3.9 – 1,060 reviews • Sandwich shop
Our menu features an array of mouth watering Grilled Penn Station submarine sandwiches, fresh-cut fries and hand-squeezed lemonade. All sandwiches are prepared fresh in full view of the customer using delicious hearth-baked bread, USDA Choice Steak and the finest meats, cheeses and vegetables. The potatoes are hand selected, fresh-cut and flash-fried in cholesterol-free peanut oil. The lemonade is made from scratch every day using hand-squeezed lemons.
Grilled sub sandwiches, fries & fresh-squeezed lemonade star at this counter-serve chain.
✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Reviews
Douglas Masters
This place has gone way down in standards. Very unfriendly atmosphere and they actually act like they do not want customers. There was never a hello. They basically yell at you to take an order. I was paying with a credit card and it said to use green button. I said that I did use the green button. She barks back in a very negative tone stating that’s not what it says!!!! Does she realize there are two green buttons!!! I felt as if no one cares and the atmosphere was horrible. This manager is the root cause of the problems. The place was empty and there was no reason for this managets complete ruthless attitude. I paid over 17.00 for a sandwich and fries…. not even a drink. This was the last time I will be at this Penn Station. The lady in red was the rude manager. I did not get her name.
… moreWhitney Allen
Was served old green fries, employees had terrible attitudes and could care less that they cooked up old food
… moreTareena Clark-Bladen
I love my favorite sub but even my coworkers notice my fry size was half what everyone else got and my sandwich/ bread was definitely short than everyone else
Not usually a complaint w penn but
… moreChina Miles
We stopped here for lunch, my husband never has any complaints at this location, but I normally do. Today was the final straw, you all are dead wrong for making my chicken wrap with this old tortilla after having me wait forever. My wrap was not edible at all. Every part of the wrap was hard &’it had no sauce. Do better with the wraps like you do sandwiches. And because it was so busy (which wasn’t a real issue for me), I didn’t even have the energy to take it back up there. **Also please be clear, this wrap was never bit into, it literally crumbled apart when I unwrapped it. It was cut in half and that made it look like bite marks.
… moreGreg Mickey
The person that took my order doesn’t listen very well and was continuous and the manager is wasn’t friendly either! I understand that it’s high stress but you have to maintain professionalism and got my name wrong after I said it three times and got my sandwich wrong ♂️
… moreNadiya Jacobs
My food is always fresh & the staff is always nice. The best Penn Station location i’ve ever been to! I LOVE the manager as well! Always welcoming and helpful!!
… moreDooey Tee
Ordered online and it says my food was ready to pick up. I go in to get it and it isn’t ready. In fact, I waited a half an hour to get my one sandwich. People came in after I did, placed their order, and still got their food before I did. This is my first and last time going to that location.
… morePaul Gilliam
This location is severely understaffed. They do a good job for what situation their management has put them in.
… moreRichard Francis
Well on my birthday, my wife ordered me and her food but we got nothing with a charge still pending. I will never go back. She showed that it was took in from the card.
… moreShae Banner
Placed an online order. Drove 20 minutes home to find my sub had zero toppings. I requested no mustard but my sub was made up of only meat and bread and nothing else. My husband’s sub had barely any meat. Not worth it considering we spent almost $34. I called to complain and the woman who answered the phone asked if we would come back with the food and I said no, that I wasn’t driving 20 minutes back there. She said “ok….is that all?” Obviously she wasn’t planning to make things right. I had to ask her if they would replace my sub and only then did she agree to fix it. We can eat elsewhere for much cheaper with better quality food and customer service.
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