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Find your nearby Pizza Hut® at 14 Stafford Lakes Pkwy in Fredericksburg, VA. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Popular delivery, carry-out & dine-in chain known for pizza, wings & pasta, plus sides & desserts.
Hours
| Tuesday | 10:30 AM–10 PM |
| Wednesday | 10:30 AM–10 PM |
| Thursday | 10:30 AM–10 PM |
| Friday | 10:30 AM–11 PM |
| Saturday | 10:30 AM–11 PM |
| Sunday | 10:30 AM–10 PM |
| Monday | 10:30 AM–10 PM |
Address and Contact Information
Address: 14 Stafford Lakes Pkwy #202, Fredericksburg, VA 22406
Phone: (540) 737-9420
Order and Reservations
Order: Order online
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Last Updates
Reviews
Mindy Long
Pizza Hut’s New Special: Dry Meat-Dough-Cheese Surprise
I’m a regular at this Pizza Hut, so I thought I knew what to expect. This time, I ordered a large beef-and-sausage pizza with extra cheese and extra sauce. Sounds good, right?
What I got looked like a stop sign and tasted like a culinary desert. The “extra sauce” was more of a crime scene smear—just enough red to prove it once existed. The beef and sausage? Some slices had it, some didn’t—apparently, the toppings are now playing hide-and-seek.
I even brought it back to the store, and the worker told me, “Sorry, that’s the way it comes.” So there you have it—Pizza Hut’s latest creation: dry meat, dry dough, dry cheese, and 100% dry disappointment.
… moreI’m a regular at this Pizza Hut, so I thought I knew what to expect. This time, I ordered a large beef-and-sausage pizza with extra cheese and extra sauce. Sounds good, right?
What I got looked like a stop sign and tasted like a culinary desert. The “extra sauce” was more of a crime scene smear—just enough red to prove it once existed. The beef and sausage? Some slices had it, some didn’t—apparently, the toppings are now playing hide-and-seek.
I even brought it back to the store, and the worker told me, “Sorry, that’s the way it comes.” So there you have it—Pizza Hut’s latest creation: dry meat, dry dough, dry cheese, and 100% dry disappointment.
dawnandbo1
We ordered a pizza, breadsticks, and wings—only to see our delivery driver stalled at Wawa for a long time AFTER picking up our pizza. It seems as though he was picking up another order. We texted him to ask if our food will still be hot. No reply. Once received, all food was cold as expected. We called the store for them to rectify the problem, only to be told by the manager that it was not their problem. She said to bring it back up there and they would make new food while I waited even longer. I said fine but I wanted a refund on the delivery charge. She laughed and said no. So now she has me on hold for 20 minutes so far.
… moreMike Dyer
The manager Crystal was subpar. Our initial order of pizza had no cheese or no sauce. After complaining it was agreed that we could come get pizza to replace it. However Crystal decided to escalate the complaint to trespass. If you want decent pizza and customer service, do not go here.
… moreNicki Bands
I placed an online order for a large thin-crust pizza and was given a regular crust instead. Before driving back, I tried to call the store four times with no answer. I then drove back to the store to clarify, only to be told they were out of large thin crusts. Instead of offering a reasonable alternative right away, I had to suggest options myself. Eventually, they agreed to remake the order.
While waiting, I witnessed very concerning food safety practices. An employee named Cole, who was unpolished in his behavior, handled equipment and cleaning supplies barehanded, then immediately began preparing my pizza without gloves. When I questioned him, he admitted he was not wearing gloves. According to the Virginia Food Code, employees are not allowed to use bare hands when handling ready-to-eat foods such as pizza crusts and toppings — yet that is exactly what happened in front of me.
On top of that, McKenna tried to fabricate a story by saying they attempted to call me about the crust issue. I showed her my call log, which had no missed calls from them, but it clearly showed that I had made several unanswered calls to the store. That lack of honesty only made the situation worse.
As someone who is food service licensed, works with the health department, and runs a family restaurant, I take these violations seriously. In my restaurant, employees are required to wear gloves at all times when handling food and to constantly switch gloves to avoid cross-contamination. Failure to follow this standard results in a verbal warning, a written warning, and finally termination. That is the level of accountability I expect from any food establishment, and it is the standard Pizza Hut should uphold.
When I requested a refund, McKenna initially had an attitude and only became polite after I stated I would be reporting the issue. I was told I would receive a refund within 24 hours but had to specifically ask for a receipt as proof.
This was the most unpleasant experience I’ve ever had at this location. I have ordered from here many times, and until now they have always worn gloves and maintained proper standards. To make matters worse, this order was supposed to be dinner for my family during our movie night, and I ended up having to make other arrangements for food.
Overall, this experience was unacceptable:
• Wrong crust provided and no proactive solution offered.
• Employee preparing ready-to-eat food without gloves, in violation of the Virginia Food Code.
• Fabricated story about calling me, despite proof from my call log.
• Poor professionalism from staff, including an unpolished employee and another team member who only showed courtesy after I mentioned reporting them.
• A sharp decline compared to the safe and professional service I’ve consistently received at this location in the past.
• Corporate office and management need to review cameras and enforce food safety policies immediately.
I expect better from Pizza Hut—both in customer service and in consistently following proper food safety requirements.
… moreWhile waiting, I witnessed very concerning food safety practices. An employee named Cole, who was unpolished in his behavior, handled equipment and cleaning supplies barehanded, then immediately began preparing my pizza without gloves. When I questioned him, he admitted he was not wearing gloves. According to the Virginia Food Code, employees are not allowed to use bare hands when handling ready-to-eat foods such as pizza crusts and toppings — yet that is exactly what happened in front of me.
