
Counter-serve Indian chain for biryani, kebabs, curries & more, including lots of veggie options.
Address and Contact Information
Address: 12976 Highland Crossing Dr Ste B, Herndon, VA 20171
Phone: (703) 925-9264
Website: http://www.vabiryani.com/
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
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Reviews
We placed order for spl veg biryani and this is what we get?? Chicken piece in veg biryani.
This was the second time we had to gi through this issue, being a pure vegetarian and getting this kind of service was unexpected and disappointing.
We had to wait on call for several minutes to get in contact with manager and they had audacity to expect us to be fine with replacement. Even for processing refund they took a week long time to get reply and process it at the first place.
Our whole experience was unhappy and I would like vegetarians to watch out for this.
Please don’t go by my words only. See the pictures … what they publicize & what they actually provide.
Our favourites konaseema pakodi, chintachiguru, gongura briyani both chicken and mutton top notch.
However, my latest experience was disappointing. It took over an hour for the order to be prepared, and when I finally received it, the dish was completely different — overly saucy and wet, more like a curry than a chaat. This isn’t how it’s ever been served before.
I called the store to raise my concern, and they offered a replacement, which I appreciated. I returned the original dish and picked up the replacement in person. The manager showed me the adjustments they made, but unfortunately, it was still quite wet and lacked the key ingredients — especially the roasted peanuts.
When I pointed this out, the manager claimed that they don’t use peanuts in this dish. I asked him to double-check the menu, and after consulting with the chef, he returned and explained that they were trying out a “new version” of the dish, which is why peanuts were left out.
This left me wondering — are you really experimenting with new versions of dishes without informing customers? If a dish is being changed significantly, shouldn’t that be made clear on the menu or during the ordering process?
As a regular customer who truly enjoys this dish, I hope you take this feedback seriously. Consistency and communication are key — especially when it comes to signature items your customers love and trust.
If I have the option I would give you 0 rating because of the way your manager and call center representatives spoke.
The food is now just average, and the portion sizes have clearly been reduced compared to before. What’s more disappointing is that when this is mentioned, the response from staff is simply okay, with no effort to acknowledge.