ordered done right? Doubtful.
Clearly, this location is in dire need of a second look at the capacity of their current management, and the subsequent lack of knowledge, care, and work ethic of its employees.
This time around, they missed part of my order, promised to re-deliver (it’s been an hour now, I don’t see this happening), and what I did get, well.. I’ll let the photo speak for itself.
… more