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For over 40 years, Pizza Factory has been the heart of your hometown, embracing the essence of community, hard work, and family-friendly dining. Our hand-tossed pizzas, proudly declaring We Toss’em, They’re Awesome, are the essence of every one of our local pizzerias. Crafted with 100% real mozzarella and our signature sauce, each pizza is a flavorful masterpiece that stands as a testament to the hard work and attention to detail of our dedicated staff and owners. Is it the perfectly baked dough, the mouthwatering sauce, or the freshest toppings that make it so delightful? Join us at Pizza Factory and savor the hometown goodness that has defined us for decades!
Order-at-the-counter chain serving lots of specialty pies & other Italian basics.
Address and Contact Information
Address: 123 S Broad St, Medical Lake, WA 99022
Phone: (509) 299-9100
Website: https://medical-lake.pizzafactory.com/?utm_source=extnet&utm_medium=yext
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Order and Reservations
Order: Order online
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Medical Lake, WA | 123 S. Broad Street 99022, 509-299-9100
Pizza Factory has been the heart of hometowns like Medical Lake for over 40 years, embracing the essence of community, hard work, and family-friendly dining.
Pizza Factory Medical Lake – Facebook
. 74% recommend (53 Reviews) ; . $$ ; . Open now ; . 123 South Broad Street, Medical Lake, WA, United States, 99022 …
Menu – Pizza Factory
All Meat Pizza · Factory Special Pizza · Hawaiian Pizza · Awesome Combo Pizza · Grilled or BBQ Chicken Pizza · Western BBQ Chicken Pizza · Pesto Sun-Dried Tomato & …
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Reviews
Paul Rouse
Pizza Factory ML catered a very important event for me and it was a great experience every step of the way. From the first call, the team always called me back promptly and held every promise they made.
The delivery was on time and the order was perfect and everyone loved the pizza and twisted sticks. When you order pizza for a special event, it has better be good and Pizza Factory did not disappoint!
I brought a thank you card in and got to meet the owner as well and was even more impressed how humble he was and grateful that I trusted them for my event.
Will recommend and return my business to them for years.
… moreThe delivery was on time and the order was perfect and everyone loved the pizza and twisted sticks. When you order pizza for a special event, it has better be good and Pizza Factory did not disappoint!
I brought a thank you card in and got to meet the owner as well and was even more impressed how humble he was and grateful that I trusted them for my event.
Will recommend and return my business to them for years.
Marlee Herrbach
I understand that these are youngsters behind the counter majority of the time, but these guys and gals could really benefit from some plain and simple OPEN communication. I was one of 4 people waiting for their pick up orders. Watched my pizza come out, sit on the counter out of the oven for 10 mins. Then in the box, on the counter till i said okaaaaaay?? and asked the deliveryman if it was ready. Handed it to me and left. Total time waited..43 mins. I get that it was peak hours when I picked mine up but as a customer I really didn’t like having to just sit around and look dumb. When a pick up order gets put in its box, ready to go, shouldn’t they call that name out??? Or is it just me? Good pizza though… they just seemed very quiet and in their own worlds. No “welcome in”, or when I stand next to the counter no eye contact from the lady who directly handled my pizza. Or even asked “what are you waiting on?” Nothin’.
… moreOndarious The First
Stopped in during their buffet hoping to have a good salad, a piece of pizza or 2, and some soda. Staff was friendly enough. Some younger kids.
Soda machine had no ice. According to the girl, they simply hadn’t felt like filling it. Fountain soda w no ice is kind of a bummer.
Then i went for the salad bar. It was very neglected. Many of the toppings containers were empty, including CROUTONS. No croutons on a salad bar should constitute a healthy code violation or something lol. Most of the veggies were a little chewy rather than crunchy .
The pizza was pretty standard pizzaria pizza. Not bad. They only had one pizza out on the buffet though. when the lunch rush showed up and went for the buffet, they all had to fight over one piece of pizza, some bread sticks, and some dessert pizza. Some of them looked like fire fighters too. Those guys usually don’t eat lightly and sometimes they don’t have a lot of time for lunch.
Overall, it wasn’t gross or a terrible experience but was definitely disappointing.
… moreSoda machine had no ice. According to the girl, they simply hadn’t felt like filling it. Fountain soda w no ice is kind of a bummer.
Then i went for the salad bar. It was very neglected. Many of the toppings containers were empty, including CROUTONS. No croutons on a salad bar should constitute a healthy code violation or something lol. Most of the veggies were a little chewy rather than crunchy .
