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Address and Contact Information
Address: 300 Merrimack St, Methuen, MA 01844
Phone: (978) 686-1872
Website: http://www.pirosbakery.com/
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Piro’s Bakery | Bakery | Pizza | Bread | Pastries | Cakes, Pies …
Piro’s Bakery – Methuen, MA.
Piro’s Bakery | Methuen MA – Facebook
All bread, cannolis and pastries will be first come first serve on those two days. *Please place your orders as soon as you can so we can plan for the busy days …
Piro’s Pizza Plus – Methuen
Piro’s Bakery – Methuen, MA. … The pizza is ready when the cheese is melted. Mon – Sat: 7am – 7pm. Sun: 7am – 6pm. Facebook. 300 Merrimack Street, Methuen, MA …
Reviews
Richard J Maggio
It’s as old school as it gets.
There used to be a classic Italian Bakery in every town in Eastern Massachusetts
Many have sold out and now arpatments or a Starbucks or similar.
Not Piros.
Classic Fresh Italian Breads.
Hand made and decorated cakes for every occasion.
Classic Italian Pastry Cannoli hand filled, Eclairs, cookies, etc.
And to top it off beach style sicilan Pizza, Cutlets, Eggplat , and Italian Specialty meals right next door in the same building Piros Pizza Plus.
… moreThere used to be a classic Italian Bakery in every town in Eastern Massachusetts
Many have sold out and now arpatments or a Starbucks or similar.
Not Piros.
Classic Fresh Italian Breads.
Hand made and decorated cakes for every occasion.
Classic Italian Pastry Cannoli hand filled, Eclairs, cookies, etc.
And to top it off beach style sicilan Pizza, Cutlets, Eggplat , and Italian Specialty meals right next door in the same building Piros Pizza Plus.
DjSt0rY
Do great work with Birthday cakes and Birthday cupcakes too
… moreKate Lamanna-Chavous
A Disappointing Experience with Piro’s Bakery – Poor Service and No Accountability
I rarely leave reviews, but my recent experience with Piro’s Bakery was so disappointing that I feel compelled to share. I placed a cake order for a holiday celebration and expected a smooth and professional transaction. What I received was the exact opposite.
Upon arrival, I was told my order was lost. Then, suddenly, it was found—only for me to be handed the wrong cakes, one of which was clearly old. The writing was barely visible, the decorations were bleeding, and the overall presentation was completely unacceptable. When I voiced my concerns to the staff, I was told there was nothing they could do because it was Easter weekend. I asked to speak with a manager and was informed “no manager was on duty”—on one of the busiest weekends of the year.
To resolve the issue, I was told I needed to bring back the incorrect cakes in order to receive the correct ones. Not only is that inconvenient, but it also raised a serious question about food safety. If cakes are returned, are they just being resold to other customers?
When I returned to the bakery, I was again told there was no manager available. However, to my surprise, another staff member placed an internal call and—suddenly—the manager was located in the back of the store the entire time. When she finally came out, her response to my concerns was: “Well, you have the correct cakes now. Have a great weekend.” No apology. No ownership. No attempt at meaningful resolution. It was clear she just wanted me to go away.
After I called her back and demanded a refund, she implied I was at fault because I had “gotten an extra cake” and continued to cite how busy the bakery was due to the holiday. I reminded her that if a business cannot manage the volume of orders, it is their responsibility to limit orders—not penalize customers with poor service. My time is valuable too, and I intentionally hired a bakery to alleviate the stress of a busy holiday.
In the end, I did receive a refund—but not without being told to leave the property. What was most baffling was the manager’s attitude. She acted like she was the one being wronged, when in reality, I was the paying customer simply asking for what I ordered.
Mistakes happen. But how a business handles them speaks volumes. At no point did anyone at Piro’s take responsibility or try to make things right in a respectful or professional manner. Blaming the customer and hiding behind the excuse of being “busy” is unacceptable.
I will not be returning—and I sincerely hope they rethink how they treat their customers moving forward. It is the lying, victimization, and lack of professionalism that will keep me from returning.
… moreI rarely leave reviews, but my recent experience with Piro’s Bakery was so disappointing that I feel compelled to share. I placed a cake order for a holiday celebration and expected a smooth and professional transaction. What I received was the exact opposite.
