Tyler Waller
I love your food, have been getting it for years, swapped to this location when the one on south 27th closed. The only gripe I have is that this is the 4th time in a row that my order has been messed up going through the drive through. Yall are generally very friendly and I have a generally good experience but it does put a damper on thing when my orders keep getting messed up. Please pay closer attention, I honestly don’t want to go somewhere else but I also don’t want to have to go in just to make sure my order is right too. I will be next time. I love your food, please improve though.
… moreBlaine Kaiser
I should have been tipped off to how this experience was going to go when the place was almost empty over the lunch hour. The staff was busy “playing with new kitchen toys” while I waited at the counter and the drive through employee hollered to them multiple times that someone was at the counter. The employee was friendly however when she came it out to make my food.
I ordered a Steak Philly, cheese fries and a drink. I don’t think the value for the cost ($20) equaled out. The sandwich itself was pretty good. The fries were delicious but the cheese I was given to dip them in was below appetizing. It was grainy and didn’t have the greatest flavor.
I also miss when all the sauces were at the sauce bar so you could try multiple flavors on your sandwich. I hadn’t been to a Pepperjax in quite a while, this must be a result of COVID.
All in all, pretty average food for above average prices.
… moreBrent Rada
505pm 02/26/26 only 2 cars drive through. One item in the grill. 2 front and 1 drive(3 total) no acknowledgement no nothing. When I said I was going elsewhere they didn’t care. Freddy’s next door did a phenomenal job with a full drive through
… moreTerri Danley
So I got to Pepper Jack’s around 11:45 AM was in the drive-through for 5 to 6 minutes there was two trucks in front of me the The truck directly in front of me ended up pulling out of line because of how long we waited, and then I pulled up, rolled down my window, so I could see if I could hear the truck in the drive-through people talking to each other in hopes that it wouldn’t take very much longer. I sat there for two more minutes couldn’t hear anybody even talking to the guy in front of me so I just drove away because eight minutes without a single car moving yikes!
… moreJakob Breazier
If you want to eat at a place infested with Cockroaches this is the place for you! Absolutely disgusting! Told a team member working at the counter and she shrug her shoulders like it was normal no attempt to clean the area or anything! Won’t be back!
… moreEleanor LaDue
Amazing! To the man who I told “you can put as much mushroom gravy as you want” you delivered and I love you! I didn’t know a burrito could bring such happiness before this. I hope your pillow is always cold <3
… moreSamantha Halferty
My husband and I came in today (9/14) around 1:30pm and from the second we walked in the employees were so disengaged, bothered and rude. The dining room was filthy and the food prep looked so old. The woman making my burrito got such an attitude when I asked her to please stir the cheese before putting it on my food. The counter was wet and the foil as well causing my tortilla to get wet and when I asked her to please get me a new one she rolled her eyes. She was moving so sloppy causing a pepper to get in my food and I’m allergic so I asked her to remove the pepper and she said do you want me to do anything else. I was so appalled. The chips for my husbands nachos where so stale and gross I couldn’t believe the experience we received and had to pay 48$. The bathroom had bugs on the floor and was gross. Definitely will never return to this location on N 27th.
… moreShawn
One of my favorite go to places for a quick bite. Love the rice bowls .
… moreJustin Clay
Good and filling! Got this steak fireball Philly with mushrooms, onions, jalapeños, mushroom gravy, and au jus for free from an email they sent me for my birthday. No purchase necessary, either! Saved roughly $8.50 after tax due to the offer. One of the best deals I received via email from any of the places I’m signed up for.
… moreSaraah Davison
May 18, 2025 at 7:45pm. The first guy on the line was great. Great attitude, speed, and friendliness. The second guy on the line had his pants below his knees and no hair net on his beard, which also wasn’t clean didn’t offer any cheese and was upset when I asked for it. The girl on the cold station had an attitude. I understand it’s food service work but you don’t need to be rude to customers. We weren’t the only ones she was rude to as well.
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