Papa Johns Pizza

  3.9 – 280 reviews   • Pizza restaurant

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At Papa Johns Pizza in El Paso, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it’s our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best El Paso pizza for any occasion. Call us for pizza delivery in El Paso or stop by 3910C DYER ST for carryout to order the best pizza in El Paso, along with breadsticks, wings, and more!

Pizza take-out & delivery chain offering classic & specialty pizzas, plus wings, sides & desserts.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Papa Johns Pizza 79930

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Reviews

Tekoa
This place is usually good. However, they are highly understaffed, it was an unusually long wait and my pizza was burnt. My pictures don’t do justice. You try to bite the pizza and it was as hard as cardboard and as you see, the pepperoni was burnt. It crumbled at the touch.
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Santos Caballero Reyes
This is the “Delicious” meal we got today…
Also we were told we had to pay extra for Crushed pepper bags like if they didn’t have already charged enough
This location has the most rude and pathetic customer service in town.
Went two weeks ago and they ran out of pepper bags.
Today i asked and the lady said you have to pay extra… Really?
I honestly prefer to drive over to the rushing location than coming back here.
At least they take a little more care of your food.
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Suzie Q
Great gluten free pizza BUT
Why does this store keep closing a half hour to an hour early. It’s Friday night for Pete’s sake!! I wonder if the owner knows his employees are cutting out so early??
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Bea C-Whitt
Likely won’t be ordering here again after Sunday night when we ordered delivery, three pizzas, breadsticks, spicy garlic sauce, and a 2 liter soda. The driver delivered to the wrong house and when I called about it they were gracious enough to remake and redeliver the order, but when the driver headed our way for a second time he called me and started going on and on about how he delivered to the correct house because it was at the end of the road with the white truck (parroting off my delivery instructions) — I have a doorbell camera. He did not deliver to the correct house, he knows this. Upon re-delivery the sauce cups and soda were forgotten, which normally I’m like.. whatever, but after the ordeal of being lied to despite having proof otherwise and how expensive it was, I mentioned it to the driver. He said “no worries I’ll be back!”.

He, in fact, never came back.

I should’ve just gotten a refund and ordered elsewhere.
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Michael Amasalian
This is great, please read… a delivery driver (Jamal) showed to drop off my order but would not bring the pizza upstairs. He called me several times (I had no idea who he was) but when I answered he never said anything so I just hung up after a few seconds of silence. But even though he never reached me by phone, he still never took the initiative to bring the pizza to my door (the apartment number is on the order). He took the pizza back to the store and the store never called either. So I called the store about an hour afterwards and just got told all of that, and that if I still wanted the pizza that it was under the lamp/oven. Almost $40 and a 20% tip and this particular driver could not bring the food to my door.

Additionally, I just came to the store to get the refund receipt, and nothing but attitude from what I am assuming is the delivery driver.
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C Gon
In reference to my consistent patronage of your establishment, I regret to inform you of a recent unsatisfactory experience with my order. Specifically, the two pizzas I received, a Hawaiian and a Pepperoni, were devoid of crust, lacked appropriate temperature, and exhibited a concerning firmness in the dough.

Additionally, the accompanying order of Jalapeño Poppers was predominantly composed of dough rather than the expected cream cheese filling, and the jalapeños themselves possessed an unusual flavor.
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Evan Morales
Didn’t put my sauces in the bag and just threw a little buffalo sauce on some plain wings and called it a day. Called and they just want to transfer.
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David King
Hair in my pizza in the pizza smell really funny. Never had this happens before but now it going down hill this not right at all .what’s going on papa John’s. I deserve free pizza. And wings for this honestly just nasty I pray you get new employees that aren’t some young guys that don’t care bout there jobs. And new management since they don’t even give free pizza for the issue seriously just nasty
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Brian Claggett
⭐️⭐️⭐️⭐️⭐️
Papá Johnstown Pizza is top-notch! The customer service here is absolutely outstanding — friendly, fast, and always welcoming. They make you feel like family the moment you walk in. The pizza is fresh, hot, and delicious every time. Whether you’re grabbing a quick slice or ordering for the whole family, they never disappoint. Highly recommend this spot if you’re craving great pizza with even better service!
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Tony Martinez
Papa John’s saved our wedding. On Saturday 6/14/25, my caterer arrived 2 hours late. I had ordered Papa John’s for the kids and the pizza arrived on time. Not too many kids arrived so the adults had pizza to get them by. I will always be grateful to Papa John’s and this will become our anniversary meal.
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