Upon arrival, I was told my order was lost. Then, suddenly, it was found—only for me to be handed the wrong cakes, one of which was clearly old. The writing was barely visible, the decorations were bleeding, and the overall presentation was completely unacceptable. When I voiced my concerns to the staff, I was told there was nothing they could do because it was Easter weekend. I asked to speak with a manager and was informed “no manager was on duty”—on one of the busiest weekends of the year.
To resolve the issue, I was told I needed to bring back the incorrect cakes in order to receive the correct ones. Not only is that inconvenient, but it also raised a serious question about food safety. If cakes are returned, are they just being resold to other customers?
When I returned to the bakery, I was again told there was no manager available. However, to my surprise, another staff member placed an internal call and—suddenly—the manager was located in the back of the store the entire time. When she finally came out, her response to my concerns was: “Well, you have the correct cakes now. Have a great weekend.” No apology. No ownership. No attempt at meaningful resolution. It was clear she just wanted me to go away.
After I called her back and demanded a refund, she implied I was at fault because I had “gotten an extra cake” and continued to cite how busy the bakery was due to the holiday. I reminded her that if a business cannot manage the volume of orders, it is their responsibility to limit orders—not penalize customers with poor service. My time is valuable too, and I intentionally hired a bakery to alleviate the stress of a busy holiday.
In the end, I did receive a refund—but not without being told to leave the property. What was most baffling was the manager’s attitude. She acted like she was the one being wronged, when in reality, I was the paying customer simply asking for what I ordered.
Mistakes happen. But how a business handles them speaks volumes. At no point did anyone at Piro’s take responsibility or try to make things right in a respectful or professional manner. Blaming the customer and hiding behind the excuse of being “busy” is unacceptable.
I will not be returning—and I sincerely hope they rethink how they treat their customers moving forward. It is the lying, victimization, and lack of professionalism that will keep me from returning.
Wade Young
Stopped in to buy a plate of Italian cookies because I’ve heard good things. Walked in the front door and was overwhelmed by the delicious smells and sites. Cakes, cookies, pies, cupcakes, fresh breads…it all looked amazing. Bought several items and all of them were good. Will totally be back.
What kept it from being a full 5 stars was the price. The Italian cookies seemed a bit overpriced to me. But other than that everything was great. I don’t mind paying more for quality but I was sticker shocked for sure at the register.
… moreWhat kept it from being a full 5 stars was the price. The Italian cookies seemed a bit overpriced to me. But other than that everything was great. I don’t mind paying more for quality but I was sticker shocked for sure at the register.
Katie Mattaini
We ordered a cake here for my son’s birthday since he wanted a dragon on the cake. They did an amazing job with the decoration, and the cake was delicious!! Very moist.
… moreChristine Garofalo
Ordered a Batman cake and thought we would get a simple Batman design like other places. Nope! We got this absolutely amazing Gotham city with the bat signal. Nothing simple about this but the price. $42 very well spent
… moreSteve Chen
Their Italian cookies are great! Just remember don’t eat too much. It’s all calories…
Cannoli is better when it’s small. It’s the perfect amount of cream. The photo is their big cannolis.
That pie seems to be Ricardo pie. It’s filling is cheese. Tastes very good!
… moreCannoli is better when it’s small. It’s the perfect amount of cream. The photo is their big cannolis.
That pie seems to be Ricardo pie. It’s filling is cheese. Tastes very good!
Shannon Upham
Called in a couple days in advance. Asked for a blue bake with chris written on it but asked to keep putting “s” until they ran out of room. They made a beautiful cake and it exceeded my expectations. Cake was good and my boyfriend had a good laugh. Great bakery!
… moreGreg Alexandropoulos
This place rocks. Apple Cream is my thing. I also enjoyed the strawberry and chocolate cakes. They made an apple pie into an apple cream pie on-demand. Really kind of them. I recommend.
… moreM J
The staff is very nice. We love their strawberry shortcake cake and appreciate that they have an 8 inch version of it in stock for same day pickup. I only give it a 4 stars bc it would be nice if they had some gluten free options so that I could get stuff for my gluten free family members in one place. But I understand that isn’t their specialty. They have their talents and make the desserts they are good at. Also, would be nice to order online!
… more