Aiden Cano
I usally dont leave reviews but this place is terrible I get its christmas but how am I gonna get a estimate time of 30 minutes than end up waiting an 1 hour and 30 minutes just for them to say they didnt get the order and they needa remake it? tried calling to ask and phone just stopped ringing as if they had a system to mute callers… I dont know how this business exists? last time I came here it was the same thing christmas or not.
… moreChompers
It’s took way too long for only one pizza. I called for pickup and they said it would be ready in 16 minutes and when I got their day said the pizza wasn’t even ready. And then after they said they didn’t even have a pizza in my name. I was there for at least 40 minutes. I hate it.
… moreDamien
Ok so this place gets busy and is often times short of staff. I came here on. Saturday before the Canelo/Crawford fight and it was super busy, yet the customer service by Bryan and the crew was excellent. He kept a calm demeanor upon a rude customer, maintaining EXCELLENT customer service. The ambiance was great I suppose given it’s a pizza place. Our pizza and other items ordered were fresh,
… moreAndres
The place is so cramped. They took 30 minutes to give me one pepperoni pizza. And the food was just normal but the service was very bad. The guy at the front didn’t ask for my order and just expected me to say my order. It was awkward. I hate it.
… moreJames Robinson
I order a big order with 4 2ltrs. 1 Pepsi, 1 Mt dew, 1 crush, and one Pepsi zero. They were out but instead of calling me just thru in a diet Pepsi. And when called to complain couldn’t understand person due to hearing difficulties. So my co worker taked for me and instead of replacing diet with another drink just gave discount but expires in few days. But diet is ok not great. But just don’t like the driver or store didn’t call to let me know poor cx service.
… morewonda hale
I was disappointed in the product it was the worst pizza ever. Wrong order , poor customer service , they got my order WRONG and was arguing with me about it instead of trying to fix the situation. Pizza was cold , not fresh taste stale no flavor very disappointing. $47. Wasted
Not the same experience of years gone by
… moreViridiana Pinto
I received an undercooked pizza that was delivered in over 40 minutes. I don’t mind the wait but may I please get a fully cooked pizza!
… moreAbdullah
The employee is not polite at all, I hope I don’t have to find my way to this branch.
… moreLarry Hicklin
This Papa Jones is very unorganized. No one wears gloves nor wash there hands. I watched several of the cooks prep pizza after touching boxes. The manager prep the dough without gloves after touching the register, grabbing boxes, wiping his face and grabbing the pole on the shelf. The quality of the pizza was HORRIBLE. I would never ever order from this place again.
… moreC F
Tried to make an order for delivery, as soon as I selected payment (and included tip for delivery driver) the site instantly changed its page and put my order for takeout. I tried editing my order online and I couldn’t so I tried calling. I tried calling for OVER AN HOUR and no one picked up. I called constantly, back to back. At this point, the store was open for only another hour and automated message while calling says my pizza been ready for pickup. I had to call an Uber to pick up pizza. When I got there, a whole group of young boys was hanging out front, standing around their cars. I ignored and walked in store. The store was completely EMPTY. No staff in sight! One of the boys that was out front ran in after me, out of breath, asking if he could help me. I quickly realized this is why no one was answering the phone! Is this how they’re trained? Is this normal? I gave a tip for this service? I spent more money in Uber because of this?! I haven’t slept nor eaten in 2 days due to work so I was beyond livid and appalled. I had to remind myself not to react. This is NOT acceptable.
… more