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✔️Lunch ✔️Take out
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Counter-serve chain for Philadelphia-style soft pretzels & dips.
Address and Contact Information
Address: 691 Rte 130 North, Suite C, Robbinsville Twp, NJ 08691
Phone: (609) 585-5551
Website: https://phillypretzelfactory.com/locations/robbinsville/
Related Web Results
Robbinsville – Philly Pretzel Factory
Robbinsville. 691 Rte 130 North Suite C, Hamilton, NJ 08691. (609) 585-5551 … Pretzels; Party Trays; Specialty Items. Pretzels. navigate_before. Mini Pretzels.
Philly Pretzel Factory: Home
Philly Pretzel Factory prides itself on being the go-to snack that everyone loves! All of our pretzels are made with the highest quality ingredients, …
Menu – Philly Pretzel Factory
Fresh-Baked And Always Delicious · Pretzels · Pretzels · Pretzel Twist · Mini Pretzels · The Crowd Pleaser · Party Trays · Eagles Party Box · Large Rivet Party Tray.
Reviews
Jillian Stengel
UGH , I will not be going back here after numerous bad experiences. They overbook and oversell orders and consistently have crowds out the door. I had a 2PM pick up – they hadn’t even started making my tray when I got there at 2PM. Then, they didn’t make the correct tray (orders half rivets/half hot dog pretzels) and just had me take that order because they couldn’t fulfill the original order. And the tray was paid for online. It’s my fault – this has happened numerous times, and I continue to go back giving them the benefit of the doubt.
… moreKyle W
Worst store in America no matter what day, time month or year I’ve gone here to order pretzels just small orders that don’t have enough pretzels to do an order or they ran out. I’ve called and gone there in person multiple times and have been turned down. Can’t wait til they close down I’ll be there celebrating.
… moreLauren Weizer
Drove half an hour on Super Bowl Sunday just to pick up literally 3 pretzels for my little family. Was told they “aren’t taking walk-ins” today and there is NO WAY THEY COULD SELL ME *3* PRETZELS. There was no notice of this policy anywhere on their website. Incredibly poor customer service.
… moreAnthony FrancoKopec
We ordered 50 pretzel rivets. They handed us a bucket that was not filled with plenty of room empty at the top We pointed out that it did not look like 50. The employee said “it’s approximate.” When we got home, we counted them. There were 31. They shorted us 19 rivets. This occurred on Nov 16, 2025 at around 1145 AM.
… moreJana Armstrong
Ordered a large rivet platter for an event on 1/24. Pick up option online was 5pm. I received a call at 5:08 from a young lady and said “we close at 5:00 and you have an order to be picked up” I said my husband is 6 minutes away, why would I be able to schedule a pick up for 5pm if you close at 5pm??? She pauses, clearly annoyed and says “have a good one”. My husband got the 6 minutes later and the door was locked, the lights were out no one around and the pretzel tray was sitting on the counter. How UNPROFESSIONAL AND STRAIGHT UP RUDE. They left my paid for platter sitting there in a locked store after calling me to ask when my husband will be there and they were unable to wait 6 minutes??? I am beyond frustrated!! You cannot get anyone on the phone, no owner, manager or customer service rep. I want my money back and a serious explanation of why it was ok for them to call me get verification he was almost there and they leave!! Who does that?!?
… moreJames Halstead
Worst location ever. Tried yesterday to order online 50 pretzels for when they opened….. nope. Only available an hour and a half after they open. Not the first time this has happened. I order 50 or 100 all the time. I live in Robbinsville and get them on the way to games where the other stores know what they are doing
… moreRobert Christian
Went in Saturday 9/21 at 1pm. There was at least 8 kids behind the counter none of the working all of them b.s.ing with each other. After about 3 minutes one came over and said can I help you. I ask to do 25 pretzel to which I was told they weren’t not doing big orders I look at the case there was plenty of pretzel. So I ask and was told no big orders I had to order under 10. Now I could accept this if they were short staffed or the oven was broke. I would even be fine waiting 15 to 20 minutes while they were being made. To be told that they can’t do a 25 pretzel order because they can’t be bother to work is crazy. Plus they are still open for another 3 hours. If I was the owner I would be very upset that I was losing sales due to lazy staff. It a pretzel place a little b.s. due the day will happen but it should not happen at the expense of the customer. I got my 5 pretzel they were good but would have like to have been able to get what I came in for.
… moreBethany B
Ordered rivets tray online for 10.12.24. Tried calling over and over and got no answer so I left a message. Kept trying to call and finally just drove there. Like the other reviewer stated walked in and there 4 people “working” which was 2 people just standing around, one young lady actually working and a one young man twirling dough for pretzels. I asked why they couldn’t answer the phone and they said it was broke/doesn’t work. If the owners or management don’t care about their business than that’s fine but I agree with others that I will likely not be returning.
… moreJeff Friend
Do not order online! Paid $45 for large rivet of pretzel nuggets online for next day pick up. Order wasn’t ready because they said it was not in their system. So they made the order while we waited and had to pay another $45. Manager will not return my calls for refund of online order. Having to dispute charge with credit card company.
… moreDawn Carlin
Grabbed a quick lunch here of pretzel dogs and a soda. It was tasty and not expensive! Eat here often.
Update 7-16-2025: Happy Hot Dog Day Today, I used the PPF. App to order their Hot Dog Day Promo. First, the App needs work! That is too much to explain right now! To get the free promo, you had to use the app. Arrived at the Robbinsville location for the order, where I was pleasantly greeted and informed them that I was early for pickup. Counter person had a postit note of me order and inquired about the making of the pretzel dogs. Then it was all downhill! The women went into a rant of every time it’s hot dog day they have to make so many of them and they are not making anymore today! If there are some in the case, then that’s all there are! I had already paid on the app and was given the last of the hotdogs in the case. I think that this was too much trouble for hotdogs!
… moreUpdate 7-16-2025: Happy Hot Dog Day Today, I used the PPF. App to order their Hot Dog Day Promo. First, the App needs work! That is too much to explain right now! To get the free promo, you had to use the app. Arrived at the Robbinsville location for the order, where I was pleasantly greeted and informed them that I was early for pickup. Counter person had a postit note of me order and inquired about the making of the pretzel dogs. Then it was all downhill! The women went into a rant of every time it’s hot dog day they have to make so many of them and they are not making anymore today! If there are some in the case, then that’s all there are! I had already paid on the app and was given the last of the hotdogs in the case. I think that this was too much trouble for hotdogs!