Philly Pretzel Factory

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  4.3 – 268 reviews   • Bakery

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Counter-serve chain for Philadelphia-style soft pretzels & dips.

✔️Brunch ✔️Lunch ✔️Take out Philly Pretzel Factory 08059

Order and Reservations

Order: Order online

order.incentivio.com

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Reviews

Mark Helm
I grew up in Mt. Ephraim and come back once a year to visit family and eat cheesesteaks, pizza, hoagies, pretzels, Pretzels, and PRETZELS ❤️ .
This place is amazing. You can tell how great it is by the amount of customers they have.
Oh poor old stupid Karen didn’t get her promo ice cream good riddance.
This place is AMAZING ❤️
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Shey
I just left there after getting five pretzels. The girl had said it was fresh and that it recently came out of the oven. She lied it was burm and stale also my daughter noticed that the girl near oven was putting already cooked pretzels to warm them up and apparently telling customers there were fresh pretzels. I will never go back. Wjat a waste of money
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Linnea Wentz
I’ve been to this location twice and never again. Last Friday I placed an order for a pretzel tray and when I got there my tray wasn’t ready and no one knew anything about my order despite the fact I called and placed it the day prior. Once I arrived to their location they told me it would be ready in 15 minutes but took over 30 minutes for my order to be ready. To make up for this, they gave me a free tray voucher card. The following week my work was having a little Halloween food party so I figured I’d use the card for a tray of pretzels. I called in the day before at around 1pm and placed an order. That morning of when I went to go pick it up it was the same exact situation. It was not ready, yet again and they told me it would take 15 minutes which ended up being close to 30 minutes. I don’t normally like to leave negative reviews but after this experience I felt it was necessary.
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Natalie White
Great value! You get a scoop of ice cream in a small cup and a pretzel for $1.10 on the weekends!
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Karen Springsteen
Went in on Sunday and asked for the promo they posted on the billboard every week. Was told they aren’t doing it anymore. Free ice cream with a pretzel purchase. Yet, I still see the billboard truck advertising it. The girl was pretty rude about it. Won’t be visiting this location again! Smh.
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PhillyJWood
Ordered large rivet tray night before pickup in the afternoon at exact pickup time next day. Was told it would be 20 mins because they had call outs. Should have listened to the other bad reviews , stay away!!
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Alli
This is the worst pretzel factory you can go to. The owner got mad at a customer and put his warm pretzels outside in the cold to harden up before the customer came to pick them up.
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Victoria “Vicky” Viola Gray
Staff was very friendly and had such a huge variety compared to any pretzel factory I’ve ever been to. Love that they serve ice cream here as well. My favorites are the 12 nugget rivets with the cinnamon dip and the pepperoni melt. Mango lemonade is delicious also- So many choices! Will be visiting soon since I’m moving to the area.
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Brian Walck
Terrible cold pretzels 4 times the cost since 2 years ago. Price gouging
Service was just okay not great.
At this point I won’t recommend anything.
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