On top of that, McKenna tried to fabricate a story by saying they attempted to call me about the crust issue. I showed her my call log, which had no missed calls from them, but it clearly showed that I had made several unanswered calls to the store. That lack of honesty only made the situation worse.
As someone who is food service licensed, works with the health department, and runs a family restaurant, I take these violations seriously. In my restaurant, employees are required to wear gloves at all times when handling food and to constantly switch gloves to avoid cross-contamination. Failure to follow this standard results in a verbal warning, a written warning, and finally termination. That is the level of accountability I expect from any food establishment, and it is the standard Pizza Hut should uphold.
When I requested a refund, McKenna initially had an attitude and only became polite after I stated I would be reporting the issue. I was told I would receive a refund within 24 hours but had to specifically ask for a receipt as proof.
This was the most unpleasant experience I’ve ever had at this location. I have ordered from here many times, and until now they have always worn gloves and maintained proper standards. To make matters worse, this order was supposed to be dinner for my family during our movie night, and I ended up having to make other arrangements for food.
Overall, this experience was unacceptable:
• Wrong crust provided and no proactive solution offered.
• Employee preparing ready-to-eat food without gloves, in violation of the Virginia Food Code.
• Fabricated story about calling me, despite proof from my call log.
• Poor professionalism from staff, including an unpolished employee and another team member who only showed courtesy after I mentioned reporting them.
• A sharp decline compared to the safe and professional service I’ve consistently received at this location in the past.
• Corporate office and management need to review cameras and enforce food safety policies immediately.
I expect better from Pizza Hut—both in customer service and in consistently following proper food safety requirements.
F’burg Foodie
After having repeated bad experiences at a local (Walpole locatin in Stafford) Pizza Hut I had not been in several years, but seeing all the recent commercials for the Melt made me want to give this location a try.
I used their online system to place my order and drive a few mins to pick it up. The guy working the counter when I went in was very prompt, very friendly, and very helpful! He even asked if I needed sauce for my wings. He thanked me for being a customer – spot on, perfect service!
Upon getting home to eat, the wings were piping hot! The hot Buffalo sauce was actually rather spicy and flavorful too! The melt was decent, but wasn’t very hot and the shell was a little too crisp/hard, but the flavors were really good. It came with marinara for dipping and that tasted great too.
Overall, I was VERY IMPRESSED with this visit and I’ll definitely return!
… moreI used their online system to place my order and drive a few mins to pick it up. The guy working the counter when I went in was very prompt, very friendly, and very helpful! He even asked if I needed sauce for my wings. He thanked me for being a customer – spot on, perfect service!
Upon getting home to eat, the wings were piping hot! The hot Buffalo sauce was actually rather spicy and flavorful too! The melt was decent, but wasn’t very hot and the shell was a little too crisp/hard, but the flavors were really good. It came with marinara for dipping and that tasted great too.
Overall, I was VERY IMPRESSED with this visit and I’ll definitely return!
Chris Robinson
Ensure to check your pizza before leaving for pickup. Ordered a Tavern Pepperoni Duo extra cupped pepperoni, got home, and only one type of pepperoni was on there (not even double). Also severely overcooked. I got a half apology and almost didn’t get a refund until I pressed for a receipt… Use a different Pizza Hut
… moreCharles Wilkerson
The chick in the red yoga pants and black and white converse had a crappy attitude. She seemed bothered to be there. The rest of the crew seemed friendly. I swore food service workers weren’t allowed to wear that type of clothing. Looking at the reviews before leaving this one I see it’s an on going thing. Sounds like a management problem to me. I’ll never come to this location again. Hope your higher ups see this!
… moreReagan
Unfortunately I experienced some pretty rude customer service here. I placed an online order for in store pickup and when I was waiting inside for my food I had a huge urge to use the restroom quickly. I asked the lady upfront politely if I could please use the restroom. She said no. I then asked again politely “please I just need to use your restroom quickly. She responded and said “I said no, you can go over next door and use theirs”. I then asked why can’t I just use the restroom quickly. She then gave me a nonsense explanation. How do you know the customer doesn’t have a medical condition? I didn’t appreciate the rude attitude especially as a paying customer. I was not able to get the employees name but was able to get a photo. I won’t be coming back to this location.
… moreReigan Peterson
I don’t know what any of these people putting one star reviews are talking about. Carla our server was fantastic! She was respectful,funny,kind and very talkative compared to other servers I have met,she greeted us in with a smile and sat us down. For 2 drinks,2 salads and a large supreme deep dish pizza was only 35 dollars, as a bonus there was a drive thru if you would like to go theres a salad bar and you can eat inside where are other pizza hut you usually can’t.there wasn’t many people around but the few that were there were very quite which i understand because it was a gloomy day out. and the pizza was delicious it was nice hot like it had just came out of the oven and it was probably the best pizza I have ever had. I would definitely recommend this pizza hut !.
… moreLexi Lex
Diana was so rude!! I ordered for the wrong store, clearly I understood my mistake; I ordered on app which is cheaper which I offered to re order, one of the associates offered a free pizza, well when I accepted she came around going off on me like I was trying to steal from the store even though I offered to re order knowing initially it was my fault. I proceeded to let her know that I didn’t like the way she was speaking with me and she instead interrupted me to tell me 1 large pizza is 22.00 when I paid 9.99 on app which once again I said I would. Diana needs to go.
… more