Kevin Kollaja
On February 19, 29216 at 6:30 p.m. we placed an order online with this location for a Deep Dish pizza with BEEF, an order of Garlic bread and and order of cheesesticks. The email and text showed delivery “estimated” between 7:15 and 7:25. So, 45 to 50 minutes. A little extreme, for a Thursday night woth so major events or sports on. Keeping in mind I live exactly 9 minutes from their location. I called at 7:30 pm to check the delivery status. The person on the phone said that he pushed the order back and that the pizza would still be fresh. He said that the deivery driver would be there any minute. The delivery showed up 7 minutes later. It took them an hour and 15 minutes to deliver. After all of that, the pizza was wrong. They sent me pepperoni instead of beef. I called again. This time the same person apologized and said he would prioritize a remake and I would be thw forst delivery. After ANOTHER HOUR I called to see what was going on. Someone else answered and said it should be there any minute. It finally showed up. Luke warm! 2.5 hours tobget my pizza. No apology. They charged me $5.49 delivery fee on top of the cash tip I gave the forst delivery guy. Ridiculous!
… morePatrick Ayoola
I have been buying from this Papa John’s location in Kingwood for the past 7 years, and I am always blown away by the quality of their pizza everytime. The staff are friendly and the service is always quick. The pizza had the perfect balance of cheese, sauce, and toppings, and the crust was just the right amount of crispy. I highly recommend the Kingwood Papa John’s to anyone in the area looking for delicious pizza that satisfies every time. Give them a try, you won’t be disappointed!
… moreRachel S
I moved here from Colorado five years ago. The Papa John’s by our house in Colorado was great, so I know what good Papa John’s should taste like. Since moving to Kingwood I’ve tried like multiple times to give the Kingwood Papa John’s a chance, but they just aren’t good… every single time. I’m done. If I’m in the mood for pizza I’m taking my business elsewhere. For starters, the website wouldn’t work for me so I needed to call to place my order. Then when I got my delivery, the driver didn’t have the soda I had ordered. Then the pizza itself was just not good. Both pizzas I ordered had no sauce on them. One of the pizzas had no sauce in the middle and globs of sauce along the crust, and the second one had none at all. I ordered the jalapeno cheese bites and they were literally just that, a small bite. Not worth the money at all. For spending almost $60.00 on our meal, there wasn’t a single food item that was redeeming. It’s a shame because at one time Papa John’s was our go-to pizza place. Not anymore. This location needs better pizza, butter management…train your employees how to make a proper pizza…with sauce! You can see in one of the pictures I lifted the cheese, minimal sauce. In the other picture where I took a bite, I lifted the cheese next to my bite… literally not a spec of sauce. We may as well had been eating cheesey bread.
… moreMORADO MUSIC
Just walked out with the best looking pizza ever! After realizing I arrived at the wrong location the staff member there (wish I remembered his name!) Let me know what to do to cancel the other order, then place one with them. Super courteous, Super professional, super fast, and again pizza looks amazing! This is a stellar location. Now time to eat!
… moreJeff Langham
Ordered delivery online. Tipped online. The pepperoni was pretty good but the cheese pizza was either dropped or shifted during delivery and was basically destroyed. Tried calling the manager to let them know they need to be more careful in the future but no one picked up. For around $12 delivery fee + tip I was pretty disappointed the staff didn’t care about the product enough to ensure its safe delivery. There are MANY alternative pizza places that have better service and quality pizzas. Choose wisely and never tip before delivery. 2/10 I don’t recommend this location, pic for your edification.
… moreKatherine Molina (Kathy)
My family and I love Papa Johns but this time around it was awful!
The pizza was cold, too much sauce at the crust level, hardly no cheese, bacon was like overloaded in certain parts instead of evenly distributed and it was not even cut correctly.
Delivery is always quick and usually the food is always hot & fresh.
Very disappointing this time around.
… moreTodd Loftus
Skinflints! After a long time I retired Papa Johns. Loved it. But now I remember why I stopped eating here. This was how pizza was topped tonight. You take off the cheese and apparently this is what you get for your money. (Side note the pizza was ordered without cheese it was not pealed off.)
… moreMandy Andrews
My order was cold when I got it home, I called and spoke to Martin about the situation and he replaced my food and made sure it was made correctly and hot. He was very polite and helpful.
… moreBraeden Giffhorn
The manager is so nice, and the service is great, people are amazing and the food is always good quality
… moreMr. S
Best experience fast service everything was served hot and fresh.
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