
Hours
| Thursday | 11 AM–9 PM |
| Friday | 11 AM–10 PM |
| Saturday | 11 AM–10 PM |
| Sunday | 11 AM–8 PM |
| Monday | 11 AM–9 PM |
| Tuesday | 11 AM–9 PM |
| Wednesday | 11 AM–9 PM |
Address and Contact Information
Address: 5224 S State Hwy 360 #240, Grand Prairie, TX 75052
Phone: (214) 444-5545
Website: http://phoduc.com/
Menu Photos
Order and Reservations
Reservations: spotapps.co
Order: Order online
Photo Gallery
Related Web Results
Pho Duc: Authentic Vietnamese Restaurant in Grand Prairie
Pho Duc Delivery Menu | 5224 S State Hwy 360 Grand Prairie
Pho Duc | Grand Prairie TX – Facebook
Reviews
I will say that the customer service is really good.
We ordered the salt and pepper shrimp, which came out pretty lukewarm and didn’t have any sauce accompanying the dish. The staff was pretty nice and bringing out what they have after we requested something to eat it with. I do wish the dish was hot and not on the warm cold side. It would’ve made it a seven out of 10 for me.
I ordered the chicken pho with dark meat, and although the broth was OK, I definitely had some complaints. The pho came out lukewarm as well and wasn’t piping hot as I normally like. I typically order pho with dark meat however, the meat that was served was aesthetically, not pleasing, and honestly looks like a wild chicken butchered and added to my bowl. This was beyond dark meat, pretty veiny, really dark purple pieces of meat, pieces of boiled chicken skin, and I was completely turned off. My friend did ask on my behalf for a side of white meat to replace the dark meat I kept taking out of my bowl, which was nice of them to do.
My friend ordered an oxtail pho and she enjoyed it for the most part, but also was a little bit turned off by the meat and how veiny it was. Not all pieces were like that to be fair. She also did get a charge for extra oxtail that she didn’t ask for. The lady that originally took our order was no longer in the restaurant by the time we paid so we told another staff member and he ended up bringing out cash instead of refunding the money on the card. Because my friend had experience working in food, she believes he probably took out money from his own tip to do so and we’ve really feel bad for that.
My friend also made it a point to ask if they had specifically Ocean Spray cranberry juice, and the waitress assured her that they serve that however when it was brought out, it didn’t taste anything like she requested. Again, she has experience in the food industry and knows what she’s talking about so it was a little disappointing that the waitress wasn’t a little bit more forthcoming.
I would give this place a try again because our food wasn’t terrible, but I wouldn’t make my way all the way from Dallas to Grand Prairie to do so in all fairness. I did like the customer service though and thought they were pretty kind. If you’re in the area, I would still try this out and I love the abundance of dessert, places nearby in the area or even bubble tea places to make us a nice foodie experience.
What really stood out was how attentive he was without being overbearing. He checked in at just the right times, made sure our food came out exactly how we wanted it, and handled everything with a calm and professional attitude. You can tell he truly cares about giving customers a great experience, not just doing his job.
It’s rare to come across customer service that feels this genuine. Eric’s positive attitude and attention to detail really elevated our meal and made us want to come back. Pho Six is lucky to have someone like him on their team. If you’re dining here, I hope you’re lucky enough to have Eric as your server—he truly makes the experience better.