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Address and Contact Information
Address: 801 Civic Center Dr, Niles, IL 60714
Phone: (847) 983-0286
Website: https://parisbaguette.com/locations/il/niles/801-civic-center-drive/
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Order and Reservations
Order: Order online
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Paris Baguette at 801 Civic Center Drive, Niles, IL
Stop by Paris Baguette at 801 Civic Center Drive, Niles, IL for handcrafted cakes, freshly baked pastries and breads, delicious Lavazza coffee, and more.
Paris Baguette in Niles, IL
Paris Baguette in Niles, Illinois. H-Mart Niles – 801 Civic Center Drive, Niles, IL 60714. Footer. Order Online · Menu · Locations · About · Rewards …
Paris Baguette | Your Neighborhood Bakery Café | Pastries, Cakes …
Smiles are served daily at Paris Baguette. Enjoy delicious pastries, warm breads, stunning cakes and expertly brewed drinks while feeling right at home.
Reviews
Al Mirani
I’ve been a loyal Paris Baguette customer for years and have used many of their other locations without ever having an issue. Unfortunately, this location was a huge disappointment and by far the worst experience I’ve had with the brand.
We ordered a cake from this store and it was made incorrectly. To make matters worse, when we cut into the cake, we found a piece of hair inside the cake, which is completely unacceptable and a serious hygiene concern.
What made the situation even more frustrating was how poorly it was handled afterward. We followed up with the store for two weeks, going back and forth with no real accountability or urgency. In the end, they offered a 50% refund, which honestly felt more insulting than compensatory. When a customer receives a wrongly made cake with a hygiene issue, the refund should be 100% — not because of the money, but because of basic professionalism and responsibility.
They also failed to understand the embarrassment and inconvenience they caused. People don’t order large cakes casually — they are usually for events, celebrations, or important gatherings. Serving a wrongly made cake with a hygiene issue puts customers in an extremely uncomfortable and embarrassing position, and this location showed no awareness or concern for that impact.
The overall attitude and response from the staff were extremely unprofessional. Communication was also a major issue, as there did not appear to be a single staff member who could clearly understand or communicate in English, which made resolving the issue unnecessarily difficult
… moreWe ordered a cake from this store and it was made incorrectly. To make matters worse, when we cut into the cake, we found a piece of hair inside the cake, which is completely unacceptable and a serious hygiene concern.
What made the situation even more frustrating was how poorly it was handled afterward. We followed up with the store for two weeks, going back and forth with no real accountability or urgency. In the end, they offered a 50% refund, which honestly felt more insulting than compensatory. When a customer receives a wrongly made cake with a hygiene issue, the refund should be 100% — not because of the money, but because of basic professionalism and responsibility.
They also failed to understand the embarrassment and inconvenience they caused. People don’t order large cakes casually — they are usually for events, celebrations, or important gatherings. Serving a wrongly made cake with a hygiene issue puts customers in an extremely uncomfortable and embarrassing position, and this location showed no awareness or concern for that impact.
The overall attitude and response from the staff were extremely unprofessional. Communication was also a major issue, as there did not appear to be a single staff member who could clearly understand or communicate in English, which made resolving the issue unnecessarily difficult
Kriste Jasen
The shop is located inside the HMart. I ordered a decaf almond milk latte (dietary restrictions on dairy and caffeine for a while). Hands down, one of the only places I’ve ever been to where the almond milk doesn’t taste fake, and have that plastic/chemically after taste. I frequent coffee shops like there’s no tomorrow and have tried tons of milk alternatives when I was staying off dairy and I was really impressed. Idk if they use a specific brand or what but it tasted great and usually they just taste ok. This really scratched my latte itch. The girls at the counter were also super nice. Pleasantly surprised! Will be back!
… moreChrono
Paris Baguette has a beautiful display of pastries and desserts — everything looks picture-perfect and inviting. The croissants are flaky, and the cakes are light and nicely presented. It’s a nice spot to grab a coffee and a treat if you’re in the mood for something sweet.
