Address and Contact Information
Address: 121 W Main St, Elizabethville, PA 17023
Phone: (717) 905-2085
Website: https://www.facebook.com/pizzadelightelizabethville/
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Pizza Delight/Scoops at Pizza Delight | Elizabethville PA – Facebook
Online Menu of Pizza Delight Restaurant, Elizabethville … – Zmenu
Pizza Delight, 121 W Main St, Elizabethville, PA 17023, US
Reviews
They bring out our food, but my bacon cheeseburger had ham in it instead of bacon. When I asked them to fix the order, they didn’t fully remake the order. They kept the ham on instead of removing it and just added the bacon on. I am going to assume they were just under pressure.
Additionally they forgot about our fries and we had to ask them about the status of it. They finally bring them out over an hour after placing our order.
I hope our experience was one of those “once in a blue moon” experiences, as they do genuinely have good food and good service normally.
2nd… The menu they have is no longer current. All of the prices have changed. Which is ok. I have no problem paying a higher price as long as the product that I’m paying for isn’t below standard. I ordered a Steak cheesesteak with Mayo, lettuce tomato and onions. It came out just meat and cheese on a 5″ roll as a personal. Below standard! Do you have any idea how easy it is to make homemade croutons?? Cut some old bread into cubes, season and bake in the pizza oven. Easy peasy. I ordered a side salad that is lettuce tomato and cheese. The first one that I got had the core from the iceberg lettuce in my salad…below standard. The second one I was informed of no croutons…ok remind you how easy it is to make homemade croutons with old bread that they probably throw away anyway.
3rd ..the customer service is minimal. The only one that greeted me was the learner with a smile. Everyone else could care less. Which is totally below standard. When talking to wait staff about food being wrong, they talk to you with an attitude.
4th …the floor is dirty. I have been here for over an hour. I have not seen one table being clean or wiped off. I see the learner wrapping silverware while 3 other wait staff stand around. Unacceptable!! Below standard!!
Pizza Delight you need to step up your game! You want to change more for food and service. That’s fine. However do not slack on standards. Pizza Delight…..we expect you to DO BETTER!!!!
Response: A failed attempt at charging even more for this half ‘n’ half pizza than a pizza completely covered with the toppings.
Take 1: Half plain, other half ham, onions, and sausage. We asked them to remake it.
Take 2: The pizza isn’t remade. Instead, the sausage is switched out for mushrooms on the same pizza from before. Genius. So genius that I considered actually bumping the review up to 2 stars. The pizza tastes like sausage now from the juices that seeped in. Also the temperature had decreased quite a bit.
Take 3: The pizza is remade, and it tastes just fine, but one look at the picture should tell you everything you need to know.
Service review: No apologies, whatsoever. None. Nada. Zip. At any point. Even my mother had apologized when she asked for them to remake it the first time, I think because she felt bad. She is the one who deserves an apology, after this flat out ridiculous experience. The final pizza came out, and the waitress said nothing, practically running away. As she is walking away, I say “thank you,” and she says “yup.” I take one look at the pizza and realize why she was in such a hurry to get away. I think the person who made it started to get sick of us, which is why it was so sloppy. The mess of a pizza we had gotten feels like the equivalent of a barista spitting in a drink before serving it.
Disclaimer: Pizza Delight in Elizabethville is my absolute favorite local pizza shop. Even today, the final pizza tasted fine, but it was very sloppy. Never before have we had a problem like this one. In fact, in the years we have been coming here, never before have we had a problem, period. Let’s make this a one-time occurrence, thank you.