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Address and Contact Information
Address: 5236 W Flagler St, Coral Gables, FL 33134
Phone: (305) 448-7843
Website: https://pinocho-bakery.com/
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Order and Reservations
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Reviews
Alex R.
I quite often visit this bakery to grab some coffee and sometimes to buy some buñuelos to take them to some friends. I was used to find there nice ladies who were eager to serve you and recommend the different things available. Yesterday I was there and, to my surprise, I was received by a lady who the whole time was showing me rolling eyes and not a very nice face. After paying I left the place with some bitter feeling. Then today I was checking a couple of yesterday´s receipts at home and saw that I was charged $3.50 more by her (in the receipt it says ‘Cashier: Airen’) for three cake portions (I bought and was given two, and by the way, there was so much sugar in them that I have to throw them).
Prices in this bakery are going high really fast -like everywhere- and if, on top of that, the employee who is dealing with clients is showing clearly that she is not happy with her job or serving people, is time for the manager to check the situation.
… morePrices in this bakery are going high really fast -like everywhere- and if, on top of that, the employee who is dealing with clients is showing clearly that she is not happy with her job or serving people, is time for the manager to check the situation.
Milton Pena
Absolutely terrible service here. Have come here since I was a little boy for 20+ years and it’s incredible how awful it’s gotten. Last time I went I asked for a simple hot dog and waited 20 minutes in there just for the lady to give me a hamburger. When I told her it was supposed to be a hot dog but I needed to take the burger because I was in a rush, she expected me to pay the difference for HER mistake. This morning I go back to grab breakfast for my family and while ordering, the waitress (not sure her name) is giving me all sorts of faces and rolling her eyes at me. Very unprofessional and should go work in a dark corner away from the world because she clearly is not built for customer service. Then when I open up our “Cuban Sandwiches” it was essentially two pieces of bread with nothing but 7 pounds of mayonnaise and the thinnest slice of ham one has ever laid their eyes upon. Wouldn’t recommend this place to my worst enemy. Fire the whole staff except the nice lady who works the register on the weekdays, she’s awesome.
… moreNick
Come here everyday and the coffee is the best in Miami! The girls that work there are awesome.
… moreSunflower
Delish hamburger we are always there. The food is delicious and served with a smile. Very clean and the cakes are beautiful.
… moreMari Conceicao
Infested with all kinds of flies and other insects . If you are eating in , stare-foam .
Never again .
… moreNever again .
Miguel Lemus
This bakery is great! The service is top-notch, with friendly staff who genuinely care about making your visit enjoyable.The staff goes above and beyond to assist customers, ensuring everyone leaves with a smile and a full belly. This is the place to go to if you want to try some tasty cuban pastries in Miami. Highly recommend!
… moreJenny Hyde
I have been coming to this bakery ever since I was a little girl. Always brings me back childhood memories ,they recently renovated it, and it looks beautiful. The only complaint I have is they changed the way of making the pizza pastel. But besides that everything always great and the cakes always taste fresh.
… moreNaleon Tugriega
I can say that it is the best bakery store I have visited in years. They have excellent products , and his employees have more than 5 stars in customer service, something that we hardly see in the field of service, but Pinocchio exceeded my expectations. Thank you for your great service and quality. I recommend it %
… moreStatewide Process
I have been coming to this bakery for years however it appears that they sold it since there are different employees working here. This morning i bought a box of mixed pastries the meat pastel was not the same the meat had no taste and was extremely dry also very little meat for what they charge looks like I will need to find a new bakery
… moreDee Jay
Today I went in the morning to eat a medìa noche sandwich (midnight sandwich) cooked with a hot Milk and coffee for breakfast. I eat there and the lady didn’t charge me until I was done eating and she don’t tell me the price before eating and all of the sudden the one who attended me decide to over charge like 7 bucks for a small sandwich that didn’t even full me and the milk and coffee was too hot that nearly burn my tongue.for I order a breakfast subway sandwich and better deal than that. I know don’t if any of you customer overpaid like me or they charge like that with everybody, and on top of that the black hair Hispanic lady that attended me and charge has little to no customer service skills. I wouldn’t recommend anybody to come to this place if either you know Spanish or you have to speak Spanish there kind. The reason why I say that is because I know how to speak Spanish professionally, but I don’t speak there kind of Cuban Spanish! The sad part is I use to go there alot when I was a kid to eat a pastel or eat breakfast there as my childhood memories and I they never over charge me like that with better treatment than that, that’s why I rate it a one star because of the good times I went there.if not I rate this place a zero.
… more