Eugenia Russell Hargrove
A convenient location for The Hershey Hummelstown Philly Pretzel Factory with plenty of parking.
The staff is friendly, and the service is fast. Don’t forget you can place orders by calling or repaying using the Philly Pretzel Factory App.
… moreMarlene Black
Good hot fresh soft pretzel rivets. Quality is good. Little salty for my taste but easy to rub salt off. Lots of dip choices. Specials through the week. Pretzel dogs,cheese steak bites.
We bought a cup of pretzel rivets for $3.00. Friendly staff.
… moreLolita Pollard-Kezele
It was really hard to tell that the place was there because it says Duncan pretzels on the sign that you can see from the road. However, when you get beside Duncan, you see this little entrance to the pretzel factory. My husband purchased 2 cinnamon sugar pretzel cups. He purchased a box of bite-size pretzels with cheese. He also got two of the larger salted pretzels. The pretzels were not warm, and that may be contributing to our review. The cinnamon sugar pretzels with the glaze was delicious even while cold. The frozen lemonade slushy was delicious and refreshing. Also, this place is not terribly expensive which makes it pretty good.
… moreUniverse in Motion
The salted pretzel nugs were dry and hard. The cheddar chz dip was gross and smelled horribly artificial. The cinnamon nugs and salted caramel dip were better, but not great. The service was impeccable though. Great workers. The company needs to revamp the recipe asap!
… moreJodi Good
A+ integrity and customer service. I first ordered a tray in November 2024, and unfortunately the store had a last minute equipment failure, which meant they couldn’t fill my order. They refunded my order fully and promised a free replacement in the future. Since I live out of state, it has been eight months since I returned to the area and the manager still graciously kept his word. The tray was ready for pick up on time, and everyone enjoyed the food. Thank you for giving quality service and food!!!
… moreAntonia Bowman
The two gentlemen present provided exceptional customer service. My pretzels were prepared to perfection.
… moreJosh Weber
Never seen a combo like this. Friendly staff and they had a larger selection of the speciality pretzels than I’ve seen at other locations.
… moreMark Sheehan
Just walked in on a cold day at the park, coffee from the left, pretzels on the right. Awesome place. Been to an old PP location in upstate NY once, and this time was better than it was years ago.
Great service, warm and fresh bag of pretzels for a great price. Got a 10 pack. Easily 4 times heavier and nearly half the price than 3 pretzels from that Annie chain place. Philly pretzels way better than others in my opinion! Much better value too! Wish you were closer to home! Will be back in the spring when we come back to the park. Thank you!
… moreTara Koch
Delicious pretzels – a huge hit for parties and gatherings. The customer service was also great.
… moreTracey Librandi Mumma
I picked up a tray of mini pretzel’s for a PA Foods lunch my kid’s 4th grade class was having. The pretzels were ready and fresh when I picked them up and the staff was great. The kids absolutely loved them!
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