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Find your nearby Pizza Hut® at 661 Holcomb Bridge Rd in Roswell, GA. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Popular delivery, carry-out & dine-in chain known for pizza, wings & pasta, plus sides & desserts.
Hours
| Sunday | 9:45 AM–12:15 AM |
| Monday | 9:45 AM–12:15 AM |
| Tuesday | 9:45 AM–12:15 AM |
| Wednesday | 9:45 AM–12:15 AM |
| Thursday | 9:45 AM–12:15 AM |
| Friday | 9:45 AM–12:15 AM |
| Saturday | 9:45 AM–12:15 AM |
Address and Contact Information
Address: 661 Holcomb Bridge Rd, Roswell, GA 30076
Phone: (770) 642-6600
Order and Reservations
Order: Order online
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Last Updates
Reviews
William Young
This location is so warm and friendly. The customer service is immaculate. Every time I come the tall guy with the glasses, helps me and know my order without me even asking five stars every time.
… moreWills Stoll
Food has always been great but I’m loving the new vibe, the decor is cozy and makes me feel like I’m at Grandma’s ❤️
… moreMaison Robles
Pizza Hut – Carryout Order Feedback
I’m reaching out regarding a carryout experience at the Pizza Hut location across from our home. We order from this store frequently, which is why this incident stood out.
I placed a carryout order through the app a little after 2:00 p.m., with an estimated ready time shortly after. My wife arrived soon after, allowing adequate buffer time. Upon arrival, our order was already boxed and sitting in the holding unit, yet she was left waiting for an extended period without assistance.
Two employees were present: one male and a female employee named Amanda. The male employee acknowledged my wife several times and said he’d be “right with you,” but continued other tasks and eventually left to take a delivery. Amanda remained in the kitchen preparing other orders while my wife waited at the counter, despite our order already being complete. Before ever coming to the counter, she repeatedly looked toward my wife with visible irritation and said “be right with you” several times in an unwelcoming tone.
When Amanda eventually came to the front, she prioritized other customers whose orders were still in progress and stated that another customer was “there before you,” even though our order had been placed earlier and was already ready. My wife explained that she had placed her order some time ago and that it was already completed. Amanda then replied, “You do see that I’m the only one here, right?” When my wife pointed out that another employee had been present when she arrived, Amanda followed with, “You do see that he had to go take a delivery, right?”—framing the delay as something my wife should accept due to staffing decisions. When my wife responded that this had nothing to do with her and that she simply wanted to pick up her already-prepared order, Amanda made an inappropriate remark implying my wife wanted other customers’ pizzas to “burn,” which was never said or implied. The tone throughout was dismissive and confrontational.
The situation escalated further when another customer—who arrived after my wife—began berating her, using profanity and making personal comments about her employment at Chick-fil-A and how her boss would be “ashamed” of her for expecting basic service. Rather than de-escalating or intervening, Amanda sided with the other customer and continued framing my wife as the problem.
When my wife returned home minutes later, the pizza was cold, dry, hard, and very flat, clearly having sat for some time. This is not the quality we’re accustomed to from this location.
This was not about the store being busy. It was about poor prioritization, deflection of responsibility, failure to acknowledge a completed order, inappropriate customer handling, and a breakdown in service standards, followed by a product that did not meet expectations.
We are loyal customers and do not escalate lightly. I’m requesting contact from Pizza Hut leadership to address this incident and discuss a resolution. I believe this is a correctable issue and hope the concerns outlined above are taken seriously.
… moreI’m reaching out regarding a carryout experience at the Pizza Hut location across from our home. We order from this store frequently, which is why this incident stood out.
I placed a carryout order through the app a little after 2:00 p.m., with an estimated ready time shortly after. My wife arrived soon after, allowing adequate buffer time. Upon arrival, our order was already boxed and sitting in the holding unit, yet she was left waiting for an extended period without assistance.
