Andrew Owens
Ordered a pizza with extra Alfredo sauce and it has pretty much no sauce at all. I have ordered this exact pizza more than 4 times and it’s never been this dry.
… moreVeronica Thomas
I have ordered from this Papa John’s several times because my husband works in Baytown quite a bit. He gets in late so I will order him pizza. Normally I have not had an issue until today. I called several times to check the status of his order and was told they were really busy oh wait I need to go catch a pizza puts me on hold and doesn’t pick up. I call again to speak to manager and he tells me they are backed up 2hrs. I said my husband never got a notification that there was a delay. The so called manager tells me he has no control over orders made online. I tried to see if I can cancel the order and he didn’t let me speak and hung up on me. I will never order from here again. Horrible customer service.
… moreS. Jackson
Ordered a pizza online Received it and it wasn’t what I ordered to the store to let them know my order was not correct. The manager was so rude. It was unbelievable and then proceeded to hang up in my face. I would never order from Papa John’s on Garth Road in Baytown ever again in life. Very poor customer service.
… morePDHF
This was the worst pizza ever. I have ordered several times from them with no problems. Today I ordered delivery and this pizza went in the trash. The thin crust was so hard when you tried picking up a piece because obviously they could not cut it through because of the crust being so hard and tough you picked up the whole pizza. Will never order from them again. That was $35.00 in trash. Plus it was so greasy. And, driver did not follow instructions.
… moreShane Ward
This is un-ironically the worst pizza I’ve ever had. How do you screw up a medium pepperoni? Why is the crust sweet? Maybe I just don’t like Papa Johns, but man we got it up in the woodlands and it was bomb; The one from Baytown was just horrible
… moreCrent Daniel
Great Pizza, Inconsistent Quality and Service
In terms of quality, Papa John’s Pizza is one of the best in my opinion. However, their consistency leaves much to be desired. For instance, take a look at the picture attached—shouldn’t an establishment be ashamed to send out something like this? It feels like false advertisement, and the chicken itself tasted fake, making it a lose-lose situation.
I continue to order pizza from them, but even that is hit or miss. On one occasion, I ordered 5 or 7 extra sauces, tipped well, and my order arrived without any of the sauces. So much for “convenience.”
While the pizza can be great, the inconsistency and service issues make it a frustrating experience at times.
… moreMariah Reyna
I was notified by the app. My order was ready when I went inside. It was still being cooked so I had to wait for about five minutes, which was fine. I always check the pizza before I leave. I had asked for extra cheese, which was on there and extra sausage to me. It does not look like extra sausage and I asked the guy who made it. He says yes it was and I showed him and asked again I said are you sure this doesn’t look like extra sausage to me he says no it is. He wasn’t straight up rude, but he wasn’t pleasant either
… morecody lee
Papa John’s what is going on I ordered three pizzas and one papadia. The pizzas were hot, but so floppy and soggy that it would just fall apart. it took absolutely forever for our food to get to the house. The papadia had very little meat very little veggies inside no sauce and burnt. We didn’t even eat it absolutely disgusting. You need to get your stuff together because you ain’t gonna be around much longer longer at this rate. Trash
… moreRizzy W
I called tonight to order some pizzas I was told they couldn’t take any orders because they were busy so I need to order online and hung up………it’s easier to call so that’s why I called but for sure need some better workers…..
… moreChris TIJERINA
The service was great. The pizza and wings came out great and the delivery was actually pretty quick not even an hour!
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