Address and Contact Information
Address: 1910 Quaker Ave #106, Lubbock, TX 79407
Phone: (806) 407-5585
Website: https://www.phodistrict1.com/
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Reservations: skiplinow.com
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Pho District 1 – Lubbock, TX
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Reviews
The pho was rich, aromatic, and deeply satisfying—exactly what you want on a cold day or after a long one. What really stood out was how accommodating they were with customization. Every request was met with ease, and the end result was a bowl that felt thoughtfully made, not rushed or generic.
Service was friendly, the place was packed (always a good sign), and the food spoke for itself. If you’re craving legit pho and flavorful Vietnamese comfort food, this spot is absolutely worth the stop—and honestly, it’s a standout for the area.
I first recalled that the owner constantly inquired about the customer experience during the 2023-2024 period; not recently but spamming with uneven service.
One more point that I want to add here is that they are saving more meat? 16+ tips for pho special with only 3 slices of beef and half flour flavour meatball with the rest full of overcooked vermicelli. But it says from flank to brisket to fat brisket, right?
Rip
All in all, the food was delicious, as usual-for the most part. We ordered four appetizers, coconut, shrimp, Vietnamese, sausage, egg rolls, and the fried dumplings. The coconut shrimp and the dumplings were on the cusp of burned.
My daughter ordered chicken fried rice, which was good, and the rest of us, for in total ordered our preferred version of pho. The veggies were definitely skimpy, which is unusual, but the biggest surprise was the service. I almost feel like we made her mad somehow. She came and took her drink order and an appetizer order, and then after that, she either forgot us or avoided us. She served every table around us, except for ours, And after we finally flagged down another waiter, she came back once more, but any other interaction after that point was with him. We literally sat there for about two hours and 15 minutes to finish our meal, And most of it was spent waiting and wondering if she’d left. We finally realized she was sitting in a booth in the back corner chitchatting, but we never got any feedback on the complete and utter lack of attentiveness. We waited for the check for about 25 minutes, and I finally gave up and said we should just pay at the counter. At that point, the young man checking us out asked who our server was, and while I didn’t know her name, we pointed her out and he called her over. She took their little pay machine and brought up our ticket, and my mom paid. The sticking point was, that when it came to the tip screen, my mom didn’t push anything at first, mostly because I think she was discombobulated and trying to figure out how not to use the default amount-then the terrible server straight up asked if she was going to leave a tip. It was funny, because we’d even discussed the fact that we wanted to make sure that the male server who actually served us got the tip because he did the work.
Anyway, I hope this is not the new norm-especially because I plan on coming back for an annual “post inventory dinner” with my coworkers in a few weeks, and it’s one of our favorite traditions.
I also hope I can update this review at some point to indicate that this was a weird one-off, but it did leave a pretty bad taste in my mouth.
Conner definitely made the atmosphere more welcoming. Thanks again
The pho was delicious. My first time trying it and I ordered the Pho Special/Pho Dac Biet. Definitely want to go back and try the Pho Seafood Combination/Pho Hai San!