Philly Pretzel Factory

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  4.3 – 193 reviews   • Bakery

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Counter-serve chain for Philadelphia-style soft pretzels & dips.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Philly Pretzel Factory 11710

Order and Reservations

Order: Order online

order.incentivio.com

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Philly Pretzel Factory prides itself on being the go-to snack that everyone loves! All of our pretzels are made with the highest quality ingredients, …

Reviews

Jeff Gross
We had the best experience here. I came in planning to buy 10 pretzels for $10, but the owner actually let me know there was a special I hadn’t seen and offered 15 for even less. That kind of honesty is rare, and on top of that, the pretzels were some of the best I’ve ever tasted.

He also noticed my sons eyeing the cinnamon pretzels, and when I told them “not today,” he quietly showed them kindness and surprised them with a bag full. It absolutely made their day.

Highly recommended — great product, amazing people.
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Mike Active Abstract
Honestly very disappointed I placed a order on DoorDash. The store canceled that at the moment I did the order no one called me. No one refunded my money. I finally called because the order never arrived today. They tell me my order was canceled last night. I asked them. Why didn’t you call me? They said they have no way to contact me. I asked for a credit or to replace it with something else, because I had kids here waiting for pretzels and They tell me they can’t do that that they refunded my account but yet they just told me they have no access to who I am. I called DoorDash and DoorDash can’t give me credits or my refund because they say the store did and I have not received my credit no pretzels no anything
Very very bad business and kids are so disappointed! . I’ve been a custom for years, but no more
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Shafiq Shah
The best and freshest pretzels you can get! The stuff is really welcoming and friendly and they always go above and beyond. I’m here weekly and have never been disappointed
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marianna rooney
The staff, specifically Carlos, was so helpful! We did a fundraiser for our school and they were so accommodating in helping set up the fundraiser as well as pick up for the pretzels! I can’t say thank you enough to the Carlos and the staff!
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carlos cuevas
Pretzels, always fresh, soft, perfect amount of salt, It’s a definite stop and try-
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Mara NYC
Hot fresh soft crunchy, salted perfectly, get the crowd pleaser pack! The spicy mustard is delicious and not really spicy. If you’re doing a fundraiser, pretzels are a fantastic option, we did it for cheer and did very well. Buy for family parties, or just a treat. I sound like a commercial, but we really do enjoy Philly Pretzels.
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Audrey Leo
Great experience with outstanding customer service… oh and the pretzels are delicious- so fresh!
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Cindy Corcoran
This is the best service in Long Island. the employees are the kindest I’ve ever seen, especially at a job that doesn’t pay that much. he gave me free cinnamon pretzels because, he thought me and my friend were kind and humble, they made our day. 10/100000000000 you should definitely go.
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Jeannemarie Matland
Exceptional customer service! And the pretzels are always great!!
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Melissa
The staff is always helpful and friendly. The food is always fresh.
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