Karol
It was a quiet papa John’s and it was late at night since we just got off work, but they got our order in and made it fresh very quickly. Looked clean and pizza was good. No complaints
… moreAdeeba Raheem
We ordered their extra-large five-cheese pizza, which had a flavorful tomato base, but the crust was thicker than we’d prefer. We also tried the cinnamon pull-aparts; they tasted great but were a bit on the sweeter side. The bread was soaked in sugar. They might improve their recipe by adding more cinnamon and less sugar.
… moremelina salazar
Never in my life have I ever gotten a pizza delivery to me so terribly!!! It’s actually outrageous how terrible this pizza was delivered! I called the manager and was informed DoorDash took care of this order. I was also informed that they will resend the pizza with another 30 min additional wait! To start with, the order was not done correctly. We were missing certain topping. Secondly, the pizza looks like somebody reached in and grabbed my pizza. From personal experience, I understand the struggle of working in customer service and I do not mean to add any additional stress to the delivery process. But this is beyond acceptable by any means! I cannot believe no refund was offered or discounted price for this inconvenience. If they are having such trouble with how they deliver their pizzas maybe consider parting ways with DoorDash!
… moreAngelica Loya
If it weren’t because it’s the only one on our side of town we would go somewhere else. This is the third time in different occasions that our order is marked ready without it being actually ready. I did bring it up to the staff present and the guy in the cashier was laughing about it. He told another guy in the back boxing the pizzas and all his response was that it’s automated. Last time they hadn’t even started our order and we waited another 20 minutes. Customer service needs to improve. Oh and by the way the General Manager’s name is not even listed.
… morealfonso soto
I dont know if its this Papa Johns or all of them, but the pizza wuality has gone down. Flavors were off and the crust was flimsy. Then there was Beth the manager on duty that made my experience even less pleasent. Needless tonsay I will not be visiting this Papa Johns anytime soon or any othet possibly. There are alot better choices currently both chains and local shops.
… moreJoshua S
Not sure how to rate an atmosphere that is just pick-up or delivery but Papa Johns service and food has been improving again. Tonight there was confusion on my order, probably my fault and they corrected it for free and let me keep the mistake. I know their quality and customer service has been a roller coaster ride at best but something is changing because tonight was a great experience. Kudos.
… moreAnonymous Emailer
I like the pizza here a lot and the male Manager (Juan or Julian, not sure his name has awesome service), but Beth is terrible. She didn’t want to honor the deal we had when it was their fault that our pizza was messed up.
Beth was also very rude and hung up on me. Never want to do business with her again, the newer guy manager should be the one representing this business, not Beth… if she was the only manager here I would never come back. 1 star, just for her attitude and lack of customer service.
… moreandrew ruiz
Worst pizza ever . I always get that service at this location. No pizza sauce on the pizza just cheese and pepperoni. Wont be giving it a chance again anymore . Sadly the westside location doesn’t have good work ethic. Called the place to explain that’s why I don’t tip and they hung up. It’s sad . I don’t have a family but I feel bad for the people that do and order from this place. Feeding their kids this junk.
… moreThe Faded Nation
Let me tell you something about two months ago I did a review on this place and I was horrified of the quality an attention of the customer service but two months later down the line I can tell that management has improved I ordered a pizza that was specially made by the manager her name Is Sassy let me tell you something that was one of the best experience I’ve ever had in Papa John’s in a while incredible ingredients abundance of ingredients very very delicious flavor I do recommend the Papa John’s on 6930 Mesa Street North I went there between the hours of 3:30PM and 4:00 PM UNDER NEW MANAGEMENT BECAUSE THEIR PIZZA IS BOMB ️
… moreLuis Torres
Cant pick up an order..cant deliver…how do you all have a business??
Was on the phone 18 minutes and the guy was not able to get my order or my address!
Just asking me the same questions over and over like he was high or drunk!
Smh
… more