Pick Up Stix Fresh Asian Flavors

  4.0 – 221 reviews   • Chinese restaurant

Social Profile:

Pick Up Stix is a chain of Fast Casual Chinese Food restaurants located throughout Southern California. They are known for their House Special Chicken, Cream Cheese Wontons and Asia Fit Menu which includes over a dozen items under 400 calories per serving. Visit Pick Up Stix in Tustin today!

Counter-serve chain for Americanized Asian dishes prepared in an open kitchen.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Pick Up Stix Fresh Asian Flavors 92782

Hours

Friday11 AM–9 PM
Saturday11 AM–9 PM
Sunday11 AM–8:30 PM
Monday11 AM–8:30 PM
Tuesday11 AM–8:30 PM
Wednesday11 AM–8:30 PM
Thursday11 AM–9 PM

Address and Contact Information

Address: 13289 Jamboree Rd, Tustin, CA 92782

Phone: (714) 573-0992

Website: https://www.pickupstix.com/restaurant/tustin-ca/13289-jamboree-road

Menu Photos

Order and Reservations

Order: Order online

pickupstix.com

Photo Gallery

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Reviews

Kultej Sawhney
The food at this Pick Up Stix location is excellent. The kids were able to eat without a problem… They don’t eat spicy food. The lady at the counter was helpful and friendly. The prices are reasonable, we’ll be coming back.
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Desiree D
*****Update on my original review. Written on 12/20/25*****

We got a full refund after receiving a call from James with Pickup Stix. He was very kind, patient and gave us some entrees to give their other locations another chance. I’m happy about this and he went above and beyond, calling me on Saturday during the Holidays to rectify the situation.

We are excited to try other locations and continue to be customers with one of the best fast, casual Chinese restaurants ever

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*****Update on my original review on 11/30/25*****

I also sent their corporate office the review below and it is now 12/05/25. No receipt of them receiving my email and no word back in a week. I used their website portal.

Additionally, tonight, at 5:50pm my husband wanted to order pickupstix from their app and we did and it was crazy.

All of our food was bitter, he commented on it as he was eating before me. I then took one bite of broccoli and it tasted chemically bitter, like pesticide and I spat it out immediately. I didn’t even bite into much of it and my mouth and throat got numb!!!!!

This was really scary, my husband didn’t notice as much I think because he tends to eat very spicy. And I think I got an extra contaminated broccoli :/

But this was very wrong. I tried to call to tell them something was very wrong, as all our food was contaminated with this bitter chemical taste, but the woman who answered the phone at 6:15pm tonight was hasty/unintelligible AND I was immediately put on hold for over 10 minutes. I didn’t have a chance to even say anything. So I gave up.

Really scary. I have never tasted anything so horrible in my life.

My husband contacted them through their portal for a refund and I will let him handle this from here on out.

Ridiculous.

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Original review written on 11/30/25

On November 26th, Wednesday at 5pm I went to this location and stood at the register, ignored by the two cooks and the woman packing food.

After about 5 minutes a male manager came out and was pretty careless and rude, only to be told that we would have to wait 30 minutes for dining in because they were busy doing to go orders. Before we even answered, he was starting to walk away. So incredibly rude.

I love pickup Stix and have been going for over 20 years in many locations.

This is backwards. Diners should not be punished for wanting to eat fresh food in the restaurant.

Additionally, this location makes their tofu dish horribly. I’ve ordered it twice and both times the tofu batter was soggy, not even thoroughly cooked — not edible.

In addition, their wonton soup I ordered was flavorless, skimpy and the wontons were not properly made and fell apart. This is usually one of their best dishes in all of the other locations I’ve been to.

I’ve been to many other locations between California and Nevada for over 20 years and they were always top notch. But this place has the worst customer service and the food is not guaranteed to be very good.

We are regulars, and we won’t ever be going again.
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Bryan S
Great food! Service here is nice and quick never had any issues here. Employee’s are always on top of it and truly recommend eating here!
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Nayeli
House tofu with extra sauce and brown rice… most perfect dish.

Update:
I really appreciate that they disclose the use of chicken stock and fish sauce on vegetarian dishes.

Still house tofu is my top favorite!
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Elizabeth Allen
Was basically refused service yesterday because the manager was too busy freaking out over a $300 catering order. Basically saying that me and the other people in line would not get to eat or have their orders taken for over 30 minutes as the catering order was their priority. This manager has always been rude but this took it to a whole new level. Will not return
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Love Life
The food isn’t great imo. We did an online order for pickup. Got home and was so hungry but damn, the food was not good. No flavor. No soul. First and last for me.
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James Jones
This place was pretty good. I tried their hot honey chicken and found it to be quite enjoyable. Kind of tangy and spicy at the same time. Also, no one was here so my order was quick.
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Arshia Danesh
The orange chicken chow mein was drenched in soy sauce as shown in the pictures I took, the kids didn’t like it cause it was too sweet cause of all the soy. I will not be coming here anymore, I’ve learned my lesson to only eat Chinese food at authentic chinese restaurants.
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Ciara Dortch
I love pick up Stix especially the wontons lol.
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Zeine Charabati
I’m not sure whether to give it a 2 stars or 3. I know it’s a fast food place so I’m not expecting much but the quality used to be better.
There’s just too much sugar in all the meals now and it’s expensive for what you’re getting. I can get a much healthier meal for this price. $75 for 4 of us. That’s not really fast food price.
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