Monica Rivera
Easy to order, ready right on time, staff super friendly and helpful, pizzas were delicious!!!! Great value!!!
… moreAlyse Langton
Walked in and wanted to do their mixing match deal so I grabbed a salad and a medium pizza. The pizza took no time, but there were no salads available. I also wanted one of those pizzas where the kids can make it themselves and there was also none available. When I asked if they had those ingredients the girl rolled her eyes and said I’d have to go in the back and make it to which I then had to respond would you mind please?And she went in the back and did it. Hopefully she didn’t do anything to our food but it was weird to have to ask her to do her job. Got home and the majority of my salad lettuce. I threw away because it was old and starting to go bad. We’ll never go to this steak and bake again.
… moreSarah Bayless
Pizza looks and smells good! But the cookie dough was packaged in a plastic bag. The person didn’t change their gloves so cookie dough got all over the bag. The cookie dough was also sitting out on the counter unrefridgerated for who knows how long! The rest of the building was really clean! It was really disappointing but we handled it respectfully and got a refund. It would be great if Papa Murphys could ask their employees to change their gloves while packaging cookie dough 🙂
… moreUnique Jordan
The app was very easy to use. The folks were super nice as always it was very clean inside and the baking direction were super easy. I really like that it wasn’t overstuffed the calzone. In my opinion it was perfectly proportioned. I could taste everything that was on it equally. Very nice job. Definitely recommend this pizza place over most. Great prices for the quality.
… moreTommy Tomcat
My wife ordered online and then when we picked up the pizza we saw that we hadn’t gotten the sale price displayed on the window. The very young staff stared blankly and said they couldn’t do anything to help because they hadn’t done anything wrong in the store. This is a reoccurring trend in service by Gen Z. They say “nothing can be done” based on the fact that “they don’t know how” to fix the problem. We’re longtime customers, but we’re done with the Fortuna store. No complaint with the product. It’s just a staffing issue.
… moreErin Hudson
***UPDATE 2026*** This place has turned around. It’s very good now. Friendly people, food correct.
They used to be great, but every time I’ve gone here in the last few months my order has been not ready and then wrong. I order on the app, wait well over the time they ask for and it still isn’t ready. They have given me thin crust both times when I asked for regular crust, this last time made a point of telling them when they told me my order wasn’t done to please make sure it’s regular crust. They couldn’t even find my order. This place is a dumpster fire.
… moreCurtis Barry
EXTREMELY POOR SERVICE!
I called during business hours & they answered and said they’re closed then hung up on me… i double checked and they are supposedly open for several more hours.
Update:
Tonight I called several times and it just rang endlessly. One time they answered and immediately put me on hold. After 5mins I hung up. By that time I had arrived in the parking lot and could see that the papa Murphys was empty except for two employees. Called again, no answer. So I walked in and one of the employees lazily took my order. Pulled out my phone and called again just to make sure their phone would ring (I thought maybe they couldn’t hear it?). Sure enough it rang. But neither employee acknowledged it….
P.S. my pizza was pretty poorly made. Toppings were mounded in a pile (kinda near the middle) and large section of the pizza was just bare. I tried to fix it at home before cooking. Pretty ridiculous.
… moreDavid Toste
I like being able to order online and pickup. I arrived early by about 10 minutes but they got my name and started making my pizza. The pizza was good for what’s it is. I got the all meat combo family size for $15. Can’t beat the price!
… moreJohn Lawser
Hayden is the the greatest employee I have ever had the pleasure to be assisted by. On my trip to California this was easily the highlight of my experience. Papa Murphy’s Pizza deserves a global award, as does Hayden. He deserves a raise and a promotion. This restaraunt is magnificent. Good job! 5 stars. Keep up the good work. I highly recommend the artichoke pizza.
… morejen c
Ordered online on my lunch to pick up after work and when I picked up, they said my add on wasn’t available, that they sold out. Admitted that walk ins get priority even though I already paid for it hours before. Then would not give me a refund… also, 3rd time they forgot to add the added topping that I paid extra for. The boys in the store didn’t seem to care at all.
… more