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Find your nearby Pizza Hut® at 9003 Richlands Hwy. in Richlands, NC. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Popular delivery, carry-out & dine-in chain known for pizza, wings & pasta, plus sides & desserts.
Address and Contact Information
Address: 9003 Richlands Hwy, Richlands, NC 28574
Phone: (910) 324-2688
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Order: Order online
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Reviews
LaJerria Love
I am officially done ordering from here. I have a long history of why. I will start with this story first, this was like the 4th time I get the same driver that’s an older woman call my phone and claim she can’t find my address.
It’s not a new address it has literally been here since the 2000s when it was built. She claims Google Maps doesn’t help her. I have never had anyone ever tell me they have a hard time finding my address. Nobody, not even my 60 plus year old mom when we first moved here she put it in Google Maps and found it quick.
It gets worse or should I say weirder. For a while when I would place an order under my name this stuff went on between 2024-2025. I would put please do not knock leave at the door. I always tip when I place my order online as well a few male drivers at the time would ignore my instructions leave at door and knock and not only that but blow up my phone calling and texting me, their at the door, and would linger and wait trying to get me to come to the door I never did.
It was so bad at one point I called the store and told them can you please have your driver leave my front porch I’ll grab the order when his gone. My boyfriend never had these weird encounters he would place an order use his name they leave it at the door no problems. I place an order when his at work and I’m home alone with our child same creepy stuff again lingering at the door calling my phone waiting to leave.
There was one occasion the driver on my ring camera footage sat in his car from the road and slowly left I cracked open the door to grab the food and I saw him stop again so I shut the door back. I stopped ordering from them for a while because of these weird situations but tonight was the last straw.
Never had issues with Dominos. So I’ll stick with them. They’re more pricy but at this point I don’t care I have NEVER had these issues with Dominos. I don’t recommend ordering from here. Between the weirdos who for some reason wouldn’t leave my door and this woman claiming she can’t find my apartment after repeatedly contacting me everytime she delivers I’ve had enough.
… moreIt’s not a new address it has literally been here since the 2000s when it was built. She claims Google Maps doesn’t help her. I have never had anyone ever tell me they have a hard time finding my address. Nobody, not even my 60 plus year old mom when we first moved here she put it in Google Maps and found it quick.
It gets worse or should I say weirder. For a while when I would place an order under my name this stuff went on between 2024-2025. I would put please do not knock leave at the door. I always tip when I place my order online as well a few male drivers at the time would ignore my instructions leave at door and knock and not only that but blow up my phone calling and texting me, their at the door, and would linger and wait trying to get me to come to the door I never did.
It was so bad at one point I called the store and told them can you please have your driver leave my front porch I’ll grab the order when his gone. My boyfriend never had these weird encounters he would place an order use his name they leave it at the door no problems. I place an order when his at work and I’m home alone with our child same creepy stuff again lingering at the door calling my phone waiting to leave.
There was one occasion the driver on my ring camera footage sat in his car from the road and slowly left I cracked open the door to grab the food and I saw him stop again so I shut the door back. I stopped ordering from them for a while because of these weird situations but tonight was the last straw.
Never had issues with Dominos. So I’ll stick with them. They’re more pricy but at this point I don’t care I have NEVER had these issues with Dominos. I don’t recommend ordering from here. Between the weirdos who for some reason wouldn’t leave my door and this woman claiming she can’t find my apartment after repeatedly contacting me everytime she delivers I’ve had enough.
Scott Preuett
Don’t think this is how a pizza is supposed to be delivered. They delivered anyway and didn’t care when I called complain
… moreJohn Manners
I ordered a small hand tossed cheese pizza with an order of 6 wings, crispy. It cost almost $30, they showed up an hour late so food was ice cold, wings were mush, and the pizza looked like a piece of cardboard with cheese on it. It was so thin I couldn’t even pick it up had to roll it up like a burrito. Worst $30 I’ve ever spent on food in my life. I will NEVER order from here again
… morepeggy rice
Typically I wouldn’t complain, nor would I leave a 1 star review if a company fixes their mistakes. However, tonight’s experience was different. I ordered 2 pizzas, 2 orders of different flavor wings. 1 pizza and 1 set of wings were right. The other 2 items I ordered were wrong. I called and I was greeted with hostility instead of a kindness. The manager insisted we were wrong on the flavoring. When 3 different people tried the wings and clearly both sets tasted the same. She insisted they were different flavors by the ‘coloring’. They both had the same orange color and tasted the exact same. But she was rude and we were wrong. When we picked up the fixed order, she still insinuated we were lying. We’ve ordered from the same store for once a week for over a year and we will no longer from there.
