
Address and Contact Information
Address: 1024 E Cedar Creek Pkwy, Seven Points, TX 75143
Phone: (903) 432-2233
Menu Photos
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Related Web Results
Pit Stop Cafe | Seven Points TX – Facebook
Pit Stop Cafe, 1024 E Cedar Creek Pkwy, Kemp, TX 75143, US
Pit Stop Cafe | Seven Points TX – Facebook
Reviews
Not only did we get burgers but enchiladas as well, the food was amazing.
I’d advise anybody out on the water to go check it out.
I will be back!!!
I don’t often order delivery, but I haven’t been feeling well and decided to place a DoorDash order from Pit Stop Cafe, which we have used in the past without issue for simple items like burgers and chicken tenders. Unfortunately, today’s experience was far from our usual standard.
Our order included chicken tenders with mashed potatoes for me, a burger for my daughter, and a queso and chips to share. Delivery through DoorDash was prompt and without issue. However, upon opening my container, I was immediately disappointed.
The chicken tenders were noticeably inconsistent in size. While the dish is usually large enough for me to stretch into two meals, two of the four tenders were significantly smaller—primarily breading with little to no meat. More concerning was the taste. The breading had an unusual mix of textures and flavors, almost as if two different coatings had been used (standard breading and cornmeal), and the tenders had a distinct sour, off-putting flavor reminiscent of spoiled eggs.
The mashed potatoes were also unappetizing. They had turned grey, which is typically an indicator that they had been sitting out for an extended period. The texture and appearance suggested they had been held warm for far too long.
I called the restaurant in hopes of resolving the issue. I spoke with Kayla, who identified herself as the manager. From the start of the call, it was clear she was reluctant to engage. As I calmly and politely explained my concerns, she responded defensively, insisting that the discoloration in the potatoes was due to seasoning and that the chicken tenders were “normal.” When I requested a refund, I was told the only way to receive one would be to physically return the food within the hour. We live across the lake, so it’s a 20 min trek, also why we had it delivered. There was an overall tone as if what i was saying, wasnt true.
Given that I was unwell and already trying to prepare something else to eat, returning the food in person was not a reasonable option. After ending the call, I decided to try the queso and chips, only to discover that the container was filled with soggy chips already mixed in—making it equally inedible.
While I understand that mistakes happen, the handling of this situation—both in terms of food quality and customer service—was disappointing. I hope this feedback is taken seriously so that future experiences for other customers can be improved. See for yourselves. -$49 loss