Heavenly
I placed an order online which said it would be ready @10:24pm. I pull up and they’re closed. The one on W Oglethorpe was also closed despite their posted hours outside saying open until midnight and ordering still being open online. I wonder if the workers are boycotting!! Very strange. This photo is orders on the screen at the other location while closed.
… moreSam Rose
Absolute worst experience I’ve ever had. Received order 3 hours after it was placed, soggy, cold, glued to the box. Tried calling the store only to be told by the call center they were closed. Called the next day and was told “we’ve been receiving a lot of calls all day, so the GM will call you back later.” That never happened. Next day I called and was told I had to bring the pizza back in the same day. The GM was incredibly rude said she wouldn’t refund the order. I offered to bring the pizza back in after I fished it out my garbage and they ignored it. STAY AWAY
… moregen mia
Just because the screen says it’s ready does not mean it’s ready. 7 more minutes yo wait as I stare at my name and the word “Ready” after it. This is the second time this has happened and this is my second time ordering here. It seems like the norm. This tactic is done to make the store seem more efficient to corporate than it really is. I may have to order from Lil Ceasars from now on. It’s disappointing to wait for your order just so that they can use you for more efficient metrics.
… moredeanna gilbert
Very disappointed I got original Pan to have it be extra fluffy and it was soggy like if they kept warming it up over and over it was just very chewy when I try to bite the crust I had to pull on it. My pasta had a lot of parsley on it which I was unable to eat, I got eight boneless wings with mild buffalo sauce. The sauce was very Tinky and sweet. It didn’t taste like buffalo it taste like lemon pepper with extra sweetness. It was very disgusting. I did not eat my food and it’s unfortunate because I did The big dinner box and I paid extra for the pan for both pizza. I paid extra for the cheese sticks, I paid extra for the upgrade for the pasta and I didn’t eat any of it. It’s just sitting on my counter. Very disappointed because I usually have great experiences at this Pizza Hut, and I drove from Allenhurst all the way over there, which is 23 minutes there 23 minutes back just to eat some crappy food super disappointed
… moreTristana P
Pizza was nasty & tasted old. Boneless wings barely had sauce on them. Manager was in the back yelling & cussing at the employees. Called back on a different shift & was told to call back later. Only for the GM to refuse to rectify the situation. My guess is she was the one yelling & cussing in the kitchen. Don’t waste your time or money here.
… moreLatoya Beasley
I order to melt deals and a order of triple brownies. When we got our food it was cold, on top of that they gave me a cookie instead of my brownie, I called to let them know I did not receive my brownies. The young man on the phone said ok we out them in the oven, than called me right back and said my manager said you have to give the cookies back. Ok cool. I didn’t order cookies anyways. This been 2hrs ago and yet still have not received my brownies. I paid $5.00 driver fee and a $5.00 tip. If I wanted to drive to pick up my food I would have never placed an online order. An the brownies cost more than the cookie.
… moreShaqille Wallace
Everytime I order from here my pizza is wrong or underwhelming. It’s always a let down. Either when I pay for extra toppings or use the customize feature to add extra sauce(for example) it’s ignored or overdone to the point it can’t be eaten. Pizza has been undercooked multiple times. I don’t typically leave reviews until I’ve reached a boiling point. This Pizza Hut is trash. The people seem cool but the product is absolutely trash. Will not return. ✌
… moreDavid A Young
Ordered the family bundle went in to pick it up They give me the order that’s everything’s here They said yes I opened the bag No cheese sticks and then the girl was like oh I tried to call you a couple of times which she didn’t I pulled my phone log up She lied and then offered me a 2 L drink which I don’t drink Pepsi products I asked for a cookie and she said she couldn’t give a cookie It’s one thing to not have the item but then try to give me the food saying everything was there and then turn around and lie again and say you tried to call me a couple of times I wish there was a zero rating You don’t stand there and lie and say everything’s there and then turn around and lie and say you tried to call me I’m old school Pizza Hut will never get another dollar out of me ever ask McDonald’s I cut them off 14 years ago I know how to hold a grudge
… moreTabitha (NASAgirl90)
Most of the time they don’t even have drivers! They uber eats your order without telling you. Which I live on a military installation which requires special ids to be permitted. And of course none of the uber eats drivers have one. The environment is basically ghetto and unprofessional. They never have the things for like promotions or have any quality touch. Manger refunded me my 60$ back after of few days of telling me she will “call me back” which btw- never got my food. Would not recommend. However the wings at Pizza Hut in general bomb
… moreB. Suzie Spears
First visit. Ordered easy and conveniently in the app. Food wasn’t ready when it was estimated to be ready. The staff was friendly and professional. The restaurant was sketchy, run down, and dirty. The bacon-cheese bread sticks were good.
The supreme pizza was completely unedible. Tasted like extreme yeast! I ended up trashing the whole large pizza.
The New York pepperoni was barely edible as it was overcooked. My worst pizza hut dining ever. 1/5. Won’t be back.
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