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Address and Contact Information
Address: 1000 Hylan Dr Ste D3, Rochester, NY 14623
Phone: (585) 730-4583
Website: http://toasttab.com/patty-shack-roc-1000-hylan-drive-ste-d3
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Order patty shack – Rochester, NY Menu Delivery [Menu & Prices]
Get delivery or takeout from patty shack at 1000 Hylan Drive in Rochester. Order online and track your order live. No delivery fee on your first order!
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Reviews
Ashley Hanes
The food was delicious. We had a regular burger combo, double burger combo and a chicken sandwich. The restaurant, however, was extremely dirty and uninviting. Not all the dispensers worked on the soda machine. The dining room was dirty, ketchup all over the floor, uneven tables and piles of dust everywhere. The staff member was nice but sat in the back during lulls instead of cleaning the dining room.
… moreAri Gould
I’ve been a frequent customer at Patty’s Shack, always opting for the non meat options.
The same guy always serves me as if there are no other employees, and it’s rare to see anyone else except me and him. He’s always in the back room when I arrive, and while my food is being prepared, he disappears into the back room frequently. I find that kind of behavior rude.
There are two large refrigerators for drinks , but they’re never filled and have maybe a dozen bottles are available instead of hundreds, and there’s a huge spot for bags of chips, but no chips are available.
The place seems to be in a state of disarray, with minimal or no cleaning.
However, the food is phenomenal the fish option for example is an actual pice of fried fish. The French fries are of a very unique design and are always and I mean always fresh and hot.
Lastly, the soda machine is starting to lose its fizz.
Needless to say over this place is a good find with good food. More sprucing up and I’ll definitely make the walk from work to eat here again.
… moreThe same guy always serves me as if there are no other employees, and it’s rare to see anyone else except me and him. He’s always in the back room when I arrive, and while my food is being prepared, he disappears into the back room frequently. I find that kind of behavior rude.
There are two large refrigerators for drinks , but they’re never filled and have maybe a dozen bottles are available instead of hundreds, and there’s a huge spot for bags of chips, but no chips are available.
The place seems to be in a state of disarray, with minimal or no cleaning.
However, the food is phenomenal the fish option for example is an actual pice of fried fish. The French fries are of a very unique design and are always and I mean always fresh and hot.
Lastly, the soda machine is starting to lose its fizz.
Needless to say over this place is a good find with good food. More sprucing up and I’ll definitely make the walk from work to eat here again.
Abigail Does
Literally the best burger you will ever eat. The fries and sauce are phenomenal. Better than any burger place I’ve ever went to. There is one worker who does it all by himself and he is awesome 🙂
… moreMike Hann
Went today, we ordered a fish sandwich combo and a bacon cheeseburger combo. Total was about $26. I have to say that was one of the best burgers I have ever had, and the “fries” were amazing. they were closer to curly potato wedges than fries. You can easilly spend more at a fast food place than you will here and the fast food place will not be close to Patty Shacks quality.
… moreDavid Dais
Went here this past Wednesday with my fiancée for a burger. Walked in and there were no customers at all, but the guy behind the counter was cooking some food with his AirPod on in one ear. We stood there for several minutes before he even looked up, and when he did he didn’t even acknowledge us and went back to cooking and then came to help us minutes later.
We ordered our food and then when it was ready, the guy didn’t even let us know it was ready or anything, he just put the food on the counter. It’s like he either didn’t like us or his job or both, not sure but he definitely had an attitude. And then somebody else walked in and he was friendly to them so I know he wasn’t having a bad day either.
The food itself was good. I had a double cheeseburger with bacon and mozzarella sticks and my fiancée also had a burger with fries and those were good as well.
I would definitely not come back here again because of how we were treated. There are way too many other burger places like Shake Shack, Five Guys, etc. to be getting treated with an attitude. 1 star for service and 5 stars for the food.
… moreWe ordered our food and then when it was ready, the guy didn’t even let us know it was ready or anything, he just put the food on the counter. It’s like he either didn’t like us or his job or both, not sure but he definitely had an attitude. And then somebody else walked in and he was friendly to them so I know he wasn’t having a bad day either.
The food itself was good. I had a double cheeseburger with bacon and mozzarella sticks and my fiancée also had a burger with fries and those were good as well.
I would definitely not come back here again because of how we were treated. There are way too many other burger places like Shake Shack, Five Guys, etc. to be getting treated with an attitude. 1 star for service and 5 stars for the food.
Karen Fennell
We went because reviewswerall. Good. I should have got out before I got in. First thing you see is the filthy door. Then every table was dirty. Floors were sticky. Pop coolers were dirty, ketchup dispenser was gross. Condiment area was unkempt.
… moreCharles Ippolito
What a wonderful little burger spot.been wanting to try it out,so we did.the staff were awesome.very informative about everything on the menu. I had the Triple cheeseburger and my girlfriend had the grilled chicken sandwich.both were fresh and delicious.the burgers were bigger then I expected.the Chicken sandwich was juicy and tender.we tried their fries which are a different twist on French fries.they were really good.they are called Side winder’s and they were delicious.we will be back again for different items on the menu.Thank you to the staff for a great experience.
… moreLisa Mistretta
Affordable, feels home made. Very interesting fries. I will have to go in person some day to try them fresh out of the fryer.
I tried the chicken sandwich which was great. Juicy, generous portion of flavorful chicken. Veggies toppings were fresh. I tried the Patty sauce which was a thin thousand islands type sauce. The only issue is that delivery came from quite far away, so the bottom bun was quite soggy by the time I ate. I loved having bun options though. My boyfriend enjoyed his burger (pictured). At first he said it looked small, but then said the meat was pretty generous and was happy with the cheese. He didn’t love the meat hot sauce because it had a little too much “cinammon” flavor. But I will say that it had a huge kick to it. More than I have had at several other diners and hots places.
… moreI tried the chicken sandwich which was great. Juicy, generous portion of flavorful chicken. Veggies toppings were fresh. I tried the Patty sauce which was a thin thousand islands type sauce. The only issue is that delivery came from quite far away, so the bottom bun was quite soggy by the time I ate. I loved having bun options though. My boyfriend enjoyed his burger (pictured). At first he said it looked small, but then said the meat was pretty generous and was happy with the cheese. He didn’t love the meat hot sauce because it had a little too much “cinammon” flavor. But I will say that it had a huge kick to it. More than I have had at several other diners and hots places.
Tara Schy
This was a good burger! Well seasoned and juicy beef. It’s build your own style so I got my favourite toppings and really enjoyed it. I wasn’t a huge fan of the fries as they were a little too thick for my liking. I ate about 4 and was done with them because I had devoured my delicious burger so quick.
… moreCarsen Williams
Pretty good burger place, when I saw the name patty shack I had to stop in. The staff was friendly and they made my food pretty quick. The burger is pretty large and tasted quite well. There was a lot of parking and overall I was very pleased. I would recommend you give it a try for yourself
… more