The pizza was pretty standard pizzaria pizza. Not bad. They only had one pizza out on the buffet though. when the lunch rush showed up and went for the buffet, they all had to fight over one piece of pizza, some bread sticks, and some dessert pizza. Some of them looked like fire fighters too. Those guys usually don’t eat lightly and sometimes they don’t have a lot of time for lunch.
Overall, it wasn’t gross or a terrible experience but was definitely disappointing.
Alex somo
Had high hopes for the chicken Alfredo literally the noodles tasted like dish soap. Something definitely wasn’t right. The bread was great though. Also, please don’t Blair absurd acid rock music in the lobby That kind of ruins the family vibe.
… moreJen B
Stopped in here for lunch with my Dad. I got the AYCE Salad Bar ($10) and my Dad had the Pizza Buffet, that also comes with the salad bar and includes a drink, for just $12.99. Really great deal.
The place was clean and my Dad said that the sauce on their pizzas was phenomenal.
… moreThe place was clean and my Dad said that the sauce on their pizzas was phenomenal.
Dale Haas
2/21 around 2pm in the afternoon. We ordered online and I arrived early. The young man was working his tail off and then a youth basketball team came in. He stayed calm and kept plugging away. Another person came in to help just as he was finishing taking the orders. Needless to say, our order got delayed. But, he kept looking over to me and was working so hard. He deserves a bonus. He is a special employee.
… moreSarah Troutt
Pizza forgotten and only started when we checked on it at the 50 minute mark. Wing order (ordered at the same time as the pizza) was placed in a to go container and left on the counter. When we checked on it, it was dumped onto a serving dish and some sauce quickly squirted on them which failed to coat 50% or more of the product. Wings were lukewarm.
Another set of wings was asked about after a 70 minute wait, it was started finally then served with the wrong sauce.
We were apparently delivered another tables parmesan bread then essentially blamed for her error. Bread delivered without marinara sauce.
My husband started paying more attention to the staff behind the counter and observed the bald male grabbing the ready to eat chicken with his bare hands to put into the bowl for saucing. Seeing as this is a health code violation, I’ll be making a separate report about that.
Another patron in our group had ordered a batch of buffalo wings, hers came out completely un-sauced.
Wing orders came out without dipping sauce and we had to ask specifically for them.
Two pitchers of IPA ordered, a younger male, believe he had a ponytail, brought them out half full with several inches of foam. When we informed him that needed to be corrected, his response was “this is only my second time serving alcohol, so…” we had to tell him he needed to pour off the foam and actually fill the pitchers with the beer that was paid for.”
The Coors was essentially flat.
With the beer, there weren’t enough glasses apparently, so one of the employees had to wash one up for someone in our group and it was delivered covered in fingerprints – clearly not clean.
Female was observed to get her hands dirty, soiled, or contaminated with something, went to the sink and quickly wet her hands, but did not wash with soap, then went back to handling food.
When we did receive our pizzas, they were poorly cut, meaning not all the way through the crust so we had to physically tear pieces apart in order to serve and eat which resulted in ripped pieces, toppings falling off and over handling of food from a variety of people in our group.
Pizzas came out without the spatula to help cut and serve.
My group had to ask for plates, only 3 were delivered for a table of 10 people. Had to ask again and they finally delivered some paper plates.
What’s worse, is that every time we needed to ask about our orders or a product we should have gotten in the first place, we were treated with irritability and frustration from the employees, as if WE were the ones in the wrong or doing something mean to them. It was unreal.
The only positive to this experience was that the pizza wasn’t undercooked and raw in the middle like our experience earlier this year.
For what was supposed to be an enjoyable evening with family for a birthday party resulted in our entire party leaving truly mad and never wanting to go back – my husband and I hadn’t been back since our terrible February experience, only went this time as it was chosen by the birthday girl not realizing it would be a horrible experience. Our large family used to frequent the pizza factory and always brought several hundred dollars to the business each time – unless something changes, we will NEVER be back or support this business going forward.
… moreAnother set of wings was asked about after a 70 minute wait, it was started finally then served with the wrong sauce.
We were apparently delivered another tables parmesan bread then essentially blamed for her error. Bread delivered without marinara sauce.
My husband started paying more attention to the staff behind the counter and observed the bald male grabbing the ready to eat chicken with his bare hands to put into the bowl for saucing. Seeing as this is a health code violation, I’ll be making a separate report about that.
Another patron in our group had ordered a batch of buffalo wings, hers came out completely un-sauced.
Wing orders came out without dipping sauce and we had to ask specifically for them.