Edited to add: the left set of wings is the remake of the right flavor we had originally ordered. However, the 1st set of wings we received looked like the top set of wings in this picture. But we were wrong and the identical set of wings were different flavors
… moreEdited to add: the left set of wings is the remake of the right flavor we had originally ordered. However, the 1st set of wings we received looked like the top set of wings in this picture. But we were wrong and the identical set of wings were different flavors
Cherra Worth
I normally don’t complain but tonight was just ridiculous. I normally order here and pick it up and have no problem. But tonight I didn’t feel like it so I did a delivery order. I order my food at 7:42pm it said the delivery would be 30 to 45 mins which was okay. An hour goes by so I decide to call to check on my order, the lady first excuse was the driver took two orders, okay cool I can understand that but that still shouldn’t take that long when I live 10 mins away from them. Then she gets the manager on the phone his first excuse was the delivery driver was new and took to orders so he is probably having a hard time finding my address then he says I’ll call the driver and places me on hold. As he is calling the driver, I go outside to meet the driver at my driveway (I had cameras at my home). I tell him his boss is calling him, he answers his phone (on speaker big mistake) the manager isn’t really trying to do anything at all doesn’t even apologize for how late my order is. The food is not hot and it looks a mess. My order got delivery at 8:57pm basically 9pm. If my kids were not hungry, I probably would have just ask for a refund. Even though the service was bad, I still tipped the delivery driver because I’m not that kind of person to be rude or angry because I really don’t believe it was his fault I believe it’s his managers! I WILL NOT BE ORDERING HERE AGAIN!
… moreKatherine Snyder
Received a rotten salad via delivery, and on calling the store, we were told that our salad was made fresh. You could put your finger through the croutons, most of the lettuce was brown and squishy, and there was a clear smell of rotting food. Sorry, but no matter how much you insist it was fresh, a rotten bowl of food in front of me says you’re lying. We were ultimately sent a new salad, but the attitude of the store on the phone is a real problem.
… moreVanessa Camell
Terrible and My last time ordering wings. This is mild and hot…. one didn’t even have sauce. And they had an attitude about giving us sauce in a cup. Doesn’t even deserve 1 star
… moreAmber Carpenter
Awesome staff at the Richlands pizza hut, they aim to please so you have your order your way. Tried thier pasta with chicken and very good. Good size for single serving. My favorite pizza there is super supreme, pan and can only get it in large so the very accommodating lady suggested a hand tossed and could make that in a small. It was terrific did I mention on line special for pasta only $7.00. Go to pizza hut in Richlands for great service and cooked with care food.
… moreURKODIAK536? NOIMNOT
UPDATE: 04/27/2025:
NO CHANGE at this location, assume they’re all the same everywhere.
Went to pickup my order for “pan pizza”, extra pepperoni and mushrooms. As soon as I walked in, a young guy sitting down, on his phone, just looked at me and didn’t say a word.
A woman came out from back, I told her my name and she got my order out of the “warming” oven?
Got home, only few minutes away and found our pizza already ice cold.
The bead sticks wasn’t cut, we gad to tear them spart and it too was ice cold AND tough as cardboard with garlic and salt???
For nearly $30, we got a thin, ice cold pizza, not much pepperoni or mushrooms and ice cold “bread sticks” that’s like cardboard.
We DON’T learn the last time, been too long ago, I guess.
We remember pan pizzas USED TO BE thick and full of toppings and cheese…Not any more!
You DON’T get what you pay for at Pizza Hut. Better off going to Domino’s down the road.
Service with attitude…large pan pizza sure got thinner from what I remember, when they were served in a deep dish pizza pan. We got ours on a wooden spatula, not much flavor from what I remember.
… moreNO CHANGE at this location, assume they’re all the same everywhere.
Went to pickup my order for “pan pizza”, extra pepperoni and mushrooms. As soon as I walked in, a young guy sitting down, on his phone, just looked at me and didn’t say a word.
A woman came out from back, I told her my name and she got my order out of the “warming” oven?
Got home, only few minutes away and found our pizza already ice cold.
The bead sticks wasn’t cut, we gad to tear them spart and it too was ice cold AND tough as cardboard with garlic and salt???
For nearly $30, we got a thin, ice cold pizza, not much pepperoni or mushrooms and ice cold “bread sticks” that’s like cardboard.
We DON’T learn the last time, been too long ago, I guess.
We remember pan pizzas USED TO BE thick and full of toppings and cheese…Not any more!
You DON’T get what you pay for at Pizza Hut. Better off going to Domino’s down the road.
Service with attitude…large pan pizza sure got thinner from what I remember, when they were served in a deep dish pizza pan. We got ours on a wooden spatula, not much flavor from what I remember.
Emily Peralta
Ordered dinner at 530..Order came in 45min one pizza was wrong . I called they were sending me another. After 45 minutes I called to check she told me it would be right here. After a total of 1 1/2 hours the second pizza arrives cold as ice
… more