Destiny Stanley
So displeased about their service here, just really a disappointment. My partner ordered food for us from here not too long ago. Long story short our food never arrived, however following she was bounced around between DoorDash support & papa John’s manager. Understandably it’s not the store’s fault on the delivery but not issuing the refund and then deleting the review is insulting.Gaslighting & losing a customer’s isn’t worth $20; also I don’t want anyone else from the team to reach out, we’ll count our losses. THANKS
… moreKrystal Frank
I continue to try this papa johns. And pizza is normally really good. But this is the 3rd time I’ve had a bad delivery. First the whole wrong order was delivered. 2nd the driver was high and now tonight the pizza was left outside, no knock on the door or notice that it was here.
… moreJonnie Fingaz
I’m so mad right now. Everytime I order Pizza for this spot there is something wrong with my order. Not one thing on my order tonight was right. I ordered two large pizzas. One with DOUBLE Pepperoni with Spicy Italian Sausage. The Pizza has heavy sauce and cheese on it. But, where are the toppings? NOT ON TOP, and not underneath the cheese either. Same with the Second pizza. BBQ Hawaiian. Heavy BBQ sauce and cheese, hardly any toppings at all under the cheese. TOPPINGS… GO ON TOP. The pizzas, heavy sauce. But the chicken wings I ordered… No Sauce. Go Figure. The Root Beer, Cold but Flat. Everytime I get a pizza and it looks like this. (With the topping not on top of the cheese) I know it doesn’t have the toppings on it like it should. I spend more than $40 when ever I order from this spot. Tonight, $50. So I call them and I Get “I’m Sorry but we’re closed. I can credit the order” SO Now $50 gone. And Now, My crib is heating up because I’m having to cook dinner. Which is why I ordered pizza in the first place. It was late and didn’t want to turn on the oven. I plan to bring back the pizzas in the morning looking for a refund. I shouldn’t have to deal with this every time I order pizza.
… moreLuis Hartenstein
Placed order Online. Pizza was delicious and delivery service was great.
Large Original Crust Cheese Pizza, add Garlic Parmesan Cheese
Parmesan/Romano Cheese, Spicy Italian Sausage, Bacon, Italian Salami, Pepperoni, Meatball, Black Olives, Jalapeno Peppers, Mushrooms
Sauce: Original Sauce
Instructions: Original Pizza Sauce, Well Done
… moreBonnie
This is a shame. Ain’t no way Papa John’s served this to us thinking it looked good. It don’t even look edible and y’all dead wrong. Y’all played bad!!
… moreMorocco Fes
we always order same pizza but this time we find piece of bacon and that we don’t eat bacon they need to be careful when they are making food
… moreAmanda Luv
I don’t know what happened to this location. My orders have been messed up or incorrect especially since Mr Don haven’t had any involvement. He made sure my order was hot and fresh. If they were out of a product he made sure to find an adequate replacement. There was only one mess up but it wasn’t bad I just don’t eat anchovies. Everyone else don’t care. I hope have a good job somewhere in a corporate office. I was even offered a promo free pizza for the mess up and it wasn’t even valid nor would they take it over the phone.
… moreRocky
This is the second time I have ordered in the last year from this location and got terrible service. The first time I ordered online and an hour passed and I still didn’t have my pizza I called the store and the manager got an attitude with me. Turns out the delivery driver delivered my pizza but left it on the ground and never knocked on my front door or rang my doorbell and I would’ve known because I was sitting in the living room. They remade my pizza and delivered the new one but it was wrong. Recently last week I ordered a small pizza online; the pizza came in a timely manner but with a catch. The pizza was overloaded with so many toppings that the dough did not fully cook and was Raw. When I called the store, it seemed the manager was well aware that my pizza had been overloaded with toppings and new it could potentially be raw and said so herself but still sent the pizza to be delivered to me. The second pizza they remade was still overloaded with toppings but this time cooked. I don’t know who they have working over there or who the manager is but I’ve consistently gotten poor quality. I will not be going using that location ever again. Too many times have I experienced poor service and poor quality. Do better.
… moreDedra Wiley
I’m very, very disappointed in the service I received or rather didn’t receive on 3/17. I’ve also contacted the company a few times and has still not received the phone call I requested regarding the situation. We ordered pizza for the office online and requested a 11:45 pickup. At 12:05 I called to check the status and was told that it was on it’s way. At about 12:50 I called again and a different person answered who then told me my order was still there, that no Door Dash people were available. I asked if I could come pickup my order and be refunded the $10 tip I had left as well as the delivery fee and I was told yes. We did request they remake the order since it had been sitting for over an hour (which they did, and that’s the only reason I’m giving 2 stars instead of 1). When I arrived I had to wait about another 15-20 minutes for the remake to come out. Before I left I asked again about my refund and I was told that it was already taken care of. I still have not been refunded the tip and delivery fee of $13.40. Which might not sound like much but when you add in all the other inconvenience’s, it’s just a slap in the face. Very, very poor service. I filled out a questionnaire and aske to have someone contact me on it. The following week I went to the Papa John’s website and requested a phone call as well. NOTHING…NO ONE has responded. I have always loved Papa Johns, but this puts a very sour taste in my mouth.
… moreRichelle Le
I ordered from here twice.
The first time it came almost an hour later and my garlic sticks were bread sticks. The second time I never even got my order. It’s been over an hour and the tracker says delivered but it never delivered. Customer service sucks, called in twice to ask where my pizza is but all they said was that it was “on the way”. Never ordering from here ever again.
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