Two pitchers of IPA ordered, a younger male, believe he had a ponytail, brought them out half full with several inches of foam. When we informed him that needed to be corrected, his response was “this is only my second time serving alcohol, so…” we had to tell him he needed to pour off the foam and actually fill the pitchers with the beer that was paid for.”
The Coors was essentially flat.
With the beer, there weren’t enough glasses apparently, so one of the employees had to wash one up for someone in our group and it was delivered covered in fingerprints – clearly not clean.
Female was observed to get her hands dirty, soiled, or contaminated with something, went to the sink and quickly wet her hands, but did not wash with soap, then went back to handling food.
When we did receive our pizzas, they were poorly cut, meaning not all the way through the crust so we had to physically tear pieces apart in order to serve and eat which resulted in ripped pieces, toppings falling off and over handling of food from a variety of people in our group.
Pizzas came out without the spatula to help cut and serve.
My group had to ask for plates, only 3 were delivered for a table of 10 people. Had to ask again and they finally delivered some paper plates.
What’s worse, is that every time we needed to ask about our orders or a product we should have gotten in the first place, we were treated with irritability and frustration from the employees, as if WE were the ones in the wrong or doing something mean to them. It was unreal.
The only positive to this experience was that the pizza wasn’t undercooked and raw in the middle like our experience earlier this year.
For what was supposed to be an enjoyable evening with family for a birthday party resulted in our entire party leaving truly mad and never wanting to go back – my husband and I hadn’t been back since our terrible February experience, only went this time as it was chosen by the birthday girl not realizing it would be a horrible experience. Our large family used to frequent the pizza factory and always brought several hundred dollars to the business each time – unless something changes, we will NEVER be back or support this business going forward.
Veracity Gutter And Roof Cleaning “VGRC,LLC” LLC
⭐️⭐️⭐️⭐️⭐️
THE ROOF NINJA & THE PINE NEEDLE WARRIOR APPROVED!
Stopped into Pizza Factory – Medical Lake for lunch, and wow — this spot hit harder than a roof blow-off after a storm!
We didn’t even get pizza this round (yeah, shocking ) — went straight for spaghetti and the best mozzarella sticks we’ve ever had. Crispy outside, cheesy heaven inside — The Pine Needle Warrior was speechless… and that never happens. ♀️
Food: unreal.
Service: fast & friendly.
Atmosphere: small-town perfection with real Medical Lake warmth.
It’s got that cozy, local feel where everyone’s smiling and you actually want to stay a while. We left full, happy, and already talking about round two.
From THE ROOF NINJA and Kc, THE PINE NEEDLE WARRIOR ♀️ — trust us, these folks nailed it.
WE FLAT LINE THE GUNK! ❤️ …but today, we flat-lined those mozzarella sticks.
… moreTHE ROOF NINJA & THE PINE NEEDLE WARRIOR APPROVED!
Stopped into Pizza Factory – Medical Lake for lunch, and wow — this spot hit harder than a roof blow-off after a storm!
We didn’t even get pizza this round (yeah, shocking ) — went straight for spaghetti and the best mozzarella sticks we’ve ever had. Crispy outside, cheesy heaven inside — The Pine Needle Warrior was speechless… and that never happens. ♀️
Food: unreal.
Service: fast & friendly.
Atmosphere: small-town perfection with real Medical Lake warmth.
It’s got that cozy, local feel where everyone’s smiling and you actually want to stay a while. We left full, happy, and already talking about round two.
From THE ROOF NINJA and Kc, THE PINE NEEDLE WARRIOR ♀️ — trust us, these folks nailed it.
WE FLAT LINE THE GUNK! ❤️ …but today, we flat-lined those mozzarella sticks.
nicole beam
They were so sweet! They let me order just 20 mins before they closed and I truly appreciated it as it was a very long day! The boys working were so kind and the foods always the best pizza!
… moreAaron Beaulieu
I have to give a quick shout out when one is due. I ordered my wife and kids some pizza and breadsticks for our anniversary while I’m currently away. We usually make our own or go out for pizza as our tradition.
I requested the pepperonis be in the shape of a heart on the pizza, but they went a step further and made the pizza into a heart shape. There was an additional bonus they threw in, which made my wife and kids happier. They liked the cheese flat breadsticks, twisted breadsticks, and pizza… I was jealous I couldn’t partake but the pictures looked good. Thank you pizza factory!
… moreI requested the pepperonis be in the shape of a heart on the pizza, but they went a step further and made the pizza into a heart shape. There was an additional bonus they threw in, which made my wife and kids happier. They liked the cheese flat breadsticks, twisted breadsticks, and pizza… I was jealous I couldn’t partake but the pictures looked good. Thank you pizza factory!