Two employees were present: one male and a female employee named Amanda. The male employee acknowledged my wife several times and said he’d be “right with you,” but continued other tasks and eventually left to take a delivery. Amanda remained in the kitchen preparing other orders while my wife waited at the counter, despite our order already being complete. Before ever coming to the counter, she repeatedly looked toward my wife with visible irritation and said “be right with you” several times in an unwelcoming tone.
When Amanda eventually came to the front, she prioritized other customers whose orders were still in progress and stated that another customer was “there before you,” even though our order had been placed earlier and was already ready. My wife explained that she had placed her order some time ago and that it was already completed. Amanda then replied, “You do see that I’m the only one here, right?” When my wife pointed out that another employee had been present when she arrived, Amanda followed with, “You do see that he had to go take a delivery, right?”—framing the delay as something my wife should accept due to staffing decisions. When my wife responded that this had nothing to do with her and that she simply wanted to pick up her already-prepared order, Amanda made an inappropriate remark implying my wife wanted other customers’ pizzas to “burn,” which was never said or implied. The tone throughout was dismissive and confrontational.
The situation escalated further when another customer—who arrived after my wife—began berating her, using profanity and making personal comments about her employment at Chick-fil-A and how her boss would be “ashamed” of her for expecting basic service. Rather than de-escalating or intervening, Amanda sided with the other customer and continued framing my wife as the problem.
When my wife returned home minutes later, the pizza was cold, dry, hard, and very flat, clearly having sat for some time. This is not the quality we’re accustomed to from this location.
This was not about the store being busy. It was about poor prioritization, deflection of responsibility, failure to acknowledge a completed order, inappropriate customer handling, and a breakdown in service standards, followed by a product that did not meet expectations.
We are loyal customers and do not escalate lightly. I’m requesting contact from Pizza Hut leadership to address this incident and discuss a resolution. I believe this is a correctable issue and hope the concerns outlined above are taken seriously.
muhammad rauf
Picked up my online order without checking. They had put pepperoni instead of pineapple on pizza. Store didn’t refund or correct their mistake. Store manager said it’s the customer’s responsibility to verify order before leaving the store.
… moreZainy Rauf
The manager made multiple mistakes with our order and then was rude to us. I’ve since heard many similar complaints about her, which makes it surprising that she is still in this position. I would strongly recommend choosing any other place but this one.
… moreElizabeth Moore
Jafa gave incredible customer service, this is my favorite Pizza Hut location. 10/10
… moreMichael March
JP excellent service. My melt was a good as it gets. Thanks alot. Long day. Delicious ending.
… morelucky unisha
When I called to order the receptionist didn’t take my order details. He was in hurry to end the call even though it was not rush hour. Food was good.
… moreAndrea Cantor
Tried to place an online delivery order tonight and the order would not go through after 5 tries. Called the store and spoke to Rose. They could not access the online coupons with the register, so she went above and beyond to make sure we could find a way to work around the glitch and still get exactly what we wanted for the same price. Delivery was very quick also. Thank you Rose (in Roswell) for going out of your way!
… moreVictor Ahadi
I order from this store daily. I order the exact same thing everyday, literally. Medium Pan Pizza pepperoni, extra pepperoni and Cinnamon sticks. Normally Jaffar takes my order and the service is great and the pizza comes out with a nice Golden Crust and arrives fast to my house. On the days I have to order and JP is there I order from the other store. This guy has a serious problem taking the orders down correctly. The last time I ordered when this JP character was there he took the wrong order, got the pizza delivered 50min later. Only for the pizza arrive and it was the wrong crust. I ordered a PAN, we always order PAN pizza…..I call back only to have JP tell me he made a mistake and he would send the right pizza back out. Ten minutes later he calls back and tells me I have to come pick up the pizza if I want it. This pizza is for my kids what if I hadn’t been next to my phone would the pizza simply never arrive…? This guy hang up the phone on my face. I call back thinking perhaps that too was an accident only for JP to hang up on me again! This guy is incredibly rude. Customer service, not sure how old this man is but his lack of customer service skills is apparent. If he doesn’t like his job then maybe he should do something else for a living. My wife had to calm me down because I had the mind set to drive to store and confront this man-child… the level is disrespect is incredibly.
… more