Pivot Bar and Balcony

  4.1 – 134 reviews   • Cocktail bar

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Pivot Bar and Balcony 46204

Hours

Monday4–11 PM
Tuesday4–11 PM
Wednesday4–11 PM
Thursday4–11 PM
Friday4 PM–12 AM
Saturday4 PM–12 AM
Sunday4–11 PM

Address and Contact Information

Address: 130 S Pennsylvania St, Indianapolis, IN 46204

Phone: (317) 762-9000

Website: https://www.hyatt.com/en-US/hotel/indiana/hyatt-place-indianapolis-downtown/indzi/dining

Menu Photos

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Reviews

Tavetta Patterson
The service provided by Jacob was both amazing and admirable. The receipt reads, “Jacob.” However, I saw a bracelet that reads, “Jake.” The calm under pressure displayed by Jake maintained a positive atmosphere. The restaurant experienced increased foot traffic due to The Queens Concert June 1, 2025. Then the computer system shut down. In the midst of it all Jake went above and beyond to provide excellent customer service. The food was excellent and the atmosphere was electric. It was the Sunday following the Saturday that the Indiana Pacers won the Eastern Conference Championship. If you are in the downtown Indianapolis, Indiana area this restaurant is a great choice! It is where great food and great people meet to maintain a great atmosphere.
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S D
If you’re looking for a laid-back yet elevated experience in the heart of the city, this rooftop bar inside the Hyatt is a must-visit. Offering a solid selection of cocktails, wine, and beer, along with a menu of light fare, it’s the perfect place to unwind or kick off your evening. The prices are surprisingly fair for a rooftop venue, and the friendly, attentive service adds to the welcoming atmosphere.

What truly sets this spot apart is the view—absolutely unbeatable. Overlooking Gainbridge Fieldhouse, it’s an ideal vantage point whether you’re in town for a game, a concert, or just soaking in the city vibes. It’s also a prime location for people-watching, with a clear view of the bustling streets below.

Whether you’re a local looking for a new favorite hangout or a visitor wanting to take in the sights with a drink in hand, this rooftop bar delivers on all fronts. Highly recommended!
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Daniel Sean
A great rooftop bar located in the Hyatt House in downtown Indianapolis. The staff was very welcoming & friendly. I tried the grilled chicken caesar salad and the ingredients were fresh. Great view of the Gainbridge Fieldhouse.
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Lorraine P
Nice place, beautiful outdoor roof-top-like patio. Terrific bar tender! Food was great . Tried the nacho and Caesar salad topped with a delicious piece of tasty salmon. The only reason I didn’t give the food 5 stars is because the salad was described as “grilled Romain” on the menu…hopefully I didn’t read it wrong. In any event, the salad was good. Cocktails great!
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Marquese Martin-Hayes
Its a rooftop in indy. So not many to choose from, however there are a few things I’d consider.

Seems like the kitchen is used to more of hotel service not so much a restaurant kitchen. Had an experience where i was waiting a lot longer than I predicted.. 1.5hr experience.

Drinks are solid, cocktails are a little on the sweet side but again… It’s outsiiiiddeeee.

Servers aren’t terrible, their kind but the service is not fast. Overall just an experience i was hype about and it started to fall down hill.

I think if you just want a pretty spot. Here is the place. But if you want good food (across the board) and more of a restaurant experience. Then not really the spot.

Beautiful though.
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Ric Bussey
After two years of frequent stays at the Hyatt House Downtown Indy, I’ll admit the menu at Pivot Bar + Balcony has started to feel… let’s say familiar. But there’s one reason—two nights a week—that I always look forward to dinner here: Angel.

And let me be clear: that’s not just her name, it’s her culinary identity.

Angel is, hands down, the heart and soul of the kitchen on Wednesday and Thursday nights. She doesn’t just make food—she crafts experiences. She’ll ask what flavors I’m into, what I’m craving, and then—like some kind of kitchen wizard—she creates something custom, delicious, and totally within the limits of their in-house ingredients. It’s like a choose-your-own-adventure meal… but every path leads to “WOW.”

Beyond her talent, Angel has that rare kind of warmth that makes you feel like a guest in her home rather than a hotel bar. She regularly steps out of the kitchen to check in, always with a bright smile and genuine care for how you’re enjoying your meal.

So if you’re staying at the Hyatt House and find yourself hungry on a Wednesday or Thursday, do yourself a favor—ask for Angel. Your taste buds will thank you. Probably your soul, too.
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Nick McLay
Two stars for the rooftop bar. Cool location. Too bad the employees (or lack thereof) ruin it. For this large facility, I saw three employees out front. Not enough for the amount of work to be done. The three who were there had poor attitudes and made certain people feel unwelcome through totally ignoring them. We watched at least 3 parties give up and leave for this.

We arrived and took seats on the balcony. I saw people being served out there so I “assumed” the wait staff would be around shortly. No…. After waiting for 15 mins or so and trying to flag down an employee, I went to the bar and asked if I should order there. I was told yes, order here. I further asked why some people were being served and some were not. I didn’t ask to be snarky. I asked so I could understand how the place works. All I got was a dirty look. I ordered a Long Island Iced Tea. The waitress set to pretending to make my drink but she obviously had no idea what she was doing, at all. In Indiana, it is illegal to act as bartender without license, so I found this strange. The Iced tea was totally wrong and I asked her if there was actually a bartender who could remake my drink. She asked a young man to remake my drink to which he stated, “In a bit”. Eventually, my drink came out and was OK. Over-priced for the lack of quality but passable.

We wanted to order food but the terrible service and lack of employees told us it was time to leave. We went down the block and found a great place that was worth the money and the price.

Overall, my wife and I really loved the hotel despite the shortcomings but this place is not worth another look until they can get people hired and trained.
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Erik Kenton
It was good food. Kinda funny but NOT the servers had a argument of who’s table was who’s.. IN FRONT OF CUSTOMERS. I personally felt like leaving. #RESPECT PLEASE..
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Clarence Hudson
Wonderful service, food, and drinks. Intuitive and custom drinks for gencon!
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