Kiara
Ordered a pizza last night and got it delivered. The pizza was soft as if it had only been in the oven for a few seconds. I got a meat lovers pizza and it was only full of fat. We called to get a new pizza redelivered she told us no we have to bring the pizza in to get a refund ….so what’s the point of getting something delivered if I’m just going to have to up there anyways ?!?! I asked to speak with a manager they never came to the phone.
… moreFred Fred
I ordered a hut box with boneless buffalo hot wings and a side order of fries. I called the order in. I was told my order would be ready in 15 minutes. When I walked in the lobby, nobody was up front at the cash register. When the door ring someone shouted from the back, “I will be witb you shortly”, after about 15-20 minutes later still no one came to the front. I could hear several people in the back laughing and talking. Another customer came in and the door ding again, the same voice said, “I will be with you shortly”, then another cistomer came in, same thing. Someone came through the drive thru and finally a young lady came from the back and waited on the customer at the drive thru and the one of the customers that came in after me. The pizza and Fries was okay but the boneless wings or very small , smaller than a tater tot with just hot sauce poured on a small portion of them.
… moreAl Jones
have ordered here twice for pick up; the first time they forgot items within my order and I had to remind them before I left the store. The second time was for a late night pick up in which the store interior is closed, but the drive-through open. It’s a very poor design because if somebody in front of you has an order that is not ready for pick up, you have to wait for their order to be filled/complete before you can get your food. So if someone comes early and you’re three cars behind them, the 3 cars have to wait until the early drivers’ order is completed before the line moves forward. 45 minutes wait time. saw two cars behind me turn around and leave. in addition, they have very few workers in the store but they are taking numerous orders and not giving wait times. This place overworked the workers, staff is understaffed and disrespects the patrons by expecting them to wait extended Wait times without warning. I wouldn’t suggest going here late a night with the skeleton crew. Also don’t Mad at the understaffed workers aim your complaints at management who allow this work model to continue, if so inclined escalate to corporate. At the time of This review there is another a Pizza Hut literally less than 4.3 miles away on Jodeco(will have to see managed/owned by same company).
also, be weary of management who responds to Google review complaints with apologies, but doesn’t actually implement changes or offer compensation for a problem multiple customers have taken the time to complain about. Apologies without changes is just manipulation.
… moretotti sims
The night worker don’t know her name, the african America lady with the dreads always make my visit there pleasant and shout-out to the cook on her shift. You guys are the best
… moreAnn Brantley
10/05/2025 I am so tired of this pizza hut but my grandson loves pizza and this is the only one that delivers. They are getting worse and worse. They are ALWAYS forgetting something and my last 3 orders my pizza came looking like this! I wish someone cared about the quality. We pay an arm and a leg for just one pizza and they are always asking for a tip beforehand. But I don’t feel much like tipping when I don’t get my full order and my pizza is trash. Everyone wants to raise prices. How about raising quality as well. So disgusted. I have to teach my grandson how to make pizza from now on!
They messed up my order two times in a row. I ordered pizza with extra Bacon on it. It has no Bacon at all. When I called o 1/22/2023 at 6:37pm a girl who call herself Diamond who says she’s the Manager said “just because you asked for extra Bacon on it doesn’t mean that they put much Bacon on it. The last time they gave me the wrong pizzas as well she said she can give me a store credit of $10.00 for a $42.00 order. I explained to her that doesn’t feed the kids tonight. They don’t understand what an impact they make when everyone in a family doesn’t get to eat! A store credit doesn’t get it! They should be ashamed of themselves! The picture below is what they are calling extra Bacon…do you see any Bacon. I order from here often I know what it’s supposed to look like.
… moreChyna Lee
Terrible customer service! The woman working behind the counter was rude and impatient. She was getting upset because i didn’t order quick enough, slamming her head down at the counter like a child. All because she wanted to go on her cigarette break.
… moreTerrence Luster jr
I went in to get my family dinner after a long day got off work and went to pressure wash and house. Went in to see what the specials were. The gentleman was helping a customer at the drive thru so I said I’ll wait until you are done to find out the specials. He said the specials are online and said he had stuff to do in the back so my son and I politely left. I told my son when you go to spend your hard earned money and the business don’t won’t to talk to you take your money somewhere else where they appreciate their customers.
… moreJordan
Every time we order, something is wrong. Last time, the pizza was missing ingredients and looked like it came from Chuck E. Cheese’s, so corporate gave me a coupon for a free large pizza. This time, my wings were the wrong flavor, the breadsticks made me sick, and when I ordered my free pizza I was told the website automatically took it off the order.
… moreStephen Blanton
Great establishment, the manager and employees are super nice and helpful. Also my order is always correct and on time.
… moreatonia shellman
Hit and miss with taste, care and presentation of food. Sometimes it looks and taste rushed, pizza often not sliced completely and toppings not distributed evenly on pizzas. If I need to make a change no one answers the phone or either they will hang up! Also the drive thru should be for those who have called in or placed online orders, stop lettting people hold up the line causing others orders to get cold!
… more