Showty Black
I ordered delivery and I have to say this was the driest overcooked pizza I have ever had from Papa John’s. Utterly disgusting and I can’t even believe they sent this crap out to anybody. I was a papa John’s fan until tonight 8/8/2025. They basically sent me a box of friggin pizza jerky. We’re not gonna even talk about the 6 mini wings they sent me. This won’t ever happen again, Papa John’s lost a fan after tonight. Won’t ever get another coin out of my pocket. Ridiculous!!! Oh and the peppers they put in my box looked half eaten pics below. They have no business serving food to people period.
… moreBrandon Busch
They are reliable about forgetting things from your order, especially sauces you pay extra for. Our last order took 2 trips and they still forgot the marinara sauce my wife paid for. We called the store and they set the phone down and ignored us and when they finally acknowledged us they still didn’t correct the issue. It’s happened so often we are moving on from Papa Johns to another franchise. Decent pizza and prices but terrible at getting you what you paid for.
… moreTaylor Angeli
I’ve been using this location for years and it has always provided good pizza asap. I will always remain loyal to this location, never disappoints! Thank you to the hard working staff that provides such amazing service!
… moreD B
Beware! Order 3 pizza from this Papa John’s. This is the worst Experience we’ve had at a Papa John’s ever. Ordered pizza around 2pm to be delivered at 4. We received the pizza’s they were not hot and one of them looked like it was thrown on the floor. Also looked like someone took a bite. As in the photo pieces were folded over. I called to talk to manager asked if I could get a replacement and a refund for the one pizza which I didn’t think I was asking for much. The manager said they would only replace it and it would take 35 min to get 55 minutes later it showed up. Not good customer service. And got a good representation of Papa John’s
… moreTina Benson
I would give a zero rating if that was an option but the customer service especially from the manager is the worst i have ever experienced. Not my first experience with bad customer service but i guess i will go somewhere from now on since it appears they dont give a crap about their customers. You call to ask why cheese bread that was ordered over an hour and 15 minutes ago was still not delivered and he says its on its way but they delivered someone elses order when it finally arrived. Dont you check the order and the address? i hope people know this is the worst one to order from so better off going to a different location as they don’t care and the pizza quality is not great either. Dont order delivery as it takes over and hour to get a cheese bread!!!
… moreGibby Wolf
Hour and a half delivery is ok if the pizza is good. This pizza was crap! Ordered a large pizza with Pepperoni, Sausage, Mushrooms, Beef, Banana Peppers, Jalapeno Peppers, Onions. Came without pepperoni and mushrooms. Most of the toppings are in middle of the pizza and undercooked crust!!!! Horrible! 3 out of ten! Sucks!!! Waste of money!
… moreM AH
January 25th 2026 – I placed an order on uber eats and called the restaurant to see if I can make a small adjustment – the person at the front desk was extremely rude and unhelpful – he did not what so ever want to understand nor help in any way possible – he was just trying to finish the phone call and close – not ordering from them again. So unprofessional and service is 0.
… moreVictor Fox
Was in a hurry to get a few pizzas for my team at work tonight. Ordered online and proceeded to check out but was not able to proceed without giving out all my personal information and creating an account to earn points. I don’t need to earn points, I need to have pizza delivered quickly when ordering online for work. Won’t be back and will go somewhere else.
… moreHolly Gibson
Papa John’s Katy makes fresh and delicious pizza. The staff are accommodating and will fix problems that occur. However, the delivery is very inconsistent. Opt for pick up at this location – – they are much more timely and you’ll get your pizza hotter.
… moreAlex Mazurin
Just ordered 2 pizzas: CHICKEN Alfredo spinach tomato, and a bbq chicken both have cheese stuffed crust. Here are my issues: both pizza about half of the pizza is raw dough in the crust. The other problem which we noticed only when 3 slices were left on the CHICKEN Alfredo pizza is that there is 0 chicken. So $38 (with discount for medium pizzas) is a rip off. See pics. Never ordering papa John’s again, their quality has really degraded.
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