That said, the quality doesn’t always match the appearance. Some items taste a bit mass-produced, and the prices feel a little high for what you get. Service can also be hit or miss depending on how busy it is. Overall, it’s a decent café for a quick bite, but not quite the authentic French bakery experience it looks like from the outside.
… moreThat said, the quality doesn’t always match the appearance. Some items taste a bit mass-produced, and the prices feel a little high for what you get. Service can also be hit or miss depending on how busy it is. Overall, it’s a decent café for a quick bite, but not quite the authentic French bakery experience it looks like from the outside.
K Ms
⭐ Paris Baguette – Niles (Rude and Unprofessional Service)
I visited Paris Baguette in Niles today and had an extremely unpleasant experience due to the cashier’s attitude.
Her behavior was rude and not friendly at all. When I asked about the price of a bread that was not labeled, she showed no willingness to help and did not even look at the item. Instead, she gave a vague answer and repeated it without clarification. It felt dismissive and unprofessional.
If she did not want to respond to customers or provide basic assistance, she should not be working at the front counter. Customers are not just there to pay and pick up products — we expect friendly and professional service, especially in a customer-facing role.
Because of this experience, I will never return to this location. I would much rather go to Tous Les Jours (뚜레쥬르), where customer service has consistently been better.
… moreI visited Paris Baguette in Niles today and had an extremely unpleasant experience due to the cashier’s attitude.
Her behavior was rude and not friendly at all. When I asked about the price of a bread that was not labeled, she showed no willingness to help and did not even look at the item. Instead, she gave a vague answer and repeated it without clarification. It felt dismissive and unprofessional.
If she did not want to respond to customers or provide basic assistance, she should not be working at the front counter. Customers are not just there to pay and pick up products — we expect friendly and professional service, especially in a customer-facing role.
Because of this experience, I will never return to this location. I would much rather go to Tous Les Jours (뚜레쥬르), where customer service has consistently been better.
Sweet Sinay’s Reviews
Friendly service, delicious pastries but regrettably sky high prices. Especially considering that you are eating in a supermarket, it seemed exorbitant to me (as pretty much everything at HMart did).
Good food but be prepared to pay through the nose, as it were
… moreGood food but be prepared to pay through the nose, as it were
Yon C. Chong
Came back here once again – had Mocha Slice cake – Wow – light yet deep and lasting taste of Mocha on a cake was delightful. Match that with decaf coffee – a wonderful stop after dinner. Love the way they change menu depending on season.
… moreGabriela M
I went to Paris baguette a couple days ago and I wanted to share that I did not like cold brew drink with foam. It’s nothing against this Paris baguette this is just where I bought the drink. I took a sip when I was finally at work and I could not finish it. The sweet cream did not go well with the cold brew I couldn’t drink the rest. I completed a survey with Paris baguette and I haven’t heard back. Everything else is great just be mindful of the drinks.
… moreАлина
Extraordinary place for deserts. Easily best bakeries in a Chicago if you are looking for beautiful, quality and not over sweetened as American desserts tend to be. Creative and attentive to smallest detail. Most importantly everything is scrumptious.
… moreBessy Tam
Ordered the chocolate chiffon cake and pistachio macaron. Came out to be $10 and it wasn’t huge either
Chiffon was alright , light and airy but quite dry. Had little crispy chocolate things inside
Pistachio macaron used real pistachio paste which is good, didn’t have the crunch or chew I was looking for
More on Instagram @midwestmunching
… moreChiffon was alright , light and airy but quite dry. Had little crispy chocolate things inside
Pistachio macaron used real pistachio paste which is good, didn’t have the crunch or chew I was looking for
More on Instagram @midwestmunching
Mostly Insane
The quality of the pastries were not that good. Felt like they were not fresh. In comparison to the branches in Chicago Downtown this is a very mediocre place.
… more