James Smith
I recently ordered a pizza for pickup and when I arrived home to eat it, there were just a few pieces of pepperoni on it so I called to inform the store manager. Well, apparently they didn’t do what they said (notate the error and when I called to order again I would receive a pizza with “lots of pepperoni”) because I just called and he told me the last pizzas I ordered were veggie pizzas. I informed him that I don’t eat or order veggie pizzas. Long story short, he seemed a bit irritated and said he shouldn’t have to be on the phone talking about this. So needless to say, I told him it’s ok don’t worry about it, and ended the call. Not good customer service. I will not return to Papa John’s because I went to this store after getting bad service at another one.
… moreBrittany Bolander
We ordered the garlic parmesan wings, a 15 piece buffalo wing, and giant extra cheese extra pepperoni baked to the edge’ Shaq pizza…. Well lol the photos speak for themselves…. They offered to give me credit for a replacement pizza but said the GM would have to handle our issue. And when somebody orders a 15 piece they expect to receive more than 2 flats. Not cool papa John…..
… moreJ Diaz
Marlon the manager of the store works at night, was inappropriate on the making comments and being disrespectful. He rudely hung up he said I was prank calling him. Did not feel comfortable ordering food since he is the once making it. FIRE HIM IMMEDIATELY
… moreYadira Mota
Today I ordered a regular pepperoni with sausage and spinach with alfredo sauce, both pizzas were large. I wasn’t satisfied with the presentation, both pizzas were unappealing and it seems you have lack of toppings.
… moreVictoria Garcia
I order med pep pizza , cheese sticks , bbq wings .
I got a cheese pizza , cheese stick , bbq wings with. I ranch . When called I spoke Fermine he didn’t not care of my concerns . Offer send a ranch only if driver wanted too and hung up on me . Very disappointed this evening with order and how my concerns was handled . My kids ate it anyway but this wasn’t handle right at all .
… moreSabrina Esther Cohill
My daughter and I had this for dinner tonight! I’m so upset! Every time I order takeout, this is what I get. I tried calling the store to speak with a manager, but
no one answered! Waste of $24.
… moreAnthony Miller
I ordered some food yesterday and the food was great, but they forgot to send some extras that I ordered. When I called, the manager immediately offered me the option to refund my money or send out what they forgot, as well as further accommodate me for their mistake. I I was very happy with how I was treated during this transaction.
… moreVan M.
Pizza missing pep and cheese called for a refund and have to wait until the general manager comes in ridiculous
… moreBerenice Castro
As you can see on the screen shot I uploaded time frame of the pizza was about 10 to 20 mins. Will my pizza was ready at 4:27pm
They never failed always on time.
They guys are always in a good mood at this location
… morejose cisneros
I just ordered a pizza with pepperoni and mushrooms and bring it home to my son. After he ate 3 slices I’d look the pizza and the question is: where the Hell are the ingredients ??
Worst service ever. I will contact the main office
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